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    Category: Money

    Currently, They Cannot See Currency, Part 2

    | Brisbane, QLD, Australia | At The Checkout, Extra Stupid, Money

    (One of our self-serve machines is currently unable to accept or dispense any cash. There are four signs on the machine stating this. We have four other machines that are working fine and can accept cash. A customer walks straight up to the machine with signs on it, ignoring the four other vacant machines.)

    Me: “Excuse me, ma’am; I am just letting you know that these machines are EFT only. They can’t accept cash.”

    (The customer brushes me off.)

    Customer: “Yes, yes, whatever.”

    (At the end of her transaction, she yells at me to attend to her.)

    Me: “Yes, ma’am, what seems to be the problem?”

    Customer: “Where do you put the coins?”

    Me: “This machine is EFT only. It is unable to accept cash.”

    Customer: “Yes, but where do I put the coins?”

    (I talk a little bit slower.)

    Me: “This machine can not accept cash.”

    Customer: “So where do I put the coins?”

    Me: “Would you like me to move you to another machine, as this one will not take any cash?”

    Customer: “No, it’s fine. I’ll pay with my card. You really should put signs up, or tell people they can’t pay with cash, though.”

    (I looks at the four signs individually, and then back to the customer.)

    Me: “You’re right. Signs on the machine might help. Or I should start telling customers when they walk up to the machine.”

    Customer: “Yes, you should! It would have saved me a lot of time and hassle!”

    Related:
    Currently, They Cannot See Currency

    Not Behaving Like An Adult

    | Pine Grove, PA, USA | Hotels & Lodging, Money

    (I have just checked a guest in at a discounted rate. After 20 minutes, the guest calls me at the front desk.)

    Guest: “You’ve charged me $199! You said my rate was $109!”

    Me: “Okay, sir, let me bring up your reservation to make sure I didn’t make a mistake.”

    (The guest grunts, but lets me check.)

    Me: “I’m sorry, sir, but it looks like I didn’t make a mistake. You will see an authorization for $136.36 until your card is actually charged. We authorize for more just in case you have any incidentals at the end of your stay.”

    Guest: “Listen to what I’m telling you; I’ve been overcharged!”

    Me: “Please come to the front desk so I can see your receipt.”

    (The guest comes down, and slams a receipt on the desk that doesn’t look anything like what we give out.)

    Me: “I’m sorry, sir, but this receipt is for [Adult Store]. You must have gotten the receipts mixed up. Here is a new one for your stay here; have a great night!”

    Lying Is All Relative(s)

    | NC, USA | At The Checkout, Family & Kids, Liars & Scammers, Money, Top

    (I am working in my father’s cafe. A customer orders a substantial amount of food.)

    Me: “Okay. That will be $36.19 please.”

    Customer: “Oh, no. I’m the owner’s brother, so I get all of my food half price.”

    Me: “Um, okay. That will still be $36.19, sir.”

    Customer: “Excuse me! Do you know who I am!? Now ring my order up right, or I’ll get your purple-haired a** fired!”

    Me: “Okay, give me moment.”

    (I turn around to the grill line, where my father is cooking.)

    Me: “Hey, daddy! This guy says he’s my uncle, and if I don’t give him a discount you’ll fire my purple-haired a**. What should I do?”

    (I have never seen someone run out of a restaurant so fast in my life!)

    The Scam Doesn’t Fit The Bill

    | Waterville, OH, USA | At The Checkout, Liars & Scammers, Money

    (I’m working the counter during the breakfast shift. The customer pays with a $10 bill. I hand back the change.)

    Customer #1: “You shorted me $10; I gave you a $20!”

    Customer #2: “You did. I saw him; he paid with a $20.”

    Me: “Okay, let me check; just one moment.”

    (I go and grab the manager’s keys to open the drawer. I’m already suspicious, since Customer #2 was so quick to speak up. I pull out the entire cash drawer and shelf.)

    Me: “There aren’t any $20s in here.”

    (I hold up the shelf were we usually put the $20 bills, to show them it’s empty.)

    Customer #1: “Um, never mind…”

    (After they leave, it dawns on me that the manager had just moments before emptied my drawer of $20s. Thank goodness for that!)

    Pregnant With Potential

    | Sarasota, FL, USA | Awesome Customers, Awesome Workers, Family & Kids, Health & Body, Money, Top

    (I’m stocking shelves. A customer has been browsing the same aisle for quite some time. She is visibly pregnant, and looks as though she has been crying. She’s flipping through an envelope full of coupons and scrutinizing items before putting them back on the shelf. Another customer comes down the aisle and seems to pay her close attention for a moment. The second customer leaves the aisle but then comes back a few minutes later and hesitantly walks up to the pregnant customer.)

    Nice Customer: “Excuse me. I may be way out of line, and please feel free to tell me to mind my own business if I am, but… are you afraid you’re going to have trouble paying for your groceries?”

    Pregnant Customer: “Actually, yes I am. How did you know?”

    Nice Customer: “A few years ago, I had a really difficult pregnancy. I was too sick to work and lost my job. It was a real struggle to make ends meet. I used to spend hours at the grocery store with every coupon I could find trying to save every penny I could. Looking at you was like looking in the mirror. Listen, I just went and checked out, and I came in a little under my weekly grocery budget. I know it’s not much, but I’d really like to give this to you.”

    (She hands the pregnant woman a $20 bill. The woman promptly bursts into tears.)

    Pregnant Customer: “You have no idea how much this means to me. My husband just left me for another woman. I have no idea how I’m going to support myself and my kid. My mother and brother died this year, and I have no one to lean on.”

    Nice Customer: “After the hard times I went through, things got a lot better for me. It may sound like a cliché, but I believe you’ll get through this and be stronger than ever. Just hang in there, okay?”

    Pregnant Customer: “Do you think maybe I could give you a hug?”

    Nice Customer: “Of course.”

    (The two women embrace for a long time. When they pull apart, they both wipe away tears. They don’t see, but so do I.)

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