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    Category: Money

    No Longer Power-Mad Over Those With Power

    , | TN, USA | Crazy Requests, Food & Drink, Money

    (At the fast food place where I work we’re constantly getting customers complaining about the prices of our food, mostly when it’s only women working the counter. Though we tell them they can call the number provided to complain to our main branch, they never do. This day, however, corporate representatives, including the owner of the store, was at our restaurant for a routine inspection.)

    Customer: “I can’t believe how high this stuff is! This is ridiculous!”

    Manager: “I’m sorry, sir, but we have no control over the prices.”

    Customer: “It’s still f***ed up! You need to lower the prices!”

    Manager: “Sir, I have no control the price of the food. However, if you have a problem with it, you can go talk to the man in the tie right over there. He’s the one that sets the prices.”

    (The man looks at the owner and turns back, red-faced. He takes his food and leaves the store, not even glancing back in the direction of the owner.)

    Manager: “Yeah, that’s what I thought.”

    (He’s never complained about the prices since.)

    The Rules Are Carved In Stone

    | KY, USA | At The Checkout, Food & Drink, Money

    (I ring up a lady who got only a carving pumpkin, which are quite large, and she slides her card through the machine. Note: I’m 16 and relatively new to my job.)

    Me: “That’s weird; it didn’t charge your card.”

    Customer: “What do you mean?”

    Me: “It charged $0.00 to your card. Could you slide it again for me?”

    Customer: “No, it’ll charge me twice.”

    Me: “Well, it charged $0.00 the first time, so it shouldn’t be a problem.”

    Customer: “Fine.”

    (She slides her card again. This time I realize she’s using food stamps.)

    Me: “Oh, ma’am, it’s not food stamp eligible.”

    Customer: “Yes, it is.”

    Me: “I’m sorry, but it’s not.”

    Customer: “Pumpkins are technically food, so yes, it is.”

    Me: “The computer doesn’t think it is.”

    Customer: “Look, kid, have they not taught you in school yet that you can pay for food with food stamps?”

    Me: “Ma’am, these are ‘carving’ pumpkins.”

    Customer: “Okay, now you’re p***ing me off. Pumpkins are food. Now, ring it up right or I’m going to talk to your manager.”

    Me: “Ma’am, I understand that pumpkins are food, but we sell these pumpkins specifically for carving, not for eating.”

    Customer: “Pumpkins. Are. Food.”

    Me: “Do you intend to eat it?”

    Customer: “What?”

    Me: “Are you going to eat this pumpkin, ma’am?”

    Customer: “…no, but that shouldn’t matter.”

    Me: “Ma’am, food stamps are for people who can’t afford to buy food themselves. If you can afford to use them to buy decorations, then maybe you shouldn’t be using them.”

    Customer: *she glares at me for a second, then hands me a five dollar bill* “Unbelievable.”

    (She then stormed out.)

    Fickle Over A Nickel

    | ON, Canada | At The Checkout, Bad Behavior, Money, Politics

    (I have just completed a transaction with an otherwise calm customer. My city is right across the border from a major American city, and this customer has paid with American currency. Here, we have phased out the penny, and transactions either round up or down to the next .05 or .10.)

    Me: “That will be $6.30, please.”

    Customer: “But the screen says $6.27!”

    Me: “Yes, but we do rounding here. 27 cents rounds up to 30.”

    Customer: “Well that’s just ridiculous! I demand to see your manager! You’re trying to short change me! I know the tricks.”

    Me: “Sir, it’s just three cents—”

    Customer: “GET ME YOUR MANAGER!”

    (My manager, having heard all this, steps in.)

    Manager: “Sir, I’m going to have to ask you to calm down. My worker here is not trying to short change you, nor is she lying to you.”

    Customer: “I want a refund!”

    Me: “You didn’t even pay yet.”

    (I glance at the money still in this hand.)

    Customer: *flustered* “Well, good! I didn’t want you taking my money anyways!”

    (He left in a huff, muttering about ‘foreign commies out to get his money.’)

    To Give Credit Where Credit Is Due, Part 2

    | Carmel, IN, USA | At The Checkout, Extra Stupid, Money

    (Part of my job is to offer our store’s loyalty card, which takes the form of a branded credit or debit card, to guests. I have just finished ringing up a guest’s transactions.)

    Me: “Have you heard about [Store Debit Card]?”

    Guest: “No, that’s okay; I want to avoid credit.”

    Me: “No, it isn’t a credit card. It just takes the money out of your checking like debit.”

    Guest: “No, I want to avoid credit.”

    (I try explaining this a couple more times before giving up. The guest swipes his bank card.)

    Guest: “It’s cancel for credit, right?”

    Related:
    To Give Credit Where Credit Is Due

    Yesterday, All My Charities Were Far Away

    | Pinellas County, FL, USA | At The Checkout, Liars & Scammers, Money

    (The theater company I work for does a charity promotion every summer where we ask customers to donate a dollar or their spare change. Every year, this exact occurrence never fails to happen multiple times on the first day of the promotion:)

    Me: “Hello, welcome to [Theater]!”

    Customer: “Yes, can I get three tickets for [Movie]?”

    Me: “Sure! Would you like to donate $1, or even your spare change, to [Charity]?”

    Customer: “What? No, I did that yesterday!”

    Me: *palmface*

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