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    Category: Money

    Not Very Good At Checking His Account

    | MT, USAUSA | Extra Stupid, Money

    (I work for a bank call center.)

    Me: “Thank you for calling [bank]. How may I help you today?”

    Customer: “Yea, I tried to f****** withdraw my paycheck out of the ATM, and it won’t let me! You people are crooks! Get me my d*** money!”

    (I look into his account and see that the customer has both a checking and a savings. I look at the history of the card, and notice that the savings has about $5, and the checking has about $300. In the card history, I see that he’s been trying to withdraw using the savings account.)

    Me: “Sir, I noticed that you have two accounts linked to your debit card. It looks like the savings account was selected at the ATM as the account to withdraw from; are you near an ATM?”

    Customer: “Did you f****** fix it yet?! You d*** thieves!”

    Me: “Sir, I understand your frustration. If you’re near an ATM, I would be happy to hold on while you try it again. This time, when it asks what account to withdraw from, you need to choose checking rather then savings.”

    Customer: “It can’t be that easy! I’m not that stupid!”

    Me: “I didn’t say you were stupid; I’m only trying to help. Now please humor me, and try it again if you can.”

    (I can hear the customer cursing under his breath about me. I can see on my screen that he makes the withdrawal out of the checking account this time. He then comes back onto the line.)

    Customer: “Oh, I guess it was that easy. You people should make it more clearer next time!”

    Paying it Forward Credits Everyone

    | NC, USA | At The Checkout, Awesome Customers, Food & Drink, Money, Top

    (My school’s residence hall is going on a fast-food run. My friend is really hungry, but has no money to go, so I give him all my cash to pay for it, as I intend to pay by debit. Most of the group goes to one specific fast-food place, but I am dropped off first to pick up some Taco Bell.)

    Cashier: “Cash only.”

    Me: “Excuse me?”

    Cashier: “I’m sorry, but the card machine is broken. We can only take cash at this time.”

    (I turn around to see the bus driving off to the other fast-food place.)

    Me: “Darn, I was really craving Taco Bell recently. Guess I’ll wait for the bus to get back.”

    (The only other customer walks up to me.)

    Customer: “Don’t worry. I’ll pay for you.”

    Me: “No, it’s fine; I’ll get picked up and go somewhere else.”

    Customer: “No, it’s fine; I’m paying for you. End of story.”

    (Without hesitating, she pulls out her pocketbook, and pays as I order. When I see my friend, I tell him the story, and tell him he doesn’t owe me a penny.)

    It’s A Bad Sign When They Have A Bad Sign

    | VT, USA | Crazy Requests, Money

    (I work at a large department store where there’s one sale a week on average. Because the sale prices are usually the same, our signing team leaves old signs behind the current ones so they don’t have to reprint every sign every time our prices change. Most customers don’t even think to look behind the visible sign, and those who do understand that the price they can see is the current price. A customer brings up a piece of one of our top brands of luggage, and a sign taken out of the sign holder.)

    Customer: “Hi, this sign was behind a sign that said they were full price, but the dates include today. Can I get it for half off?”

    (I look at the bottom of the sign, and see that in light gray print over white says ’121912 12513′.)

    Me: “Those are just identification numbers, but let me check the price for you.”

    (I bring the suitcase to a register and scan it. Just as the sign in front says, it rings up full price.)

    Me: “The sign is up for the sale that starts next week.”

    Customer: “So I can get it half off, right?”

    Me: “Unfortunately not, ma’am.”

    Customer: “But the sign says it’s half off.”

    Me: “You said this was behind a sign that gave the full price, right?”

    Customer: “Yes.”

    Manager: “So let me get this right: you pulled apart one of our signs, found one that isn’t current, and want that price?”

    Customer: “Yes! That’s what the sign says!”

    Me: “We can hold it for you until the sale starts.”

    Customer: “No! I have to take it to Atlanta tomorrow! I want the price the sign says! Can’t you just give it to me early?”

    Me: “If I did that, I could get fired.”

    Customer: “So…?”

    Me: “It’s full price.”

    (The customer leaves, muttering about false advertising.)

    A Gruel-ing Customer, Part 2

    | OR, USA | Food & Drink, Liars & Scammers, Money

    (I am the supervisor on duty at a soup and sandwich shop. It is in the evening, so we are very slow. I am counting down one of the tills, while my coworker is ringing up a customer. The customer completes his order, and it is handed out to him a few minutes later.)

    Customer: *to my co-worker* “Um, miss, I ordered soup, and there is no soup in here.”

    (My coworker pulls up the receipt to double-check, though we both know he did not order any soup.)

    Coworker: “I apologize; you did not order the soup. However, I can have it out to you in just a moment. I’ll add it to your sandwich so you will only have to pay the combo price of one dollar for it.”

    Customer: “I don’t have enough money for that. I think I should get it free.”

    (My coworker glances at me awkwardly, so I decide to step in.)

    Me: “Sir, she is just adding on the amount you would have paid had you included the soup in your first order. If you order a sandwich, soup is just a dollar extra. So she is only charging you what you would have been charged in the first place.”

    Customer: “I understand that, but it wasn’t in my first order so I shouldn’t have to pay for it. Plus I don’t have enough to pay for it.”

    Me: “Sir, I was standing here for your entire order. No one else has ordered since you. While I understand it was a simple mistake, you did not order soup. However, we are not charging you full price which would be $2.50 for a cup of soup; we are charging you a dollar. So to be fair, you are still getting the same deal you would have gotten.”

    Customer: “Right. But I only have the $7.50 for the sandwich.”

    Me: “…so no matter what, you wouldn’t have been able to afford the soup?”

    Customer: “Right. But you didn’t include it in the first order, so I want it free.”

    Me: “But if you had ordered it in your first order, you wouldn’t have been able to afford it. We would not have been able to include it anyway.”

    Customer: “Look. This isn’t hard. I just want the soup for free.”

    Me: “I’m just supposed to give you soup free because you can’t afford it?”

    Customer: “Will it help if I tell you my friend is sick, and she really wants this soup?”

    Me: “Not at this point, sorry.”

    Customer: “Fine, whatever…”

    Related:
    A Gruel-ing Customer

    No Catches Get Pasteurize

    | WI, USA | Bizarre, Extra Stupid, Food & Drink, Money

    (Our store sells pints of ice cream.)

    Customer: “I’ll take three pints of vanilla.”

    Me: “Well, we currently have a special running, so you can have four pints for the price of three. What would you like for your fourth pint?”

    Customer: “So if I get one more pint it won’t cost me any more money?”

    Me: “Yep!”

    Customer: “Well, I don’t do deals. It’s obvious that if you buy something on sale it’s because the original price is already inflated. So I only buy things at regular price.”

    Me: “Umm, well it would be the same price, so it would be a better value to have four.”

    Customer: “Well, I know there’s some catch somewhere! Only give me three.”

    Me: “Umm, okay, as you wish.”

    Customer: “Good! I won’t have you ripping me off!”

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