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    Category: Money

    Their Logic Is Priceless

    | Vancouver, BC, Canada | At The Checkout, Crazy Requests, Money, Theme Of The Month

    (I work in a retail store that has deals where if you buy two of certain items, you get both at a discounted price. You cannot buy only one and get it at half the price.)

    Customer: *shows me [Brand] body wash & [Brand] deodorant* “These are the same price and are on for the same ‘buy 2 for $4′ deal. It’ll still go through, right?”

    Me: “We will find out once I scan them in.”

    (I scan each item in individually and no deal shows up. So I ring each item in twice before having to call price check and sure enough, the deal comes off separately PER ITEM.)

    Me: “Sir, it appears the deal is for each item individually. These two cannot be combined.”

    Customer: “That’s ridiculous! They’re the same price and on for the same deal. I should be able to mix and match them!”

    Me: “Unfortunately it doesn’t work that way, unless it’s a deal on the brand. And this time, it’s on the objects. You’d have to buy two deodorants or two body washes to get the deal.”

    Customer: “But that’s ridiculous! THEY’RE THE SAME PRICE ON FOR THE SAME DEAL! Can’t you do anything about that?”

    Me: “Sir, I cannot. The deal is on the items, and not the brand. If you’d like, I can ring you in for two of each and you can pick them up before you leave.”

    Customer: “But if you have a deal on for chips, you can buy one ketchup and one BBQ and still get the deal! Why can’t I do that here?”

    Me: “…because those are both chips. These are not the same item.”

    Customer: “I get that… but they’re the same price!”

    (This went on for a couple more minutes, him using the same logic. He didn’t end up buying the body wash or the deodorant. Moral of the story: you should be able to buy one yoghurt and one dish soap for a discounted price, providing they’re on for the same sale price.)

    This Is Why We’re In A Recession, Part 33

    | Sydney, NSW Australia | At The Checkout, Extra Stupid, Money

    (I am finalising a sale with a customer. We have store cards for customers, which give discounts and special offers.)

    Me: “Do you have a VIP card?”

    Customer: “No.”

    Me: “Would you like one?”

    Customer: “No, thanks.” *swipes credit card*

    Me: “Sorry, but your card has been declined. Do you have another way of paying?”

    Customer: “No. I’ll come back.” *stops for moment* “I think I will sign up for the store card.”

    (I pass the form to her, fill in her details on the computer, and hand her the store discount card. She hands it straight back to me.)

    Customer: “Use this to pay for my things.”

    Me: “What? No, this isn’t a bank card. It’s a discount card.”

    Customer: “I do not understand. You give me card. I pay for things with card.”

    Me: “This is a store card for customers to get discounts and rewards with.”

    Customer: “No.”

    Me: “No, you can’t make payments with this card. Go to your bank about your credit card.”

    Related:

    This Is Why We’re In A Recession, Part 32
    This Is Why We’re In A Recession, Part 31
    This Is Why We’re In A Recession, Part 30

    Can’t Put A Dollar Value On Such Stupidity

    | Centereach, NY, USA | Extra Stupid, Money

    (I work in a store that only sells items for $1. There are signs that everything is only $1 all around. This customer came up to me and pointed to one of the products.)

    Me: “Can I help you?”

    Customer: “Yes, you can most certainly help me. I’m looking around and I don’t see any price tags.”

    Me: “You do know what store this is right?”

    Customer: “Yes, this is [Dollar Store Name] and I’d like to know the name of this product.”

    (I sighed and pointed to the sign that said that everything was a dollar.)

    Customer: “Well, why didn’t you just say that?”

    Giving The Scammers Too Much Credit

    | ON, Canada | Extra Stupid, Money

    (I’m the assistant of an accountant for a company that takes credit card numbers over the phone and processes them on another day. One customer’s credit card doesn’t go through so I call and leave a message saying I need verification and to call me back at the store’s number.)

    Customer: “I’m calling back because of a message that my credit card payment didn’t go through.”

    Me: “Yep, it happens. Sometimes we just write the number down incorrectly, Would you be able to verify your card number?”

    Customer: “Well, how do I know you’re not a scammer?”

    Me: “You called us, plus when I answered I said who we were.”

    Customer: “But you could just be faking it to get my information.”

    Me: “The invoice said you ordered [Thing] on [the date she got it] and [Coworker] took your order?”

    More Money Than Sense

    | USA | Extra Stupid, Money, Technology

    (As I am ringing up a customer, I begin asking her the standard questions that I’m required to ask as a cashier. She is buying a tablet.)

    Me: “Would you like to add on a year of coverage to this in case it gets dropped or stops working?”

    Customer: “No, it’s only $100. If it breaks, I’ll just get a new one.”

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