Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • The Offer Is Sub-Standard
    (1,852 thumbs up)
  • August Theme Of The Month: We Are Closed!
    Submit your story today!

    Category: Money

    Price-Rise Of The Machines, Part 2

    | AZ, USA | At The Checkout, Money, Technology

    (A customer is paying for her order at the cash register.)

    Manager: “Will that be debit or credit?”

    Customer: “Debit.”

    Manager: “Would you like to leave a tip?”

    Customer: “HOW DARE YOU! If I wanted to leave a tip, I would have left it on the table. That is so rude of you to ask!”

    Manager: “No, ma’am, that’s not what I mean. The computer is asking if you want to leave a tip.”

    Customer: “Oh, so computers talk now, huh? Just like how the roof talks. And the floors, too. You’re just full of it!”

    Related:
    Price-Rise Of The Machines

    This Is Why We’re In A Recession, Part 22

    | USA | Extra Stupid, Money, Tourists/Travel, Transportation

    Me: “Thank you for calling [company]; how may I help today?”

    Caller: “YOU PEOPLE SHUT MY CARD OFF!”

    Me: “I can see that would be extremely frustrating. Can I have your account information so we can correct this?”

    (The caller gives me the information, and I see she hasn’t made a payment in four months.)

    Caller: “Turn it back on right now!”

    Me: “I would be happy to once you make a payment to get your account up to date.”

    Caller: “I have to pay?!”

    Me: “Well you haven’t made any payments in four months; may I ask why? Is there something that been preventing you from paying?”

    Caller: “Yeah, something really important.”

    Me: “May I ask what it was?”

    Caller: “Yeah, I was saving up for my vacation to Cancun. That is why I need the card back on. RIGHT NOW!”

    Me: “Just so I have this straight: you didn’t pay your credit card because you wanted to save up for your vacation, and now you want us to let you use your card.”

    Caller: “Yeah, what’s so hard about that?”

    Me: “Sorry, we wont be able to do that for you without having a payment.”

    Caller: “What! I am so canceling my card when I get home!”

    Related:
    This Is Why We’re In A Recession, Part 21
    This Is Why We’re In A Recession, Part 20
    This Is Why We’re In A Recession, Part 19
    This Is Why We’re In A Recession, Part 18
    This Is Why We’re In A Recession, Part 17
    This Is Why We’re In A Recession, Part 16
    This Is Why We’re In A Recession, Part 15
    This Is Why We’re In A Recession, Part 14
    This Is Why We’re In A Recession, Part 13
    This Is Why We’re In A Recession, Part 12

    On A Roll About The Roll

    | USA | At The Checkout, Crazy Requests, Money

    (My boyfriend and I are at our regular grocery store. We always get in this particular cashier’s line when she’s working because we connect on a “we both work with customers daily and it’s awful” level. The customer ahead of us is giving her a hard time.)

    Customer: “This should only be $1.50!”

    Cashier: “It’s ringing up as $2.00. You may have picked up the wrong item.”

    Customer: “No! This is on special! It said it was on sale.”

    Cashier: “Hold on please; I’ll check with the bakery.”

    (The customer pouts as the cashier calls on the phone nearby. We only hear her half of the conversation. She gives an item number and describes the item.)

    Cashier: “There is a special on this item, but not in this packaging. This has six rolls in it; the one on sale has four. It’s not even a big difference; you’re paying 50 cents more for two more rolls.”

    Customer: “That’s not right!”

    Cashier: “I just called the bakery. I just checked. You can put this back and get the one on sale or you can get this one.”

    Customer: “Okay. Okay, just this, okay, fine, fine, fine.”

    (The cashier finishes with the customer. The customer walks away.)

    My Boyfriend: *grins* “Just another day, huh?”

    Cashier: “Seriously. 50 cents for two more rolls. Oh, hey look. She’s going over to customer service.”

    (We all look over as she brings up her receipt and more or less yells at the representative. She points over to our cashier and we watch the representative get on a phone.)

    Cashier: “Great, looks like she’ll be getting that discount. The manager always caves in to these people.”

    (My boyfriend and I simultaneously groan.)

    Me: “We know how that is.”

    Cashier: “I have to stop myself from yelling at these people. I tell myself, I love my job! I really do. I really… really do. Really.”

    Laptop Flop, Part 3

    | Sacramento, CA, USA | Crazy Requests, Money, Technology

    Me: “Hello, thank you for calling [store]! How may I help you?”

    Customer: “Yeah, my laptop that I bought from you guys a while ago got stolen. I need to get a copy of my receipt for insurance purposes.”

    Me: “Okay, no problem! What I need is the cred—”

    Customer: “What I’m going to give you is my name and phone number, and you see what you can find with that.”

    Me: “Ma’am, when we do receipt lookups, it’s processed at the register. I need you to bring in the card you paid with, and the UPC or item number of the laptop, if you happened to save those off the box.”

    Customer: “I don’t have any of that.”

    Me: “Well, do you have one of our rewards cards?”

    Customer: “No.”

    Me: “Err… could you tell me what kind of laptop it was?”

    Customer: “I ALREADY SAID THAT!”

    Me: “If you did, I didn’t hear it ma’am. What was it?”

    Customer: “I already said it. But it was… tah-shibbia? Or… Toshi-bai-bah or something.”

    Me: “Toshiba.”

    (I wait for the customer to supply more information about the laptop, but she’s silent.)

    Me: “…and the model number?”

    Customer: “I DON’T HAVE THAT!”

    Me: “Well, ma’am, I really need at least that information so I could look up an item number. How about the month you purchased the laptop; do you have that?”

    Customer: “What month is this? Well, it isn’t April yet. So this month must be March. I bought it in November. Maybe it was around my birthday. Like if I bought myself a birthday present! Yeah, that must’ve been it.”

    (I wait for the customer to tell me when her birthday is.)

    Customer: “Anyway, you see what you can find with that, and call me back.”

    Me: “Ma’am, as I said before, I need to know what kind of lapt—”

    Customer: “No, look it up with my name. And if you can’t find it, you call me back and tell me exactly what you need, and I’ll get it for you.”

    Related:
    Laptop Flop, Part 2
    Laptop Flop

    It’s Cent-less To Argue

    | Allentown, PA, USA | At The Checkout, Math & Science, Money

    (I am a cashier at the front end of a grocery store. A customer hands me four $1 bills.)

    Customer: “$3.50 in quarters please!”

    Me: “Excuse me, sir?”

    Customer: “You heard me; I’d like $3.50 in quarters.”

    Me: “Wouldn’t you just like the $4 in quarters?”

    Customer: “No? If I wanted that, then I would have asked for $4 in quarters.”

    Me: “Then how would you like the remaining $0.50?”

    Customer: “What remaining $0.50? Look, I don’t know what is so hard about this.”

    (I just gave the customer his $4 worth of quarters, and he walked away.)

    Page 42/115First...4041424344...Last