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  • September Theme Of The Month: Overheard!

    Category: Money

    Gives New Meaning To ‘Phone Bill’, Part 2

    , | CO, USA | Crazy Requests, Extra Stupid, Money, Technology

    (A customer calls in to a bank call center.)

    Customer: “I need to make a deposit.”

    Me: “I can certainly help you with that deposit. What do we need to deposit? Cash, check, money order?”

    Customer: “I need to deposit money.”

    Me: “What type of deposit? There are different ways to make a deposit depending on what you need to deposit.”

    Customer: “I need to deposit cash.”

    Me: “I can find you the closest ATM so you can make your cash deposit.”

    Customer: “You mean I have to go somewhere to make the deposit?”

    Me: “Yes, if you are depositing cash.”

    Customer: “Well, can’t I just deposit it over the phone?!”

    Me: No, I’m sorry. There is not a way to deposit cash over the phone.”

    Customer: “What kind of service is this?” *click*

    Gives New Meaning To ‘Phone Bill’

    Flyer Doesn’t Fly With You

    | ON, Canada | At The Checkout, Bizarre, Money

    Customer: “Is this the item that’s on for $69?”

    Coworker: “Yes, that’s the one in the flyer for $69”

    Customer: “Okay, I’ll get it but I want to get other things too.”

    (Later the customer brings the item to my checkout.)

    Customer: “Is that the one on sale?”

    Me: “Yes, for $69.”

    Customer: “That’s the sale price?”

    Me: “Yes.”

    Customer: “Are you sure?”

    Me: “Yes.”

    Customer: “That girl over there told me it was in the flyer.”

    Me: “It is. For $69.”

    Customer: “Can you check the flyer?”

    (I humor her and check, but it takes me a little bit to find it in the flyer. Before I find it, the coworker from before walks by.)

    Customer: “Oh, that’s her! How much is this item?”

    Coworker: “$69.”

    Customer: “Great, thanks!”

    Mocking Beliefs Will Cost You

    | Vancouver, BC, Canada | At The Checkout, Bizarre, Money

    Customer: “Hey, how much is this?”

    (I don’t know the price either, but there is a haphazardly placed sign in front of the item that vaguely matches its description.)

    Me: *looking at sign* “I believe it’s $49.99.”

    Customer: “You BELIEVE? Can you go check the actual price?”

    Me: “Why certainly, sir.”

    (I grab the item and bring it to a cash register to scan it. It comes up as $89.99.)

    Me: “Okay, sir, I checked the price for you. It’s actually $89.99.”

    Customer: “What?! But that sign says $49.99!”

    Me: “But sir, you very obviously had doubts about this sign, because you asked me for the price.”

    Customer: “But you even said it was $49.99!”

    Me: “No sir, I said that I BELIEVED it to be $49.99. You didn’t like that answer, so I went to check the price like you’ve asked me to. All I’ve done was follow your directions.”

    Customer: “D*** it! Me and my big mouth!”

    (He still bought it, though. After all, isn’t the customer ‘always right’?)

    Don’t Do The Crime If You Can’t Tell The Time

    | TX, USA | At The Checkout, Criminal/Illegal, Food & Drink, Money

    (My store has a grocery section, including an aisle of wine and beer. Since, in my state, alcohol cannot be sold before noon on Sundays, during that time the aisle is roped off. A customer comes up to my till at 10 on a Sunday, carrying bottles of wine.)

    Me: “I’m sorry, ma’am. I won’t be able to sell these to you before noon.”

    Customer: “What?! Why?”

    Me: “It’s state law. Alcohol can’t be sold before noon on Sundays.”

    Customer: “But I have to have these for a lunch party! It’s starting soon, and I said I’d bring the wine!”

    Me: “Again, I’m sorry, but I can’t sell these now. It’s illegal and my register will reject it if I try to ring it up.”

    Customer: “Don’t you understand? I NEED THESE. I will look like a FOOL if I show up at the party without any wine.”

    Me: “That’s… not really something I’m able to help with. I can’t break the law for that.”

    Customer: “What law? I just want you to sell me wine!”

    Me: “Texas state law forbids the sale of alcohol before noon on a Sunday. If you’d like, you can come back after noon and buy the wine then.”

    Customer: *suddenly calm* “Fine. I’ll come back later and pay for these then.”

    (She then picks up the bottles and starts walking towards the door with them. I call security.)

    Security: “Ma’am, you can’t take those without having paid for them.”

    Customer: “But she won’t let me pay for them!”

    Security: “Alcohol can’t be sold before noon. That doesn’t mean you get to walk out with it.”

    Customer: “But I was going to come back and pay for it later!”

    Can’t Go Without Within

    | Detroit, MI, USA | Crazy Requests, Extra Stupid, Money

    Caller: “Why did you send me a letter saying I have to pay my bill 31 days before it’s due?”

    Me: “Ma’am, that letter is simply stating that you have to pay the bill WITHIN 31 days of the due date.”

    Caller: “Yes! The letter says WITHIN 31 days! That means BEFORE!”

    Me: “Ma’am, I deal with accounts similar to yours all day every day, and I’m telling you, you have 31 days PAST the due date to pay the bill.”

    Caller: “That’s not what this letter says! I want you to send me a letter in writing stating what you just said.”

    Me: “Ma’am, if I sent you a letter stating what I just said you would receive the same letter you’re calling me about right now.”

    Caller: “Well, I’m going to send your company a letter to tell them I still haven’t received my bill for next month! I can’t afford not to have coverage!”

    Me: *finally giving up* “Would you like the address, ma’am?”

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