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    Category: Money

    Honest About His Scam

    | IL, USA | At The Checkout, Family & Kids, Liars & Scammers, Money, Theme Of The Month

    (An eight-year-old boy has been pulling the same scam about three days a week for almost a month. He comes to the checkout with a few items and is always around $2 short. He freezes like a deer in headlights when asked if he would like to put an item back or go get more money. He’s gotten the act down so well, almost every time another customer feels bad for him and offers him the $2.)

    Me: “Okay, the total is $12.12.”

    Child: “I only have a $10.”

    Me: “Do you want to put this back?” *holds up item* “It’s $2.19, so then you’d have enough.”

    Child: “Ummmm. I don’t know. My mom needs it. She said to get these six things.”

    Me: “You can go home and get the $2.12. I’ll hold these things here and you can come back to me and pay.”

    Child: “Ummmm… I don’t…”

    (Just then, a customer behind him speaks up.)

    Customer: “I’ll give it to him.”

    Me: “No. He does this all the time. We aren’t allowing other customers to pay anymore.”

    Customer: “It’s just $2.”

    Me: “Right, but he’s probably made $100 this month doing this same thing. We won’t allow any other customers to cover his groceries.” *turns to child* “You’ll need to go home and ask your mom what she wants you to do.”

    (About 10 minutes later, the boy returns. I figure the boy has been pocketing the money, but it turns out he hasn’t.)

    Child: “My mom said to get the money from another customer. She says they always give it to me, and why can’t I get someone to give it to me this time?”

    A Price Peddler

    | Philadelphia, PA, USA | Crazy Requests, Money, Transportation

    (I put a lot of newly built bikes up on the racks. A customer comes in wanting to look at one of the new bikes.)

    Customer: “Can you pull that bike down? My son would like to try it.”

    Me: *pulls bike down* “Here you go.”

    (The customer’s son then rides the bike around the bike section for a minute and is pleased with it.)

    Customer: “How much is this bike?”

    Me: “It’s $79.99 in a box, or $89.99 assembled.”

    Customer: “Why is it more when it’s already together?”

    Me: “Well we have bike builders who put the bikes together. But we do have this bike in a box, so you can buy it in a box and then put it together.”

    Customer: “I think I should get a discount on this bike since it’s all dirty.”

    (The customer is talking about the tires since the bike has been ridden on the store floor, which has some dust on it.)

    Me: “Your child was the first person to ride this bike since it was built; we can wipe off the tires so that the dirt is off.”

    Customer: “No, it’s been used; look at it! I shouldn’t have to pay full price for a used item.”

    Me: “The bike builders just built this exact bike not too long ago, and I know for a fact that your son is the only one to ride this bike.”

    Customer: “So, you admit that it was used!”

    Me: “Only by your child.”

    Customer: “That’s why I should get a discount; it’s used! I want to see your manager!”

    (I call my manager who comes back to listen to the issue. My manager backs me up. The customer does eventually buy the bike, already put together, paying the additional $10.)

    Moving The Line Forward By Paying It Forward

    | Las Vegas, NV, USA | At The Checkout, Family & Kids, Food & Drink, Money, Theme Of The Month

    (I am about 11 years old, ordering lunch at the mall food court, from a restaurant that serves customers cafeteria style. I am alone, and there is a middle aged man in front of me in the line. I am not paying much attention to him as he reaches the register and pays, but does not immediately walk away.)

    Cashier: *to customer behind me* “Just the entree, sir?”

    Me: “Umm, excuse me?”

    Cashier: *to me* “You need to move out of the way.”

    Me: “But—”

    (I realize she is not listening to me at all, and stand there bewildered as to what to do. After a few seconds, the middle-aged man chimes in.)

    Middle-Aged Man: “She thought we were together. She charged me for your meal.”

    Me: “Oh! I’m so sorry. I wasn’t even paying attention. Here, I’ll pay you back.”

    Middle-Aged Man: “Nah, don’t worry about it. Have a nice day.”

    (By the time I get over my shock and try to thank him, he has already walked away without another word. Nearly ten years later I still remember and appreciate it, proving that even the smallest act of generosity can have a lasting impression.)

    Face Value

    | FL, USA | Family & Kids, Money, Theme Of The Month, Tourists/Travel

    (The face paint we use at the theme park is water-based, and I have to put it away during one of our seasonal storms. I am currently drying off my station so that I can get back to painting faces.)

    Customer: “Hi, my daughter would like a face paint.”

    Me: “Certainly! Go ahead and pick your paint from the book, and I should be all set up by the time you decide.”

    Customer: “Sounds great!”

    (The customer and her daughter bypass the book and just look at our back wall display instead. The customer sets up all of her stuff right next to our price sign and display, showing the credit cards we accept. I overhear them making their decision.)

    Me: “I’m ready whenever you are! I think I heard somebody wanting a Unicorn Mask?”

    Customer’s Daughter: “Yeah!”

    Customer: “It’s a bit too much…”

    Customer’s Daughter: “But mooooommm!”

    Me: “I can scale it back to a lower-priced version that I think you would both be happy with.”

    Customer: “I think that could work.”

    (I proceed to make the custom face paint, and add all the little touches that they ask for as I go along. When I finish I show, the customer and her daughter are happy with it.)

    Me: “Okay, your total is [total].”

    Customer: “What? You have to pay?!”

    (I point to the credit card and price sign that she’s been standing next to the entire time.)

    Customer: “Geez, no wonder you were so accommodating!”

    (She throws the money at me and storms away in a huff, complaining about having to pay for a face paint.)

    Full-Blown Self-Serve

    | Beverly Hills, CA, USA | Money, Transportation

    (I am a caregiver, driving my client’s car to a gas station. My client is a reasonably well-off widow of a Hollywood big shot.)

    Me: “Do you want self-serve or full service?”

    Client: “Self is fine.”

    (As I pull into the pump, I pass an employee sweeping outside the building.)

    Client: “Honk at him!”

    Me: “Um… why?”

    Client: “To get him to help us.”

    Me: “Oh, so you want full service?”

    Client: “No, I just want him to come here and put the thing in, and check the oil.”

    Me: “Um, I can do that. I pump my own gas all the time.”

    Client: “I know dear. I don’t care. I want him to do it.”

    (My client gets out of the car and flags down two separate employees, who pump her gas and check her fluids. She pays and we leave.)

    Me: “So, you did want full service. Why did you want me to go to self-serve?”

    Client: “It’s cheaper!”


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