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    Category: Money

    Playing The Race Ticket

    | OH, USA | At The Checkout, Bigotry, Money

    (I am black/white biracial. I have just started working at a clothing and home goods store. We have a return policy that states that if an item doesn’t come back with a ticket, we have to go find one out on the floor. I’m working register, as are a Spanish/Mexican lady, a Puerto Rican, two African American women, and our Polish manager. An older African American lady comes up to the register five minutes before closing and wants to return a pair of jeans.)

    Coordinator: *who is Spanish/Mexican* “Sorry, ma’am, these don’t have a ticket and we haven’t received any of these in a while. We will have to find a pair on the floor to match the price.”

    Customer: *huffs* “Those pants were 12.99. Just make a ticket and take them!”

    (The coordinator sends out one of us to look for a pair.)

    Coordinator: “I’m sorry, but I can’t do that, ma’am. I need to have a number to make them from so that the computer will accept it.”

    (It’s taking a while to find a style that matches what the customer is trying to return and two minutes pass. During this time, the rest of us have finished behind the counter and are waiting for the return to finish so that we can close the store. Our manager has come up from the office to see what is taking so long.)

    Customer: *more huffs* “This is taking too long! Where’s your manager? I wanna talk to your manager about this!”

    (We all look at our bemused manager.)

    Customer: “What, that blonde lady?!”

    Manager: “I’m sorry, but this is our policy. To do the return, we need to copy a ticket.”

    Customer: *eyerolls*

    (A match is found and the return is completed. As the customer is stuffing her wallet back in her purse, she leaves the store, muttering.)

    Customer: “That’s racist. If I was a white woman it would’ve been done faster.”

    (We all turned to each other and start laughing.)

    Manager: “[My Name] is the only white person here! This blonde is all peroxide!”

    Cash-Backtrack

    | QC, Canada | At The Checkout, Bad Behavior, Money

    (I’m the supervisor in charge for the night and am standing right behind my coworker. The bank situated right next to us recently moved and they didn’t even leave an ATM, so we get lots of people who only want to withdraw money.)

    Customer: “I would like to withdraw money, please.”

    Coworker: “I’m sorry, but we do not offer this service. If you want to withdraw money, you need to buy something.”

    Customer: “But I don’t need anything. I just want money.”

    Coworker: “I’m sorry ma’am, but it costs us money when people take cash back, so we can’t accept any withdrawal if you do not purchase something.”

    (The customer insists she doesn’t want to buy anything and I can see my coworker starting to lose patience. So I turn around to face the customer.)

    Me: “We’ll charge you for a plastic bag. It’s only a nickel. Withdraw as much money as you want.”

    Customer: “Finally!”

    (My coworker gives me an annoyed look, but he proceeds with the transaction. As soon as the transaction is done with and the woman gets her money, she looks up at my coworker.)

    Customer: “I almost forgot! I’ll take a $2.00 lottery ticket!”

    Stupidity Can Accumulate

    , | ON, Canada | At The Checkout, Extra Stupid, Math & Science, Money

    (I am working as a cashier. A customer comes up with a large order, which I ring up.)

    Me: “All right, sir, your total comes to $2000.”

    (The customer swipes his card and enters his account information and pin. It’s declined.)

    Me: “I’m sorry, sir, your card was declined.”

    Customer: “No, it wasn’t! I have lots of money in this account! Try it again!”

    (I try it again. Again it’s declined.)

    Me: “Did you mean to hit chequing? If you meant to use your savings account, that could be why it’s declined.”

    Customer: “No, I only use my chequing account!”

    Me: “Well, do you have a daily limit? Some banks have that set up, so you can only spend a certain amount each day.”

    Customer: “Yes, I have a $500 daily limit.”

    Me: “This transaction is for $2000, sir. That’s a lot more than $500.”

    Customer: “But I haven’t used this card in three days!”

    Me: “It’s a DAILY limit. It resets every day.”

    (I didn’t feel like explaining that, even if it was cumulative, that still wouldn’t have equaled $2000.)

    Just Made Her (Mother’s) Day

    | Milford, CT, USA | Awesome Customers, Family & Kids, Food & Drink, Money

    (I am a hostess, and this story happens the Friday before Mother’s Day. I am standing at the register at the entrance to the restaurant when a gentleman in his early 40s who had been dining alone approaches me.)

    Customer: “Do I pay up here?”

    Me: “Oh! No, sir, you pay with your waitress. Let me grab her for you.”

    (I go to the back and bring the waitress up to the front with me.)

    Customer: *to waitress* “So, my bill was $18?”

    Waitress: “Yes. ”

    Customer: “Do you have a family?”

    Waitress: “Uh… yes.”

    Customer: “You have kids?”

    Waitress: “Yes.”

    Customer: “Well, then. This is for my check.” *hands coworker a $20 bill* “… and this is for you.” *hands coworker a $50 bill* “Happy Mother’s Day!”

    (At this point, the customer leaves before the waitress can even say ‘thank you.’)

    Waitress: *to me* “I think I’m gonna cry.”

    No Sub-Price For The Sub-Continent

    , | Liverpool, England, UK | Crazy Requests, Money

    (I’m having my eyebrows threaded at a beauty stand I frequent in the middle of the main thoroughfare of our local shopping mall. The business is owned and run by an Asian family, and they offer very competitive prices. They also offer threading for other facial hair. While I’m there, there are two technicians, both young Asian ladies. An older Asian man approaches Technician #1, who is working on my eyebrows, while Technician #2 is having a conversation with someone on the phone in her native language.

    Man: “How much is it to have my whole face done?”

    Technician #1: “£22.”.

    Man: “I’m Indian.”

    Technician #1: “Yes. £22.”

    Man: “What? Even for a fellow Indian?”

    (At this point, Technician #2 puts the phone down, and says something to Technician #1 in their language. The Indian man waits, expectantly. She addresses him in English.)

    Technician #2: “We’re from Pakistan. £22.”

    (The man glares and stalks off, before the two technicians burst into laughter. I ask what I’ve missed.)

    Technician #1: “We’re Indian.”

    Technician #2: “We always get these older guys trying to haggle us down ‘because we’re all Indian.’ India’s a big place, and we have a business to run!”


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