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  • August Theme Of The Month: Best. Customer. Ever!

    Category: Money

    Not Quite Free For The Taking

    | SD, USA | Extra Stupid, Money

    (At the store where I work, you almost always have to buy two of an item to get the sale price. Sometimes we can make an exception if we don’t have two of the sale item in the store, but it’s not very common. A customer comes to my register and sets two things on the counter.)

    Customer: “Can I only buy ONE of these to get the sale price? I only need one!”

    Me: “Well, you’ll probably have to buy both… What’s the sale on them?”

    Customer: “Buy one, get one free.”

    Will Pay For That Later

    | ND, USA | At The Checkout, Awesome Customers, Money, Top

    (I’m making a big coupon trip to a big-box retailer, a really big trip I’ve been planning for the better part of a week. I have a couple hundred items in my cart, and just as many coupons that need to be scanned. As the cashier starts scanning, I let anyone who gets in line behind me know that I have a lot of coupons and that my checkout will take a while so they might want to get in another line. They all decide to go to another line, until…)

    Me: “I’ve got a few hundred coupons that are going to need to be scanned after he’s done ringing up my items.” *waves big stack of coupons* “So this will be a while. You might want to get in another line.”

    Customer: “Don’t tell me what to do. This register has the shortest line. I’m checking out here.”

    Me: “All right, just wanted to let you know the coupons were going to take a bit to scan.”

    (In a few minutes, the cashier has finished ringing up all my items.)

    Cashier: “Your total is $1,760.43.”

    Me: “Okay. Here are my coupons.”

    (The customer behind me groans loudly and mutters something about ‘people who can’t afford to just buy things.’ As the cashier continues to scan my coupons, she gets more pissed off and more impatient.)

    Me: “I’m sorry this is taking so long. This is why I suggested you might want to get in another line.”

    Customer: “YOU should have gotten in another line, you dumb b****! I don’t know who the f*** you coupon b****es think you are, making those of us who work for a living wait for you so you can get 50 cents off your stupid crap. You’re just wasting my time, you stupid b****!”

    (The rant continues while the cashier continues to scan my coupons. The cashier and I just roll our eyes at each other about the woman’s behavior and let her rant at us. Finally, after about 15 minutes, the cashier scans the final coupon and announces my savings.)

    Cashier: “All right, so from $1,760, you’re down to $132.73, and you’ve earned $245 in gift cards. Thank you for shopping at [Store]!”

    Me: “Thank you for your patience. Have a great day!”

    (I grab my bags and start to head out when the woman behind me yells for me. I turn.)

    Customer: “So, do you, like, teach people how to do this?”

    Me: “Yes, I absolutely do, but dumb coupon b****es like me shouldn’t take up the time of people who work for a living like you, so I wouldn’t be able to help you. Enjoy paying for your things!”

    Sums Up The Point Quite Nicely

    | PA, USA | At The Checkout, Math & Science, Money

    (A customer comes up to my register ranting about how “Kids today don’t know math!” I’m in high school.)

    Customer: “Kids today are just so ignorant! I’ll bet this girl here doesn’t even know any basic math!”

    (She then starts quizzing me on mental math as I’m trying to ring out her order. By the grace of God, I get all of them right.)

    Customer: “Well, I guess you’re the exception to the rule, then.”

    (She then counts out her change for me.)

    Me: “Ma’am?”

    Customer: “Yes?”

    Me: “Your total was $10.60. You only gave me $10.50. I think you miscounted.”

    Customer: *embarrassed* “Oh.”

    (She quickly recounts her change and leaves.)

    Coworker: “That was the best thing ever.”

    If It Ain’t Broke, Book It!

    | New Zealand | Crazy Requests, Extra Stupid, Money

    (This conversation takes place over the messaging system on my website.)

    Customer: “Hi. Are you available to come out to [Place approx 50 minutes from where I am located] to take some photos of my car club’s meet up?”

    Me: “Hi, there. What date are you having the meet up?”

    Customer: “The 18th of this month. How much will it cost?”

    Me: “Yes, I am free then. Cost will depend on how many hours you require me to be there, All your photos are included in the price and will be edited and placed on either USB or disk for you.”

    Customer: “Um, I don’t know. A couple of hours or so.”

    Me: “Okay, well, the best deal I can give you is $[total] for the first hour and $[other amount] for every half hour after that. The travel costs are included in the first hour.”

    Customer: “Oh, I can’t afford that; I’m a bit broke at the moment.”

    Me: That’s fine. Unfortunately, I cannot lower the price anymore. However, if you do change your mind let me know and I would be happy to schedule you in.

    Customer: “Bummer, Do you have a camera I could just borrow for the day? I won’t wreck it or anything.”

    Me: “I am sorry, but I cannot lend my equipment out.”

    Customer: “I will be real careful; I could even give you a $20 bond.”

    Me: “No, sorry. I am unable to do that, maybe you could ask a friend to borrow their camera.”

    Customer: “Nah, they are broke, too.”

    Me: “Okay, then. If you change your mind about scheduling in with me let me know. Have a nice day.” *bangs head on desk*

    Freely Bathing In Stupidity

    | Hiram, GA, USA | At The Checkout, Extra Stupid, Money, Pets & Animals

    (The pet store I work at sells coupon books for $20 that are meant for people who are planning to buy puppies or have just bought them. They greatly help with a lot of the up-front cost and include a sign-up for the customer to continue receiving coupons through their email. A customer comes up with a grooming slip to pay for her dog’s grooming. She is holding a puppy kit and reading it over.)

    Me: “Hey, how are you today? Find everything okay?”

    Customer: “Yeah. Hey, am I allowed to take this book thing home with me and decide later if I want to come back and buy it?”

    Me: “Um, no, ma’am. You have to purchase merchandise before you are allowed to leave the store with it.”

    Customer:” Oh… Well, I guess I don’t want it then. Maybe I’ll get it some other time.”

    (She puts the puppy kit back with the ones at the register and places the grooming slip and a coupon on the counter. I notice the coupon is for $5 off the grooming. In the puppy kit, there is a coupon for a free puppy bath which is what is listed on the grooming slip. To try and save her some money, I decide to explain that to her.)

    Customer: “Hmm… sounds good. I’ll take it.”

    Me: “So you do want to get a puppy kit?”

    Customer: “No.”

    Me: *confused look* “Then what are you wanting to get, ma’am?”

    Customer: “Just the free bath.”

    Me: “Ma’am, the coupon for the free bath is in the puppy kit.”

    Customer: “So, I’ll take the coupon. But I don’t think I want the kit today.”

    Me: “Ma’am, unless you purchase the book I can’t just give you a free bath. It’s a coupon included in the puppy kit and you can’t use the coupons without buying it first.”

    Customer: “Oh… Well, I don’t want the kit thing tonight.”

    Me: “Okay. I’ll just run it through with the $5 coupon, then.”

    Customer: “Yeah, that would be good. Since I can’t get the bath for free without the book, I’ll at least save something that way…”

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