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  • Had It Up To Their Neck With Bad Customers
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    Category: Money

    Putting The Sham Into Shampoo

    | Tinley Park, IL, USA | At The Checkout, Bad Behavior, Crazy Requests, Money, Top

    (I work at a 24-hour store as a cashier. From 7-8 am I am the only cashier on duty. A customer has just dumped two baskets FULL of travel size shampoos, conditioners, body washes, and sunscreens on the belt.)

    Me: “Good morning, ma’am.”

    Customer: “Yeah, yeah. Make sure you put everything in separate bags.”

    (I look at literally hundreds of mini bottles on the belt and my eyes bug out.)

    Me: “You mean all the shampoos in one bag, and all the conditioners in one bag?”

    Customer: “Of course! You’re not that bright are you? No wonder you get s*** shifts at a crap place like this.”

    (At this point, another customer gets in line behind her and I can see his eyes bug out at all of the items as I have to check.)

    Me: “Alright, ma’am. That’s $98.74.”

    (The customer starts digging through her purse to find her wallet.)

    Customer: “I don’t have my wallet, so I don’t have my card.”

    Me: “Do you have cash or any other way to pay for the items?”

    Customer: “Do you not listen?! God you’re dumb! I don’t have anything!”

    Me: “Well, give me a moment. I have to have my manager come over and void out the order.”

    Customer: “You really should be nicer to your customers when your manager is around.”

    (My manager comes up and voids the order, all the while hearing this customer bad mouth me.)

    Other Customer In Line: “Lady, she’s just doing her job and she’s doing it rather well. I would have smacked you by now if you had talked to me that way. And if there is anyone dumb here, ma’am, it would be you who couldn’t even remember to bring your own wallet to the store with you.”

    Manager: *to the first customer* “I’ve voided the order, but I will keep all of it at customer service for you today so you can come back and get it later and not have to wait in line again.”

    (The customer gives the other customer in line behind her the finger, and huffs before leaving. My manager turns to the other customer in line.)

    Manager: “So, how big of a discount would you like today, sir?”

    Other Customer In Line: “Just my membership card thanks!” *to me* “You did good!” *grabs a chocolate bar from one of the racks* “Here, have this on me!”

    Worshiping A Vengeful God

    | Waco, TX, USA | Money, Movies & TV, Religion

    (At our theater, matinee ends at 6 pm, and 3D movies cost $2.50 more than regular ones. It’s about 5:50 pm and I’m selling tickets for a 6pm showing.)

    Customer: “Well, I’d like two for The Avengers.”

    Me: “Alright, the 6 pm is in 3D; is that okay?”

    Customer: “Yes, that’s why we’re watching the 6 pm one!”

    Me: “Fantastic. Any student or military IDs for a discount today?”

    Customer: “No.”

    Me: “Well, for two tickets that’s $19.”

    Customer: “FOR TWO TICKETS? That’s ridiculous! I thought this place was supposed to be cheap; what am I even paying for?”

    (I’ve zoned out, and just grab his glasses when his wife cuts in.)

    Customer’s Wife: *over her still-ranting husband* “Ignore him. He’s had a bad day. Here’s a twenty.”

    (I finish their transaction and someone walks up to them and greets the man.)

    Other Customer: “Oh, hey Pastor!”

    Selective Stealing

    | Portugal | Bizarre, Criminal/Illegal, Money

    (I’m attending to a client that has her bag and other stuff on the counter, and has to fill out some forms.)

    Me: “Do you mind if I attend to another client while you fill out the forms?”

    Client #1: “Sure!”

    (I call another client, and she has to fill out some forms as well, so my mother returns to Client #1.)

    Me: “All done. That will be €5.50.”

    Client #1: “Where’s my money?”

    Me: “I’m sorry, what?”

    Client #1: “I had my money right here in the counter, and it’s gone!”

    (We both look for the money, trying to figure out if it has fallen to the floor. Suddenly I look at Client #2, and realize what has happened.)

    Me: *to Client #2* “Ma’am, did you take the money that was on the counter?”

    Client #2: *after a long pause* “Yes, I did.”

    Client #1: “Why on earth would you do that?!”

    Client #2: “Well, I didn’t know it was yours; I thought it was hers!” *points to me*

    Me: “So that would make it okay?!”

    Client #2: *happily* “Exactly!”

    A Price Shake-Down

    , | Anchorage, AK, USA | At The Checkout, Family & Kids, Food & Drink, Money, Themed Giveaway, Top

    (I’m working the counter, and I see a six-year-old boy walk in with his mother. The mother sits in the back while the boy goes to the counter to make his order.)

    Me: “Hi, sweetie! What can I get you today?”

    Boy: “Can I please have a small orange-creme shake?”

    Me: “Of course. Anything else?”

    Boy: “No.”

    Me: “Alright, that’ll be one-ninety.”

    (The boy’s face crumples, and he backs away from the counter, walks in a circle, then looks back at me.)

    Boy: “What?”

    Me: “One-ninety?”

    (The boy begins crying, and rushes back to his mother.)

    Boy: “Mommy! I need $200 for my shake, and we don’t have that kinda money!”

    Mother: “What?”

    Me: “Wait, wait, no, sweetheart! I mean it’s one dollar and ninety cents!”

    Boy: “Oh, okay.”

    (After that, he pays for his shake and acts like absolutely nothing has happened.)

    Honest About His Scam

    | IL, USA | At The Checkout, Family & Kids, Liars & Scammers, Money, Themed Giveaway

    (An eight-year-old boy has been pulling the same scam about three days a week for almost a month. He comes to the checkout with a few items and is always around $2 short. He freezes like a deer in headlights when asked if he would like to put an item back or go get more money. He’s gotten the act down so well, almost every time another customer feels bad for him and offers him the $2.)

    Me: “Okay, the total is $12.12.”

    Child: “I only have a $10.”

    Me: “Do you want to put this back?” *holds up item* “It’s $2.19, so then you’d have enough.”

    Child: “Ummmm. I don’t know. My mom needs it. She said to get these six things.”

    Me: “You can go home and get the $2.12. I’ll hold these things here and you can come back to me and pay.”

    Child: “Ummmm… I don’t…”

    (Just then, a customer behind him speaks up.)

    Customer: “I’ll give it to him.”

    Me: “No. He does this all the time. We aren’t allowing other customers to pay anymore.”

    Customer: “It’s just $2.”

    Me: “Right, but he’s probably made $100 this month doing this same thing. We won’t allow any other customers to cover his groceries.” *turns to child* “You’ll need to go home and ask your mom what she wants you to do.”

    (About 10 minutes later, the boy returns. I figure the boy has been pocketing the money, but it turns out he hasn’t.)

    Child: “My mom said to get the money from another customer. She says they always give it to me, and why can’t I get someone to give it to me this time?”


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