Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Marriage Of The Undead
    (1,860 thumbs up)
  • November Theme Of The Month: I Don't Work Here!
    Submit your story today!

    Category: Money

    Some Things Just Don’t Add Up, Part 3

    | Livingston, NJ, USA | Math & Science, Money

    (I have just rung up a customer who is purchasing two items that are part of a two for $5 promotion in our store.)

    Customer: *sighing in exasperation* “You didn’t ring this up correctly. They’re supposed to be two for $5.”

    Me: “I’m sorry…I’m pretty sure the items came to $5 before tax. May I look at the receipt again to make sure?”

    Customer: “You think I don’t know what I’m talking about?”

    (The customer slams receipt on the counter and jabs her finger at the prices.)

    Customer: “See what I’m talking about?! You rang both items up at $2.50!”

    Me: “Yes. $2.50 plus $2.50 is $5.”

    Customer: “Whatever! You aren’t worth my time!”

    Related:
    Some Things Just Don’t Add Up, Part 2
    Some Things Just Don’t Add Up

    You’ve Rubbed Me The Wrong Way

    | Aurora, Colorado, USA | Food & Drink, Money

    (A customer is ordering on drive-thru.)

    Me: “Anything else I can get for you today?”

    Customer: “Five thousand dollars?”

    Me: “I’m sorry, I’m just a cashier, not a genie. Will that be all?”

    Customer: *defeated sigh* “Yes…”

    We Can Either Do This The Long Way Or The Long Way

    | Albury, Australia | Money

    (A passenger hails my taxi outside a bar.)

    Me: “Good evening, sir. Where would you like to go?”

    Passenger: “Take me to [other bar, about a $10 fare], and make sure you go the shortest way! Don’t be taking the long way around to get more money!”

    Me: “Of course, I was going to go my usual way, which is the shortest and cheapest. Is that okay?”

    Passenger: “No! That’s the long way! Take me this way.”

    (The passenger proceeds to guide me on an angled course that adds at least 40% to the trip.)

    Passenger: “Now, that’s the way you go! I’ve got you taxi drivers all figured out. You always try to go that other way, but mine is better!”

    A Hold Has Been Placed On Your Intelligence

    | Worcester, MA, USA | Money

    (I am the manager at a gas station. I am smoking a cigarette outside soon after Christmas when a customer walks up to me.)

    Customer: “Are you the manager?”

    Me: “Um, yes, what can I do for you?”

    Customer: “I came here the other night and your cashier said my gift card came back declined but I have the printout saying he charged me!”

    (I look at the printout, and it clearly says “pending”.

    Me: “Well, sir, if you look at the statement, it says pending. This means the money you tried to run your card for has been held and will take a few days to clear.”

    Customer: “Why did you charge me $25? She said it had been declined! When am I going to get my money back?!”

    Me: “You weren’t charged, sir. The money is on hold. It will take a few more days to clear out.”

    Customer: “I want my money back! You will give me my money!”

    Me: “I’m not giving you your money back because I never took it in the first place. Have you ever tried running a debit card at the pump?”

    Customer: “Yes.”

    Me: “And you know how the bank puts a hold on your account for a certain amount of money?”

    Customer: “Yes.”

    Me: “Well, it’s exactly like that, except instead of the bank, it’s the gift card company.”

    Customer: “No, it’s not! It says here that I was charged at this location!”

    Me: “Sir, if you give it a few days you will get your money back after they release the hold. Trust me, I’ve seen this happen a lot before.”

    Customer: “Fine. But if I don’t get my money back, I’m coming back here!”

    Like Her Hearing, Her Cents Comes And Goes

    | Portland, OR, USA | At The Checkout, Money

    Customer: “Hey, I believe I was charged the wrong price for this item. Could you refund it to me?”

    Me: “Oh, of course, ma’am. Let me just see the receipt and I’d be happy to.”

    Customer: “Here it is.”

    (The customer hands me a receipt that is over three feet long and totals over $300.)

    Me: “All right, which did you believe you were over-charged on?”

    Customer: *points out three items*

    Me: “Ma’am, it seems that you were charged an extra two cents for these two items here. Do you really want me to refund you the two pennies?”

    Customer: “YES! And to be sure I want you to return and re-ring my purchase to make sure.”

    Me: “Okay.”

    (20 minutes later, after re-ringing her entire purchase, I let her know that she’ll be getting two pennies back.)

    Customer: “What?! Why did you even do that if it was only two cents?! How stupid can you be?”

    Me: “Um, ma’am, I informed you that you’d only get the two pennies back before I did the transaction.”

    Customer: “No you didn’t! I can’t believe the incompetence of the people working here!”

    (She takes her bag and walks out of the store, yelling obscenities the whole way.)

    Page 105/124First...103104105106107...Last