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    Category: Liars & Scammers

    Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

    Don’t Let Them Push(chair) You On The Price

    | England, UK | Family & Kids, Liars & Scammers

    (We’re selling our old pushchair. It was a gift and not really suitable. Despite it being pretty new and in excellent condition we are selling it for a fraction of the cost. We get a buyer and arrange a date to collect. The buyer and her young child knocks on the door.)

    Buyer: “Hi. I’m here for the pushchair.”

    Girlfriend: “Oh, great. Well as you can see, it is as-new. We must have only used it a few times.”

    Buyer: “Yeah. It looks great. But, I haven’t brought enough money with me.”

    Girlfriend: “I’m sorry, but we did agree on a price. It is already half that you would pay in the shops.”

    (The buyer turns to her child, and exclaims very dramatically.)

    Buyer: “Oh, no, baby! You won’t be able to have a nice new pushchair now. You were so looking forward to it as well!”

    (At this point I go to the door. I can see that the woman has intentionally upset her little boy, to try and make us feel sorry for him.)

    Me: “Look. We agreed on the price and we are not going any lower. You can either go get some cash out, or clear off. This is a bargain. We have lots of other people interested.”

    (The buyer stands there for a moment. I shut the door. Surprisingly, a few seconds later, she is standing there with the money ‘she found in her car.’ It was the exact amount.)

    Not Ex-static About Donating

    | Canada | Liars & Scammers, Money, School

    (The particular call centre I work at calls alumni from the university, both to give them updates and to solicit donations. The alumnus I’m speaking with is quite polite. I’m partway through the call.)

    Me: “…so the date of your reunion is in two months. It sounds like you really enjoyed your time here!”

    Alumnus: “I definitely did.”

    Me: “Part of the reason you were able to enjoy it so much is because of the generosity of other alumni, like you, from the past—”

    Alumnus: “Oh, we’re doing that part now.”

    Me: “…so if you’d like, I could—”

    Alumnus: “Hold on a second! Khrrrrrrrt…”

    (The alum has started making not-quite-static noises with his throat.)

    Me: “Uh, sir? Are you—”

    Alumnus: “You’re breaking up! Khhrrrrrrrtzzzzz!”

    (This is followed by an actual phone click.)

    Check And Mate

    | Huntsville, AL, USA | Extra Stupid, Food & Drink, Liars & Scammers

    Me: “Thank you for calling [Pizza Place]. My name is [Name]. How may I help you?”

    Customer: “Yeah. I ordered my pizza, like, an hour ago. It’s still not here.”

    Me: “I’m terribly sorry, ma’am. May I have your phone number so I can check your order?”

    Customer: “Yeah. It’s [number]. Look, I’m really upset about this. My family is hungry. I expect you to send my order out immediately. I expect not to have to pay for it since it’s been over an hour.”

    (At this point, my driver has walked in. It is a slow night. He is the only driver I have working. I put the customer on hold.)

    Me: “Hey, man. Are you getting back from that run out to [customer's street]?”

    Driver: “Yeah, why?”

    Me: “They’re on hold right now. They’re saying you never delivered their pizza.”

    Driver: *rolls his eyes and reaches into his pocket* “Here’s the check they paid me with.”

    (I get back on the phone with the customer. I verify her name, address, and phone number before confronting her.)

    Me: “Ma’am. My driver just returned and handed me a check. It has your information on it and is written for the amount of your order. I also note that you didn’t even tip my driver.”

    Customer: *long silence* “YOUR DRIVER IS LYING! I DON’T KNOW HOW HE GOT MY CHECK, BUT HE NEVER DELIVERED MY FOOD. I WANT IT NOW!”

    Me: “I’m very sorry, ma’am. I’m afraid I can’t do that. Here’s the number to our corporate office if you’d like to call them about this.”

    (As the customer hangs up, I hear her shouting to someone on her end of the line.)

    Customer: “WHO’S THE IDIOT WHO PAID FOR THE PIZZA WITH A CHECK?!”

    Kill Bill

    | Italy | Liars & Scammers, Money

    (My sister and I co-own a gas station. She usually mans the full service pump, while I follow the back office stuff. She calls me over while with a customer.)

    Me: “Yes. How can I be of help?”

    (My sister hands me a clearly false €20 bill.)

    Sister: “I exchanged his €50 bill for two €20 bills and one €10 at his request, so he could do 20 on the self service. Now he’s here claiming the self service machine doesn’t accept this bill. He wants it exchanged with another 20€ bill.”

    Customer: *smugly* “I’m sorry. I know these machine sometimes are difficult, right?”

    Me: “No problem.”

    (I take the false €20 bill and hand it back to the customer.)

    Me: “Keep this one. Just use the other one you got from your €50 bill!”

    (The scamming customer tries to open his mouth to say something, then goes back to the self service machine. I follow him. He again tries the false bill.)

    Customer: “It doesn’t work!”

    Me: *with a smile* “Use the other one.”

    (The customer reluctantly uses a good 20€ bill. He pumps the gas, and leaves without a word.)

    Lying Is All Relative(s), Part 2

    | Adelaide, SA, Australia | Family & Kids, Food & Drink, Liars & Scammers

    (My sister and I work in a bakery owned by our family; our grandma is the owner.)

    Customer: “Hi. I’m the owner’s daughter. So, I can get my food for free, okay?”

    Me: “Okay, I’ll call your mother in, okay?”

    (The customer nervously nods. I call in my grandma.)

    Grandma: “What is it?”

    Me: “Oh, this customer says you’re her mum.”

    (My grandma looks at the customer.)

    Grandma: “I have never seen you in my life. Also, you look about twenty. So you could pass as my granddaughter, but not as my daughter!”

    (The customer runs out quickly!)

    Related:
    Lying Is All Relative(s)


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