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    Category: Liars & Scammers

    Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

    Not Down Low On The Download

    | Ontario, Canada | Liars & Scammers

    Me: “Hi, can I help you find anything?”

    Customer: “Yeah, do you have [this game] for PC?”

    Me: “Yes, we do. It’s $30. Would you like to purchase it?”

    Customer: “No thanks. I just wanted to see how much money I saved by downloading it instead.”

    Can’t Keep Up With The Joneses

    | Annapolis, MD, USA | Hotels & Lodging, Liars & Scammers

    Customer: “I want to look at my final bill.”

    Me: “Yes, ma’am. Your room number?”

    Customer: *already angry by the question* “331!”

    Me: *looking at the name on the room* “331. Ms. Jones?”

    Customer: “Yeah! What’s the charge?”

    Me: “It’s $434.67.”

    Customer: “What! That’s insane! What did you people do? It should only be a hundred dollars!”

    Me: “Your bill shows a number of movie charges and quite a few items from our market here. It is 331, right, Ms. Jones?”

    Customer: “That’s insane! What did you do?! I knew this was going to happen! I knew you were going to try and cheat us and we wouldn’t know it till we got home!  I read on the internet that hotels always do this! Print that bill up right now! I’m going to sue you with it!”

    Me: “I’m sorry about  the confusion, Ms. Jones. Here’s your bill.  Let me get my manager so we can look over this and figure out the problem.”

    (As my manager approaches, she grabs the bill out of my hand so hard she tears part of it.)

    Me: “Here you are, Ms. Jones. And here’s my manager.”

    Customer: *looking at bill* “This isn’t me!”

    Me: “You are not Ms. Jones, in 331?”

    Customer: “No! What is wrong with you?!” *turning to my manager* “Why do you let idiots work here?!”

    Manager: “Ma’am, what is your last name?”

    (The customer rattles off a long, hyphenated name that could not be further from Jones if she tried.)

    Manager: “Then I have to ask why, when my employee asked you if you were Ms. Jones, did you say yes?”

    Customer: “I don’t get paid to know who I am!”

    Give Them A Dress And They’ll Want A Yard

    | Ellensburg, WA, USA | Criminal/Illegal, Liars & Scammers

    (I sell a dress to a lady and she leaves. As I am coming back from hanging a sign, she returns to the yard sale.)

    Customer: “I want to return this dress.”

    Me: “This is a yard sale. I don’t take returns.”

    Customer: “You don’t have a sign up. You should have a sign that says no returns.”

    Me: “I don’t need one. This is a yard sale.”

    Customer: *getting angry* “I want to return the dress. I don’t want it anymore!”

    Me:  “This is a yard sale. I am not a store, so I do not take returns.”

    Customer: “That’s dishonest I’m calling 911!”

    (The customer dials 911 on her cell phone and I hear her talking to the dispatcher.)

    Customer: “Hello! I’m at a yard sale and they won’t take back my dress!”

    Cutting Down Credit Fraud

    | Managua, Nicaragua | Liars & Scammers, Money

    Me: “Thank you for calling [bank], how can I help you?”

    Caller: “Hey man! I got some fraudulent charges on my credit card.”

    Me: “Ok sir, I understand let me help you report this.”

    Caller: “Don’t worry son, I already took care of it.”

    Me: “So you already called to report it?”

    Caller: “No son, I cut my credit card in thousands of pieces. Now I need a new one.”

    Taxing Faxing, Part 5

    | Fond du Lac, WI, USA | Extra Stupid, Liars & Scammers

    Customer: “Can you make a copy of my fax papers?”

    Me: “Sure.”

    Customer: “Okay, now fax them.”

    (I go over to the fax machine and send them; I come back with the papers.)

    Customer: “I thought you were going to fax my papers?”

    Me: “I just did.”

    Customer: “Then why are the papers in your hands still?”

    Me: “What are you talking about?”

    Customer: “When you fax something, it sends the papers to them instantly doesn’t it?”

    Me: “Yes, because it scans them and sends it.”

    Customer: “Oh, I thought it sent the papers instantly to the number.”

    Me: “Phone lines can’t do that.”

    Customer: “Well I guess I didn’t need the copies then. Do I still have to pay for them if I give them back to you to get rid of?”

    Related:
    Taxing Faxing, Part 4
    Taxing Faxing, Part 3
    Taxing Faxing, Part 2
    Taxing Faxing

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