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    Category: Liars & Scammers

    Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

    Computers Increase The Chance Of Identity Theft

    | Baltimore, MD, USA | Liars & Scammers, Technology, Top

    (A customer is requesting a refund on a computer.)

    Me: “I’m sorry, sir. I cannot give you a refund on your computer.”

    Customer: “What?! Why the not?!”

    Me: “You don’t have a receipt. It’s two years old, and long out of warranty.”

    Customer: “I’ll have you know, I’m a lawyer and I could sue you for everything you’ve got!”

    Me: “We only have a 30 day refund policy. I’m sorry.”

    Customer: “I’m an assistant attorney general, and I will have you reported! This is an outrage!”

    Me: “Okay, sir. Is there anything else I can help you with today?”

    Customer: “Don’t you take that tone with me! I’m a board member of this chain, and you need to serve me!”

    Me: “If there is nothing else, I’m going to have to ask you to remove your device and leave.”

    Customer: “You can’t tell me to leave! I’m the owner’s nephew!”

    Me: “Please calm down and leave.”

    Customer: “Do you have any idea who I am?!”

    Me: “Do you?”

    Making Phoney Claims

    | Calabasas, CA, USA | At The Checkout, Liars & Scammers, Top

    (A female customer has just left the store after receiving her order. She then returns, extremely agitated.)

    Customer: “My phone is missing!”

    Me: “Did you leave it in the store?”

    Customer: “Of course not! I’m not stupid. It was in my car!”

    Me: “I’m sorry, no one’s turned in a phone.”

    (The customer then proceeds to search all over the not-exactly-large shop, including overturning the wastebasket in the restroom and questioning other patrons. Meanwhile, I take my rather expensive touch-screen phone to check the time.)

    Customer: “Hey, that’s my phone!”

    Me: “No, it’s not. It’s mine.”

    Customer: “Don’t lie to me! People who work someplace like this can’t afford phones like that! Is that why you made my order take so long? So you could steal my phone?”

    Me: “Are you saying while your coffee was being made, I snuck out the back door, ran around the building, found the one car in the parking lot that belonged to you, broke in, stole your phone, and got back in time to help the next customer in line?”

    Customer: “So you admit it! I’m calling the police!”

    I Scream Fraud

    | Calgary, AB, Canada | Family & Kids, Liars & Scammers

    Me: “Hello, welcome to [ice cream department]. How may I help you?”

    Customer: *sounding angry* “I just purchased some of your ice cream for my son and now he’s broken out in hives! He has an allergy and all your ingredients should be clearly labelled!”

    Me: “I’m sorry to hear that, ma’am. It does say that our ice cream is both peanut and gluten free, and our ingredients are available upon request, as they vary, depending on the type of ice cream someone orders.”

    Customer: “Well you didn’t tell me that before! And now my son has broken out in hives! This is all your fault!”

    Me:”May I ask what your son is allergic to?”

    Customer: “Sucrose. I don’t see why this matters.”

    Me: *raises eyebrow* “Our ice cream doesn’t contain sucrose.”

    (At this point, said customer’s young son walks in, looking perfectly fine and eating his ice cream.)

    Customer: *surprised* “I told you to wait outside!” *in a lower voice* “…and out of sight!”

    Cause And Defect

    | Indianapolis, IN, USA | Hotels & Lodging, Liars & Scammers

    Guest: “How much for one of your hotel rooms?”

    Me: *gives price*

    Guest: “How about if I only pay [another price]?”

    Me: “Sorry sir, I can’t do that. We’re almost sold out and I can’t reduce room rates when we’re almost sold out.”

    Guest: “Do you really think you’re going to sell this room anytime tonight?”

    Me: “Yes, I will. I’m the only hotel in the area with rooms left and other hotels are sending their overflow guests to me. I’ll sell this room in the next half hour.”

    Guest: “Oh come on!”

    Me: “Plus there’s a concert tonight and I’m getting a lot of concert go’ers coming in to get a room.”

    Guest: “But the concert is over! I just came from the concert myself!”

    Me: “And here you are!”

    Not Exactly Gifted

    | Culver City, CA, USA | At The Checkout, Liars & Scammers, Money

    (Customer has been hovering around my register for the past few minutes.)

    Me: “Can I help you find something, sir?”

    Customer: “Do these gift cards have expiration dates?”

    Me: “Nope, they’ll last until you feel like spending them.”

    Customer: “Oh. Uh, where can I find the restroom?”

    (As soon as I turn around and point to the bathroom, he grabs a rack of gift cards and sprints for the door, trailing cards behind him.)

    Me: *yelling after him* “Sir, those don’t have anything on them until you purchase them.”

    (He stops at the door for a moment, then sheepishly returns and puts the rack back.)

    Customer: “Why don’t you guys have a freaking sign out saying they’re empty?!”

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