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  • Category: Liars & Scammers

    Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

    The Oldest Chick In The Book

    | Deland, FL, USA | Liars & Scammers, Money

    Caller: “I don’t understand why I have a late fee on my account. I always pay on time.”

    Me: “Okay, I would be happy to look into that for you today. I see the late fee and I think I see the problem. However, I would like a brief minute to continue looking through your account to verify why you are receiving late fees. May I please place you on hold?”

    Caller: “Okay, then.”

    (I check her statements for the last 6 months and see that she missed two consecutive payments. She recently started paying only $5 a month.)

    Me: “Thank you for holding. I apologize for the wait. I think I see what happened. I see that we have been receiving your $5 payments by the due date. However, they do not cover your $127 minimum payment, so you are being charged late fees.”

    Caller: “But I’m making my payment on time.”

    Me: “Yes, ma’am, however the payment that we are receiving does not cover your minimum due.”

    Caller: “But you’re getting my payment before the due date.”

    Me: “Yes, ma’am, but $5 does not cover your minimum due.”

    Caller: “Well, what is my minimum due?”

    Me: “Your minimum due on your last statement was $127.”

    Caller: “So that pays off my account. I’ll pay you $127 and you can’t charge me any more fees, right? That will pay off my account.”

    Me: “I’m sorry, ma’am, but $127 was the amount that you owed us for the month of January. You will still owe us another minimum payment by February 28th.”

    Caller: “Okay, so how many months do I have to pay to pay off my account?”

    Me: “Well, as stated on your last statement, you would have to pay the minimum due for 5 years on time each month to pay off your balance.”

    Caller: “Well, how much is that?”

    Me: “$6,200.”

    Caller: “So, how will it take me to pay off my balance if I pay $5 a month?”

    Me: “I’m sorry, but since $5 does not cover your minimum payment and our late fees are $35, you would be unable to pay off your balance.”

    Caller: “Well, why would you do that? You just want everyone to give you $5 every month for the rest of their lives! Let me talk to your supervisor! You people can’t do that! It’s ILLEGAL!”

    Me: “Okay, may I please place you on a brief 1 to 2 minute hold while I get my supervisor on the line for you?”

    Caller: *whispering* “She’s getting a supervisor, but it’s going to take another 15 minutes.”

    Grumpy Old Man: *in the background* “I told you they wouldn’t fall for that you stupid woman. Just pay them their d*** money so we can order Chinese!”

    Caller: *click*

    Lying Doesn’t Sit Well

    | Baltimore, MD, USA | Food & Drink, Liars & Scammers, Top

    (I’m clearing off the outdoor patio because we’ve stopped seating and our kitchen is closed. Three customers sit down at a table.)

    Me: “I’m sorry guys, but the outdoor seating is closed. Our kitchen and the dinning room are closed too, but the bar will be open till two.”

    Customers: *inaudible grumbling*

    Me: “Sorry, folks. ”

    (I clean off a few more tables. As I’m walking back inside, one of the men at the table stops me.)

    Customer: “I know you’re closed and all, but I’m just saying we were sat out here by a host. Maybe you guys should get your S*** together!”

    Me: “I’m sorry, sir? A host sat you without menus or silverware?”

    Customer: “Yes!”

    Me: “Do you know her name or what she looked like, sir? I’d like to talk to her.”

    Customer: *stumbling for words* “I don’t know…she—”

    Me: “…Especially since the last host was cut over an hour ago, and I’m the only server still on the floor. I must say I’m VERY curious who sat you.”

    Customer: “Well…F*** YOU!” *leaves with his friends*

    Me: “Have a nice night, guys!”

    Liar, Liar, Hand’s On Fire

    | CA, USA | Health & Body, Liars & Scammers

    (Our theme park has designated smoking areas. I have just rounded a corner and see a guest smoking in a non-designated spot near a children’s play area. She spots me quickly and hides the cigarette in her hand.)

    Me: “I’m sorry, ma’am, but this is a non-smoking area. I can show you to one of our designated smoking areas just a short distance away.”

    Guest: “I wasn’t smoking! That is a very rude accusation to make!”

    (Meanwhile, smoke has been drifting out from between her fingers where she has cupped her hand around the still-lit cigarette.)

    Me: “Then it appears your hand is on fire. I can take you to one of our emergency medical stations. They’re conveniently located next to our designated smoking areas.”

    Guest: *deadpan* “Yes, that’s it. Oh no, my hand! Please show me to medical station!”

    (I lead her towards the medical station. As soon as she sees the smoking area, she peels off without a word and goes there to finish her cigarette.)

    Don’t Try Doctoring The Doctor

    | Sydney, Australia | Health & Body, Liars & Scammers, Top

    (I am a medical receptionist for a busy medical centre. On this particular Friday night, we only have two doctors on and at least 35 people waiting. A new patient comes in.)

    New Patient: “Yes, I’d like to see a doctor, please.”

    Me: “Certainly sir. Although I must tell you, there will be approximately an hour and half wait. As you can see, we are very busy tonight.”

    New Patient: “Are you sure you can’t just squeeze me in at the top of the queue? I couldn’t be bothered to go to work today, so I need a medical certificate.”

    Me: “Unfortunately, that won’t be possible. We have a large number of patients with more serious ailments.”

    New Patient: “That’s f***ing ridiculous!”

    (About ten minutes pass. One of the doctors comes out and calls another patient’s name.)

    Doctor: “Mr. [another patient]?”

    New Patient: “Yes! That’s me!”

    Doctor: “No, it’s not.”

    New Patient: “How do you know?! How dare you assume that I’m lying! Do you know who I am?!”

    Doctor: “I know for a fact that you’re not my brother-in-law, whose name I just called.”

    New Patient: *sheepishly picks up his bags and leaves*

    Your Argument Is Full Of Hot Air, Part 3

    | NC, USA | Food & Drink, Liars & Scammers

    (One late night at the diner where I work, a customer comes in late at night, obviously drunk. She orders three pork chops, hash browns with all the toppings, and eggs.  The customer eats everything on the plates then calls me over.)

    Me: “Yes, ma’am?”

    Customer: “My hash browns had peppers in them. I’m deathly allergic! I need you to give me the food for free.  I have to go to the hospital.

    Me: “Do you need me to call an ambulance?”

    Customer: “Oh, no, no, no. I can get there on my own. Just give me the food for free.”

    Me: ”I’m sorry, but I can’t do that. You ate all of your food and you seem fine.”

    Customer: “Then give me a discount, half off. I’m allergic to peppers! You gave them to me! I’m going to sue you!”

    Me: ”Ma’am, you seem fine, and you obviously saw and tasted the peppers, yet you ate it anyway. I can’t give you a discount.”

    Customer: *starts breathing heavily* “You did this to me…” *gasps for air* “…and you won’t give me my food for free! I’m suing you!”

    Me: ”That’s okay, but you still have to pay. I’ll have to call the police if you don’t pay.”

    Customer: *abruptly stops breathing heavily, pays, walks out, and gives everyone the middle finger*

    Related:
    Your Argument Is Full Of Hot Air, Part 2
    Your Argument Is Full Of Hot Air

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