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    Category: Liars & Scammers

    Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

    The Price Is (Not) Right

    | Singapore | At The Checkout, Liars & Scammers

    Customer: “I want to get this TV for $2,599.”

    Me: “I’m sorry, sir, but our price is fixed at $2,999.”

    Customer: “That’s nonsense! I went to [competitor] and they’re selling the same thing for $2,599!”

    Me: “Is that so? I highly doubt that because this is the current market price for this newly released model. Everyone is selling it at $2,999.”

    Customer: “Are you saying I’m a liar? I even took a picture of their price tag, but I can’t show you because I left my camera in my car.”

    Me: “No, sir. I’m sorry if you think that way, but even if it is indeed at that price, we don’t do price matching at our store.

    Customer: “Why the h*** won’t you do that? I can just go there and pay them good money, you know.”

    Me: “If I may ask, sir, why you don’t do so?”

    Customer: “Er, because I told them that I saw the same TV elsewhere at $2,299.”

    Every Trick In The Book

    | Houston, TX, USA | At The Checkout, Liars & Scammers

    (I’m working the register when an older lady approaches and asks for a price check on some fabric.)

    Me: “That one is $9.99 per yard.”

    Customer: “Minus the 30% off.”

    Me: “No, ma’am. It’s regular price.”

    Customer: “The sign said 30% off.”

    (She takes me to the place where the fabric came from. The sign does indeed say 30% off, but has the name of the fabric that’s stored on the opposite side of the display. I flip the sign around the right way.)

    Me: “Sorry, someone must have accidentally spun it around. See? It says this is regular price. The names are on the signs, so you can see which ones are on sale.”

    Customer: “Okay, okay. Sorry.”

    (She goes back to browsing and I go back to the register. After I ring up a few more customers, she’s back with another bolt to be checked.)

    Me: “This one is $12.99 per yard.”

    Customer: “But the sign says it’s only $3.95!”

    Me: “Okay, let’s go look again.”

    (Again, the sign over the fabric’s location says what she quoted to me. However, it’s been ripped in half so that the name of the fabric is now gone and it’s barely staying in its frame. I turn and look at the customer and she throws her hands up before I can even open my mouth.)

    Customer: “I didn’t think you’d fall for it, but I had to try! Fabric’s so expensive these days!”

    No Bar And No Bite

    | Portsmouth, NH, USA | Liars & Scammers

    (A customer is trying to return an opened CD. This is against store policy, which is clearly stated on a poster in the store and is printed on every receipt. While discussing this with the customer, I notice a name tag from a local pet store on his shirt.)

    Customer: “You have to give me a refund! I’m a lawyer and I know my rights!”

    Me: *giggles*

    Customer: “What’s so funny? I will sue you and I will sue this whole company! Give me my refund!”

    Me: “You’re a lawyer?”

    Customer: “Of course! Are you calling me a liar? I’ll sue you!”

    Me: “So, do you work at [pet store] between cases or is that just a fashion statement?” *points to the name tag*

    Customer: “Uh…well…you see…”

    Me: “Isn’t it illegal to impersonate a lawyer?”

    Customer: “Never mind!”

    (The ‘lawyer’ grabs the CD and walks out of the store with his head hanging.)

    Something For Nothing Or Nothing For Something

    | San Diego, CA, USA | Liars & Scammers, Money

    (A customer comes in with a laptop that he bought and a laptop sleeve that he got for free with the laptop.)

    Me: “Hi, how can I help you?”

    Customer: “Well, this sleeve doesn’t fit the laptop.”

    Me: “Okay, that’s no problem, sir. I don’t have any larger sleeves, but you can take a look at the laptop bags.”

    Customer: “No, I just want my money back.”

    Me: “Well, sir, you didn’t pay anything for the sleeve. It came for free with the laptop as part of a promotion. I can return it for you, but you won’t get any money back.”

    Customer: “Are you sure?”

    Me: “Yes, sir. I can go ask the manager, if you like.”

    Customer: “Do that.”

    (I go in the back and talk to the manager, who tells me exactly what I just told the customer. Then, I head back out to the front.)

    Me: “Well, sir, the manager told me the same thing. I can return it, but you won’t get any money back.”

    Customer: “This is unacceptable! Who do you people think you are? I want my money back!”

    Me: “But, sir, you didn’t pay anything for it.”

    Customer: “This is outrageous! Go get your manager! I’ll get your a** fired!”

    No Shame, Period

    | Montreal, Quebec, Canada | Liars & Scammers, Rude & Risque

    (I am working in the produce section where we sell very thick and very red cranberry juice. As I am placing some on the shelves, I drop one, which spills on the ground. To prevent it from leaking all over the place, I quickly carry it to the customer bathroom close by to empty the rest in the toilet, leaving a long trail of red liquid.)

    Customer: “Excuse me!”

    Me: “Yes, ma’am, how may I help you?”

    Customer: “Someone’s had their period in the bathroom!”

    Me: “Oh, no, ma’am. I just dropped cranberry juice on the floor.”

    Customer: “Well, then, can I get a discount for the nausea?”


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