November Theme Of The Month: Black Friday!

Category: Liars & Scammers

Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

Should Wind-Screen Calls

| Columbus, OH, USA | Criminal/Illegal, Liars & Scammers, Transportation

(I work in auto glass sales. This happens at least once a day:)

Caller: “Yeah, uh, I need a glass replacement?”

Me: “Alright, we can help with that. Is it being billed through insurance or a commercial account?”

Caller: “Insurance.”

Me: “What insurance are you with?”

Caller: “Uh, I don’t know.”

Me: “Do you have a card you can look at?”

Caller: “Nah, I don’t have insurance yet.”

Me: “Unfortunately that would be fraud then. I can put it through cash, if you’d like.”

Caller: “F*** you people! I just want a d*** windshield!” *click*

Big Box Of Bad

| MA, USA | Food & Drink, Liars & Scammers

(My mother and I are having lunch at a chain restaurant where we’ve always gotten decent food and great service. The lady at the next table keeps calling our waitress over to complain about her food, to the point where it’s getting on my mom’s nerves. The waitress is apologetic and gets her bill adjusted for her.)

Waitress: “…and here’s your dessert. I’m so sorry for the inconvenience.

Lady: “Thank you. Oh, and can I get a box for the rest of this?”

(Mom and I exchange a look.)

Mom: “That bad, huh?”

Gotta Give Them Credit For Trying

| Finland | Hotels & Lodging, Liars & Scammers, Money

Me: “Okay, so now that your arrival tomorrow will be after 6 pm, we’d need your credit card details to guarantee for the arrival.”

Customer: “So here’s the number: 123 7881”

Me: “What kind of a credit card is it?”

Customer: “It’s a Visa card”

(All Visas and Mastercards are 16 digits.)

Me: “Are you reading the numbers in front of the card?”

Customer: “Yes. It’s 123 899912”

(I notice that it’s a different number than what he said before.)

Me: “I’m not sure if that’s your library card number or something else but I definitely know it’s not a credit card number.”

Customer: “Oh, you noticed.”

All Scream For Free Ice Cream

| Surrey, England, UK | At The Checkout, Liars & Scammers, Money

(A coworker is working the ice cream counter with me nearby. The customers are a family of four and this happens when she has finished preparing the ice cream. When we ring up an item on our tills, it is stored on a list on the right hand side of the screen that resembles Excel cells. When we complete the payment process the cells’ background changes from white to red. Also, the previous transaction value, cash tendered, and change are at the bottom of the screen.)

Son: “I already paid you, lady! I put my money on the counter and you took it.”

Coworker: “No, I haven’t. I didn’t touch your money and the till clearly shows that I haven’t taken payment for it yet.”

(My coworker turns her till to emphasise this point, since I still have a complete transaction on mine I do the same.)

Father: “How dare you accuse my son of lying? I demand to see your manager!”

(I call the manager down.)

Father: “Your employee is claiming my son didn’t pay for his ice cream!”

Manager: “What did your son order, sir?”

Son: *ice cream scoop cup*

Manager: “I see this order is on the till, but the payment hasn’t been processed yet.”

Father: “Then she must’ve pocketed the note!”

Manager: “I don’t see any pockets on her uniform, but I’ll be happy to check the CCTV for you.” *points to the camera over the ice cream case, pointing over the counter on which my coworker’s till is*

Father: “Forget it! Enjoy the £10, you lying witch!”

(My manager checked the CCTV in the presence of the employee. The son did put the money on the counter but quickly pocketed it when my coworker was scooping the ice cream! We haven’t seen him since!)

A Crap Tipper

| Jackson, CA, USA | Liars & Scammers, Money

(I am dealing craps at a casino, and we only have one player at the table. He has won about $500, and keeps ranting about how he has just gotten there, and this is all winnings. After he finally changes his chips up and leaves, without tipping, we close the table. I get sent to a $25 blackjack table, where, lo and behold, the same player has moved to. He just happens to be changing up another $400, and he has the original winnings in his hand.)

Player: “Man, I’d love to tip you, but I’m still down for the night.”

Me: “You already lost all the money you won on craps? That must have been rough!”

(The player turned red as a beet and all but ran off. My supervisor was laughing too hard to yell at me!)