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    Category: Liars & Scammers

    Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

    Going To Get Charged With Nine Months

    | CT, USA | Criminal/Illegal, Extra Stupid, Food & Drink, Health & Body, Liars & Scammers

    (I work in this small grocery store and we don’t get many customers until one day…)

    Me: “Good morning, ma’am. How may I help you?”

    Customer: “Hello, could you help me with my stuff.”

    (The lady has a large stomach.)

    Me: “Sure, ma’am.”

    (I help her, but she slips a bit and I see a watermelon sticking out a bit from her shirt.)

    Me: “Ma’am, I’m going to have to ask you to remove the watermelon from your shirt.”

    Customer: “WHAT THE F*** ARE YOU TALKING ABOUT, YOU DISRESPECTFUL B****?! CAN’T YOU SEE I’M PREGNANT?!”

    Me: “I can see it slipping from your shirt…”

    (At this point the customer started running away, but fell over herself. The watermelon splattered everywhere and she kept screaming MY BABY! MY POOR BABY! but realized it was useless and she was caught. That really made my day.)

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    Trying To Get In Bed With The Church

    | Roseau, MN, USA | Hotels & Lodging, Liars & Scammers, Religion

    (I am working the front desk at one of the local hotels in town when a car with the ODDEST paint job I’d ever seen pulls into our parking lot. A man gets out and walks to the desk, asking about a room.)

    Me: “Absolutely, sir. What kind of room were you looking for?”

    Customer: “Well, you see, I’m in town selling hand-carved furniture and have hit upon some medical problems. I was told that the local church could assist me with renting a room for the evening.

    (I smile knowingly and nod.)

    Me: “Sure. Can you tell me which church will be assisting you?”

    Customer: “Oh! It’s the Baptist church. I’m a good Southern Baptist.”

    (I nod again, both amused and annoyed: annoyed because I am now almost certain that this fellow is lying to me; amused because there is only ONE Baptist church in town and my father is the pastor of it at this time.)

    Me: “Would you excuse me a moment?”

    (He nods and I fetch my manager who is also part-owner of the hotel. I relay the situation, beginning with, “I think this guy is trying to con us, but I need to call my dad to be sure.” Owner/manager steps out of his office and begins speaking to our potential guest while I dial my cell phone in the back.)

    Church Secretary: “First Baptist Church. This is [Church Secretary]. How can I help you?”

    Me: “Hi, [Church Secretary]. It’s [My Name]. Is my dad around?”

    Church Secretary: “I’m sorry, he’s not.”

    Me: “Shoot. You don’t happen to know if he authorized any assistance to help someone with a hotel stay, do you?”

    Church Secretary: “Sorry. I don’t. I’ll tell him you called if I see him.”

    Me: “Thanks.”

    (I hang up and head back to the desk to find both my boss and the guy have moved outside and are talking. I try Dad’s cell, but it goes to voicemail and I know I’m running out of time. I leave a message, praying that Dad will call back. Both men eventually amble back into the lobby, me exchanging glances with my boss so that he knows that thus far I’ve come up empty. He nods his understanding and talks to the potential guest a bit longer, but eventually has other tasks that must be handled and I’m left alone with our ‘friend.’)

    Customer: “So, did you get everything straightened out with my room?”

    Me: “Not yet. I called the church, but didn’t get any answers so I’m waiting for a call-back. I’m so sorry about your wait.”

    Customer: “It’s all right.”

    (He ambles about the lobby, occasionally stepping out to his outrageously painted vehicle, and I try to get some work done while waiting for my father to return my call. Finally my cell phone rings.)

    Me: “Hi.”

    Dad: “Hey. What’s up?”

    (I explain the situation and ask if he’d authorized a hotel stay. He assures me that he hasn’t — that he couldn’t, in fact.)

    Me: “That’s what I thought. What about the ministerial association?”

    Dad: “Well, if he wanted aid from ANY of the local churches, he’d have to go to the Sheriff’s office.”

    Me: “What?”

    Dad: “In order to protect ourselves from con-men, the local churches all put their charitable funds into a pool. I’m the treasurer, but the Sheriff’s office is the one that gives out the money.”

    Me: “You’re kidding.”

    Dad: “Nope. Cops are used to seeing through lies. Lets us pastors continue to think the best of people and try to help them.”

    Me: “Genius, Dad. Thanks.”

    Dad: “Anytime.”

    (I hang up and walk back to the front desk, explaining to the man that I was informed that he could most certainly get assistance, however he would need to go pick up the check from the Sheriff’s office. He was, understandably, reluctant to do so.)

    Customer: “I was told that I could check in and the Baptist church would take care of it.”

    Me: “You were misinformed. I just spoke to my father, who happens to be the pastor of the only Baptist church in town. He says that all local charity funds are handled by the Sheriff’s office. I can give you directions if you’d like?”

    (The man shakes his head, mumbling something about not wanting to get the police involved, hops into his forest green Crown Victoria with red-orange, yellow, and white chevrons painted all over it (seriously HIDEOUS car) and drives away. I inform my boss that I was correct about him being a con man, then call the other two hotels in town to warn them about a potential guest that might be headed their way. An hour or so later, my cell phone rings again.)

    Me: “Hi, Dad. What’s up?”

    Dad: “Your con artist. Was he an older black man driving a forest green Crown Vic with red and yellow lines on it?”

    Me: “…yeah. How did you know?”

    Dad: “He just tried the same stunt over at the [Other Motel]. They called me.”

    Me: *laughs* “Oops! I forgot about that motel. I called the other two and warned them.”

    Dad: “Well, I told them he’d already tried the same thing with you. They called the police. Either he’ll spend the night in jail or he’ll be out of the county very quickly.”

    Me: “Yep. Thanks for sharing, Dad. I gotta get back to work.”

    Getting Owned By The Owner, Part 8

    | QC, Canada | At The Checkout, Bad Behavior, Liars & Scammers

    (I work at a small store that sell shoes and other kinds of items such as scarves and hats. The owner occasionally gives out gift cards to customers who have paid over 150$ on a single purchase. One day, a woman comes in with her husband.)

    Me: “Good evening, ma’am. How may I help you?”

    Customer: “Yes, I came here a week ago and bought a bunch of stuff; the owner gave me this.” *shows it to me*

    Me: *confirms it is the gift cards we have* “Do you need help choosing which items you want to buy?”

    Customer: *starts getting angry* “No, thanks. You can wait in the back.”

    (I leave and wait near the cash registers. When she finally comes with her desired items, it consists of seven scarves and a baseball cap.)

    Me: “Very well. Could you please hand me the gift card?”

    Customer: *annoyed* “Can’t I just take these items and you keep the card?”

    Me: “I need to make sure this card is legitimate, ma’am. It won’t take long, no worries.”

    (The expiration date is over a year ago. The woman seems ready to start the argument at this point.)

    Me: “Ma’am, the gift card is way beyond it’s expiration date and you’re going to have to pay with cash, check, or your credit card in order to receive those items.”

    Customer: “So? I know the owner; I’ve been friends with her for a long time. She told me that I wouldn’t have to worry about the date and could come whenever I wanted!”

    Me: “Would you mind if I called her to verify? Could I have your name, ma’am?”

    Customer: *anxious* “Y-yeah, go ahead, I’m [Customer].”

    (I call the owner.)

    Me: “Hi, [Owner], this is [My Name]. There’s this woman here that has a gift card and the expiration date is [date]. She also claims to be one of your friends and her name is [Customer], and that because of that she’s able to use the card whenever without worrying about the expiration date.”

    Owner: “If she were indeed my friend, she wouldn’t have received a card at all. Refuse the card and ask her to pay for it, or tell her to leave. Drama is one thing, and I don’t want it in my store.” *clicks*

    Me: “I’m afraid the card is no longer valid. You’re going to have to pay with something else.”

    Woman: *turns red* “T-this is UNACCEPTABLE! I’m never coming back to this store, and you can bet your a** that I will make it my life goal to make sure that THIS PLACE CLOSES!” *leaves*

    Me: *tries not to laugh* “Have a nice day, ma’am!”

    (She leaves but her husband hangs back to talk to me.)

    Husband: “I knew it would turn out like this. She does this all the time when she sees an opportunity of getting free stuff.”

    (I never saw them again.)

    Related:
    Getting Owned By The Owner, Part 7
    Getting Owned By The Owner, Part 6
    Getting Owned By The Owner, Part 5

    Fits The Bill Of A Criminal

    | England, UK | At The Checkout, Criminal/Illegal, Holidays, Liars & Scammers, Money, Theme Of The Month

    (A couple of years back I worked as a Christmas temp at a major supermarket during a year off from university course. It is in the middle of a very busy shift.)

    Customer: *walks up to checkout with two very expensive electrical items*

    Me: “Hello, sir.” *scans items* “That will be £380 please.”

    Customer: *hands me a wad of £20 notes*

    Me: “Thank you very much.”

    (I start to count money out in front of him while also checking each note for authenticity.)

    Customer: *suddenly aggressive* “What are you doing?”

    Me: “I have to check that this is the correct amount of money and it is our policy to ensure that all notes are genuine. I do the same for all notes I get handed.”

    Customer: *grabs notes and starts to count them out in front of me quickly*

    Me: “Sir, I need to count the money myself so I can check each note.”

    Customer: “I am not a criminal!”

    Me: *getting suspicious* “I am not saying you are, sir. I am only doing my job as thoroughly as I can. Sometimes fake notes can be picked up by accident and the person who has them is not aware they are fake. But if I were to allow one into the till it could be passed to another customer and at that point the shop would have committed a criminal offence and could be held liable. I need to check the notes.”

    (I pick up the notes and start to check them again.)

    Customer: “I AM NOT A CRIMINAL!”

    (The manager comes over at the noise.)

    Me: “Please calm down, sir!”

    Manager: “[My Name], what is going on?!”

    Me: “This gentleman is not allowing me to check and count his money.”

    Manager: “Please calm down, sir, or we will have to call security.”

    Customer: *screaming at the top of his lungs* “I AM NOT A CRIMINAL! WHY ARE YOU TREATING ME LIKE THIS?! I WILL F****** SLIT YOUR THROAT, YOU F****** B****!”

    (Security came running over and the customer was restrained. When we checked his money all but £100 of it was fake. The police were called.)

    A Slight Blip On The Double-Dip

    , | Baltimore ,MD, USA | Home Improvement, Liars & Scammers

    (A customer comes into the store and orders a large amount of building supplies to build a shed. She is helped and checked out by me. Her brother comes for the items a few hours later, and I load them up. She calls back the next day.)

    Customer: “Hello. I’m coming to pick up my order today, and just want to make sure it’s ready.”

    Me: “Not a problem, ma’am. What is the name and phone number attached to the order? ”

    Customer: “It’s [Name] and [phone number].”

    Me: “I’m sorry, ma’am, it appears your order was already picked up by your brother.”

    Customer: “What? My brother? I don’t have a brother. Someone stole my merchandise!”

    (When she placed her order with me, she told me her brother’s name and that he would be picking it up. This was listed on her order at the time of purchase by me.)

    Me: “Hmm. No brother?”

    Customer: “Let me speak to your manager! I’m an only child!”

    Me: “I’m sorry, ma’am, but I’m not going to do that for you.”

    Customer: “What…?”

    Me: “See, when I first answered the phone I stated my name. When running this double dip scam in the future, please note the name of the person you’re dealing with. I not only helped you with the purchase and rang you up. I also loaded your brother’s truck with the merchandise. [Brother’s Name]. I also checked his id, first and last name. I hope this is all clear as I would hate to repeat myself and waste any more of my time.”

    Customer: “I… what is your name?!”

    Me: “We here at [Store] thank you for your business and your continued support. Please do not hesitate to shop again with us. And can you do me a favor?”

    Customer: “…what?”

    Me: “Have a lovely day.”

    (Her brother returned the next day to return the merchandise. He was denied.)

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