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    Category: Liars & Scammers

    Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

    Freely Fraudulent

    | Vallejo, CA, USA | Food & Drink, Liars & Scammers

    Customer: “Hey, could I get a sample of the Rocky Road ice cream?”

    Me: “Sure!”

    (I give the customer a small sampler spoon of Rocky Road.)

    Customer: “Yummy! Hey, could I get a bunch of these samplers, scooped in a cup?”

    Me: “Uh, sure?”

    (I grab the scoop and start to put Rocky Road in a cup.)

    Customer: “NO, NO, NO, NO! I wanted a bunch of free samples scooped in a cup!”

    Me: “…You want a free cup of ice cream?”

    Customer: “YES! HOW HARD WAS THAT TO UNDERSTAND?!”

    Me: “Sir, I cannot give you free ice cream.”

    Customer: “It’s not free ice cream. It’s a whole bunch of free samples!”

    Dopey Duplicators Can’t Dupe Us

    | Mississippi, USA | Criminal/Illegal, Liars & Scammers, Underaged

    (Keep in mind that our store keeps records of people who try to trade in or sell defective, illegally copied, or stolen merchandise. One day, a teenage customer comes in with a shoebox filled with about 40 unboxed games for the Nintendo DS.)

    Coworker: “Hi, how can I help you today?”

    Customer: “I’d just like to get some cash for these games.”

    Coworker: “Alright, I just need to see some ID…”

    (My coworker does a quick check and finds that this particular customer is known for having sold us defective and illegally copied games.)

    Coworker: “Do all of these games work?”

    Customer: *face turns bright red* “Uhh… y-yeah. Yeah, they… they do.”

    Coworker: “Are you sure?”

    Customer: “Y-yeah.”

    Coworker: “Mind if I test this one out?”

    (My coworker proceeds to pull out his Nintendo DS. By now, the customer knows he’s been caught and begins shaking.)

    Customer: “Y-you know what, never mind. I’m f-f***ing outta here!”

    (He left his entire box of games on the counter. Most of them didn’t work, and the ones that did work were obviously copied. We never saw the kid again.)

    The Faux-teen Of Youth

    | Queensland, Australia | Criminal/Illegal, Food & Drink, Liars & Scammers, Underaged

    (Working in a liquor store one night, a male who looks about 16 enters the store. Please note: this happened in 2009.)

    Customer: *places beers on the counter* “Hi, I’ll just have these, thanks, and a bottle of rum.”

    Me: “Uh, sure mate. I’ll need to see some ID first.”

    (The customer produces ID, and it looks real—his photo on it, holograms where they should be—but one thing stands out: his DOB says he was born in 1929.)

    Me: “So. 1929 huh? You sure don’t look 80 to me.”

    Customer: “I’m over 18 though, aren’t I?”

    Me: “I think you better get out of my store before I call the cops, Gramps.”

    (The kid left the beer on the counter and ran off. He also left his ID, which I kept to show off to my friends. We all had a good laugh about it!)

    Say Here, What You Say Is Hearsay Because I Said It Right Here

    | UK | Liars & Scammers

    (A client is calling to complain about a debt on his insurance policy.)

    Customer: “…I know it’s not your fault. You’ve been understanding, but I have to say: the girl I spoke to this morning was awful! She said you were going to take money out of my bank account without my permission.”

    (I begin scanning through all the notes since the inception of the policy.)

    Me: “I’m not sure why anyone would advise you that, sir, because we don’t even have any facility to do that.”

    Customer: “I didn’t know that, did I? She was rude, and abrasive, and she threatened me. I want her fired—”

    (At this point, I come across the only note from today.)

    Me: “I’m sorry, I’m going to have to interrupt you there. It was actually ME you spoke to this morning, and I said nothing at all about taking money from your account. I’ve got a written record of our conversation here, but if you’re insisting on taking the matter further, I can find a recording of the call to prove it to you, too.”

    Customer: “Oh.” *hangs up*

    Don’t Fake With Me

    | New York, USA | At The Checkout, Liars & Scammers, Underaged

    (I work at a drugstore. When someone comes in with a fake ID, we can refuse to sell to them, but we can’t actually confiscate the fake. A teenage girl walks up to the counter.)

    Teenage Customer: “Just this, please.”

    (She puts a pack of Budweiser on the counter.)

    Me: “May I see your ID?”

    (She hands me an ID that is obviously fake; the state is spelled wrong.)

    Me: “What year did you graduate high school?”

    Teenage Customer: “Um…”

    Me: “Sorry, I can’t sell to you.”

    Teenage Customer: “F*** you, you little ****! Just give me the f***ing beer!”

    Me: *deep breath* “Listen. I have had a very, VERY bad day. You can leave quietly and take your fake along, or I can call call the police and they’ll come arrest you. Which would you prefer?”

    Teenage Customer: *turns red, grabs her fake and runs out of the store*

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