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    Category: Liars & Scammers

    Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

    Prescription Affliction

    | New York, NY, USA | Bad Behavior, Criminal/Illegal, Health & Body, Liars & Scammers, Theme Of The Month

    (I am a pharmacy technician. The pharmacist receives a call.)

    Caller: “This is Lisa; I am calling from Dr. [name]‘s office. I need to call in a prescription for a patient.”

    Pharmacist: “Sure, what is the patient’s name?”

    Caller: “It is [name].”

    Pharmacist: “And the prescription?”

    Caller: “It’s [narcotic], 90 pills, three times a day.”

    Pharmacist: “Okay, thanks.”

    (The pharmacist hangs up and turns to me, frowning.)

    Pharmacist: “Do you know anything about this?”

    Me: “What? No, why?”

    (The pharmacist shows me the called-in prescription.)

    Me: “Oh! Lisa was fired months ago. You had better call the police.”

    (When Lisa comes in to pick up the narcotic prescription for her boyfriend, the police are there to arrest her. The Doctor she used to work for is my father; she was trying to use his license number to get pills from a dozen nearby pharmacies.)

    Planning To Walk A Mile In Another Man’s Shoes

    | FL, USA | At The Checkout, Criminal/Illegal, Liars & Scammers, Theme Of The Month

    (I’m a cashier at a sports store. A customer comes up with just a few items, one being a small shoebox. I open the box and there are two dirty old kid’s shoes inside.)

    Customer: “Oh, my son has them on; he’s somewhere else in the store.”

    Me: “I just need to see the shoes before I ring them up, and make sure they are right.”

    Customer: “Oh, uh…”

    (He calls his son—who is standing ducked behind the candy aisle—over.)

    Customer: “Here!”

    (He cheerfully points at his son.)

    Me: “I have to see them up-close.”

    (He picks his son up and holds his feet out.)

    Customer: “See?”

    Me: “Can I get one of those?”

    Customer: “Sure?”

    (He’s not smiling as much now, and pops one of the shoes off.I check the shoe. It’s the same brand, same size, but different style number.)

    Me: “Oh, you’ve got the wrong shoe. Are these the ones you want? I can call for the right box.”

    (He puts on a big show of arm movements and smacking his forehead.)

    Customer: “Aww buddy! We got the wrong shoes! We got the wrong shoes, buddy. We’ll be right back.”

    (He takes back the box. I wait for a while, holding his other items. I call the shoe department to tell them about the man, and find out the box was for a much cheaper pair of kid’s shoes. I let my manager know, and she heads off after him. When the man returns, I am alone.)

    Customer: “Here we go!”

    (I check the box: same brand and style number. I nod, smile, and ring them up. My manager walks up, not smiling at all, and holds out another box.)

    Manager: “You wanted this too, right?”

    (He looks rather wide-eyed and quiet. He suddenly smiles and takes the box, nodding.)

    Customer: “Yeah, right! I lost this, thank you! I was going to ask for it. Haha.”

    (I ring up the box and the man leaves with his son. My manager says she followed my tip and found him putting on some adult shoes himself, determined to get a free pair. She just brought up the box for the shoes he was going to steal.)

    Borderline Stupidity

    | ON, Canada | Bad Behavior, Canada, Family & Kids, Food & Drink, Liars & Scammers, Theme Of The Month

    (I am behind two boys in line. They pile a bunch of coolers on the counter, and try to pay with American money.)

    Cashier: “Could I see some ID, please?”

    (Boy #1 waves his hand like Obi-Wan.)

    Boy #1: “Oh, you don’t need to see our IDs.”

    Cashier: “Uh, actually, I do.”

    Boy #2: “It’s okay; we’re both 21!”

    Cashier: “Drinking age in Ontario is 19.”

    Boy #2: “Oh. Well, we’re both 19, then.”

    Cashier: “Do you even have identification?”

    Boy #1: “Fine! Here!”

    (He throws a card on the counter.)

    Cashier: “The government doesn’t consider this valid ID.”

    Boy #1: “OH COME ON!”

    Cashier: “…and this American state driver’s licence says you’re 16.”

    Boy #2: “F****** Canadians!”

    Shrewd With Shoes

    | Kansas City, KS, USA | At The Checkout, Criminal/Illegal, Liars & Scammers, Theme Of The Month

    (My manager is helping a customer and her daughter find a pair of shoes for the girl.)

    Manager: “This style has gone to clearance, so this is the only size we have left.”

    Customer: “Okay. Let’s try those on, and see if they fit her.”

    (My manager leaves the customer’s to try the shoes on. A few minutes later they come through my line to check out. The shoes are not in their pile of clothing.)

    Me: “So, you decided against those shoes?”

    (The customer seems flustered.)

    Customer: “Yeah, no. They didn’t fit.”

    Manager: “Since you aren’t purchasing them, could I have those shoes? I have another customer wanting to try them on.”

    (The customer points vaguely to the shoe section. My manager cannot find the shoes, so acting on a hunch, she calls security. I finish the customer’s transaction and bag her items. Security arrives a minute later, and the customer flees the store with her bags. Several minutes later, my manager and a security guard approach my register, holding the pair of shoes the customer said she left on the floor.)

    Manager: “I am going to have to write you up.”

    Me: “What? What did I do?”

    Manager: “You didn’t notice that woman had a pair of high top sneakers stuffed into her jacket! She threw them onto the ground as she was running. But since you checked her ID against her credit card and got all her information, I think I can let it go this time!”

    (Thankfully she was joking, and I wasn’t written up. She later testified in court against the customer, getting the thief’s name from the credit card she had used when I rang her up.)

    Wanted A Refund, But Scratch That

    | Brisbane, QLD, Australia | Criminal/Illegal, Liars & Scammers, Theme Of The Month

    (A familiar looking lady approaches the front counter, but I can’t remember where I’ve seen her before. She speaks briefly to a colleague that is manning the front counter, who comes over to me.)

    Colleague: “This lady wants to return this DVD because she claims it doesn’t work. Take a look at the disc.”

    (I take a look at the disc, and it is severely scratched.)

    Me: “Well, that’s clearly why it’s not working. Did she say she bought it like that?”

    Colleague: “Yeah. She said she opened it and the disc was already like that.”

    (All of our DVDs come with security seals which are unlocked when purchased, so I know this isn’t the case. I look at the DVD title in our system, and notice we have not sold any in the last four weeks. I remember this same customer has tried to return DVDs in the same condition before.)

    Me: “Hello, ma’am. How are you today? Now, were you the customer that was after a refund for this DVD?”

    Customer: “Yes, it doesn’t work.”

    Me: “Okay. Now did you have a receipt for it? That way I can clear up a few things.”

    Customer: “No, I don’t have a receipt! I didn’t think I’d need one!”

    Me: “Okay, that’s fine. Now when did you purchase this DVD?”

    Customer: “Last week! Why is this even an issue?”

    Me: “Well, I have just checked our records. It shows that we haven’t sold a copy of this DVD is over a month. So, either you’re lying to me, or you’ve stolen it. In either case, you are definitely not getting a refund, and I suggest you leave this store immediately. I’ll be sure to ring all neighbouring stores, informing them that you’re attempting to get a refund on a product that you may not have even bought. Is that all for today?”

    (The customer snatches the DVD, and runs out of the store. I ring the store closest to us. Two hours later, I receive a phone call saying they caught her, and she is wanted for 12 other charges!)


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