Category: Liars & Scammers

Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

Finally Tagged You

| Waterbury, CT, USA | Criminal/Illegal, Liars & Scammers

(Our store sells used clothing. An elderly woman and her even older mother come in every Wednesday, which has 50% off a specific tag color. The price tags (which are stapled on) are always hanging off their purchases. We know she is changing them while in the dressing room but can’t prove it.)

Me: “Hello! Find everything okay?”

Customer: “Yes. A few of the tags fell off while I was trying them on, though.”

Me: *noticing one specific outfit, tag barely on* “I’m sorry; this one is not on sale.”

Customer: “But it’s the sale color!”

Me: “Ma’am, I priced this myself this morning. You changed the tags.”

(The customer turned all shades of red and stormed out with her mother. It was a few months before she came back, and all the tags were secure and correct from then on!)

In The Case Of Ulysses Versus Jackson:

| MI, USA | At The Checkout, Liars & Scammers, Money

(My father is the owner and I am back from college helping him during summer break. I am a 25-year-old male. A woman gets some things and pays with a $50 dollar bill and the man behind her waits patiently. The man then comes up pays for his things with a $20. I hand him his change.)

Man: “Hey, I paid with a fifty! Where’s the rest of my change?”

Me: “No, you didn’t. The change is correct.”

Man: “You’re trying to rip me off! I paid with a f****** FIFTY!”

(Knowing what he’s trying to pull and knowing my dad hates dealing with people like this, I open the till.)

Me: “Nope, no fifty in here.”

Man: “Y… Yes, there is! You’re trying to f****** rip me off!”

Me: “I haven’t received a fifty all day. Now that I look closer I realize you paid with a ten dollar bill while your order was $15.90. I am going to need another 5.90 please.”

(I put my hand out as if I am expecting money. He is completely thrown off at what I have done and gets flustered.)

Man: “I… I want to see a manager NOW!”

Me: “I am the owner’s son. If you don’t pay off the rest of your order I’m going to call the cops.”

(I still have my hand out as if to take his money. The man steps back and looks around stammering to himself.)

Man: “I paid with a $20 and you gave me the correct change.” *bolts out the door*

Ripping Your Credit To Pieces

| Portland, OR, USA | At The Checkout, Liars & Scammers, Money

(I am at the checkout and overhear this conversation between my manager and a customer she just finished helping.)

Customer: “You gave me a ripped dollar bill. I need you to replace it.”

Manager: “I didn’t give you the ripped bill.”

Customer: “Are you trying to call me a liar? I want a manager!”

Manager: “Ma’am, I am a manager, and you just paid with a credit card.”

Lying Is All Relative(s), Part 3

| PA, USA | At The Checkout, Family & Kids, Liars & Scammers

(I’m in high school, and work at my father’s pharmacy during the summer. One day a woman who looks to be in her mid-twenties rushes up to my line, cutting several people. She dumps multiple boxes of prescription medication on the counter, as well as about $50 worth of make-up, hair dye, and jewelry.)

Customer: “I’m the owner’s daughter, so I get all this stuff for free, okay?”

Me: “Ma’am, please get to the back of the line.”

Customer: “For the love of God, just ring me up! I’m the owner’s daughter! I don’t have time to wait!”

Me: “You’re the owner’s daughter?”

Customer: “Yes! What are you, f****** deaf? Just f****** ring my stuff up so it won’t set off the alarm!”

Me: “Wow, that’s such a coincidence.”

Customer: “Excuse me?”

Me: *smiling widely*I’m the owner’s daughter, too!”

(The customer stared at me for a second, then turned beet red and ran out of the store, leaving her items on the counter. She hasn’t been back since!)

Related:
Lying Is All Relative(s), Part 2
Lying Is All Relative(s)

Refilled With Lies

| OK, USA | Bad Behavior, Food & Drink, Liars & Scammers

(I work in a diner-style restaurant. I wait on a couple mid-afternoon, during the slower part of the day, when there’s not much staff on. Everything seems normal, and since it isn’t busy, it is easy to keep a close eye on their needs, refill drinks, bring the food right out, and so on. I have side-work to do, but it is all things to be done in the front, like straightening up the area where we dish up soup and salad. This is right in front of the pass-through to the kitchen, so I am basically in sight the whole time. I have asked them a couple of times if everything is all right, and have been assured that it was. When they come to the register to pay, the manager on duty is manning the register.)

Manager: “Afternoon, folks. Was everything all right with your meal?”

Customer: “No! Our waitress was horrible. She was always in the back, and we didn’t get refills on our drinks, and our food sat in the window for about 15 minutes before she finally came out and brought it to us!”

Manager: “I’m sorry to hear that; that doesn’t sound like her. Let me just verify that with the cook, and I’ll be happy to comp that for you.”

Manager: *to cook* “Hey, [Cook], I gotta cheeseburger with fries and an open-face beef with mash. These guys say [My Name] let it sit in the window and dry out. How long was the order up here?”

Cook: *with a snort* “How about… zero seconds? She was straightening the salad station when I said she was up, and I put the plates right in her hands. They literally didn’t even touch the window.”

Manager: *to customers* “Folks, my cook says they didn’t sit at all, much less 15 minutes, so I’m not going to be able to comp these for you after all. That’ll be [amount], please.”

Customer: “Are you going to take his word over mine?”

Manager: “Yes, I am!”

Customer: “Are you calling me a liar?”

Manager: “Well, since I caught you in a lie about this, and I can see from here that your glasses on the table are still half full, so either you didn’t need a refill or you did get one when you said you didn’t. I suppose that would also be a yes. Yes, I am.”

(The customer fumes, but tosses a $20 down, and gets his change.)

Customer: “I can’t believe this place. We are NEVER coming here again!”

Manager: “Promises, promises.”

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