October Theme Of The Month: Halloween!

Category: Language & Words

This category features customers whose mishandling of vocabulary and grammar are so bad that we literally have no words to describe them!

Auctions Speak Louder Than Words

| Nottingham, England, UK | Language & Words, Money

Me: “Hi, you’ve reached [me] at [company]. How can I help you?”

Customer: “Yes, I sent my item back because I didn’t want it, and now you’re refusing to give me a refund.”

(I take the customer’s order number and details and see what our system says.)

Me: “According to our system, we received your item back on [date] and the refund should have been automatic.”

Customer: “Well, I haven’t got it, and I got an email today telling me you were going to auction my refund!”

Me: “I’m sorry, what?”

Customer: “I can’t believe you can’t even do a simple refund! How stupid are you? I’ve shopped with you for a very long time, but I never will again! How dare you auction my things?”

(The customer goes on like this for a few minutes, accusing the company of stealing her money and me of being too stupid to help her. Once she stops, I get a chance to reply.)

Me: “Okay. Might the e-mail say we’re actioning your refund”?”

Customer: *hangs up*

Doe Is Dear

| Washington, DC, USA | Extra Stupid, Food & Drink, Language & Words, Pets & Animals

(I work at a pet supply store that offers alternative foods for animals with allergies.)

Customer: “What’s bee-son?”

Me: “Bison. It’s an alternate protein source, similar to beef.”

Customer: “But what is it?”

Me: “It’s also called buffalo. It’ a lot like beef, just leaner.”

Customer: “But what is it?”

Me: “They’re kind of like, um, feral cows?”

Customer: *blank stare*

Me: “Moo?”

Customer: “Well, why didn’t you just say that? And veen-ay-son?”

(She points to a bag labelled “venison.”)

Me: “That’s deer.”

Customer: *more blank staring*

(I put my hands up on either side of my head like antlers.)

Me: “Bambi?”

Customer: “All these fancy names for things. It’s just so you can charge more for it, isn’t it?”

Me: “Yes, ma’am. That’s exactly how it works.”

Focaccia, I Choose You

| TX, USA | Food & Drink, Language & Words

Me: “Hello, ma’am, would you like to order?”

Customer: “Yes, I’d like a Pikachu.”

Me: *confused* “Pardon me?”

Customer: “A Pikachu! A Pikachu!” *points at the menu, where it says ‘focaccia’*

Me: “Right, one Pikachu…”

No IQ For IV

| Melbourne, VIC, Australia | Language & Words

(I work at a video store. A customer is on the far side of the store and yells out to me. He does not hold up the DVD.)

Customer: “Hey man, which Saw is this?”

Me: “Well, what does it say on the cover?”

Customer: “It doesn’t say anything!”

(I walk over to the customer and immediately recognise the problem.)

Me: “That would be Saw 4, sir. ‘IV’ means four.”

Yukon Not Steal It

| Strasbourg, France | Canada, Criminal/Illegal, Family & Kids, Language & Words, Tourists/Travel

(I’m Canadian, but I’m visiting my French cousin and helping him do some repairs on his cafe. While we’re working, a large family passes by, obviously lost. I’m wearing a shirt with a large Canadian flag on the back.)

Mother: “Excuse me! I’m sorry to bother you, but are you Canadian?”

Me: “Yes, I am.”

Mother: “Thank god! We’ve been lost for hours.”

(She shows me her map. Ultimately, I work out they’re trying to cross the border into Germany, but got lost trying to find out how to get there.)

Father: “Good thing the signs are all in French, or else we wouldn’t have managed to find our way around anywhere!”

Me: “Yeah, it sure makes things easier for Canadians, eh?”

(Suddenly, there’s a scuffle behind me. My cousin comes out dragging two of their sons behind him.)

Cousin: “They were trying to steal bottles of juice! I heard them planning it!”

Son #1: *to Son #2* “Well, how was I supposed to know they speak French here? They all sound so different!”

(Quebecois and French speakers do sound somewhat different, but angry mothers are universal!)

Yukon Call Them
Yukon See It On A Map, Part 3
Yukon Not Spend It
Yukon Not Believe This Juan

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