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    Category: Language & Words

    This category features customers whose mishandling of vocabulary and grammar are so bad that we literally have no words to describe them!

    Flayed Nerves

    | California, USA | Language & Words

    Customer: “Hi, I’m looking for a cookbook by a famous chef. He’s on TV. His name is Bobby Fray.”

    Me: “Oh, sure…you mean Bobby Flay. Let me—”

    Customer: “No, no, NO! I said Bobby FRAY. That’s F-R-A-Y. Fray!”

    Me: “Okay, just follow me over to the cookbooks. We’ll take a look and see if we can find what you’re looking for.”

    (She follows me to the cookbooks. I pull one of Bobby Flay’s books off the shelf and hand it to her.)

    Me: “Is this the author you were looking for?”

    Customer: “Yes! See, Bobby Fray—”

    (Upon reading “Flay,” she screams in frustration and throws the book on the floor at my feet and storms out.)

    Me: *speechless*

    E Pluribus Dumbum

    | Pennsylvania, USA | Language & Words

    (We have a regular customer who always brings in his latest metal detector find for me to see, knowing that I’m a fan of antiques and history.)

    Customer: “See this ring my metal detector found this morning?”

    Me: *looks at the ring* “It looks like an old military officer’s ring. See the rank insignia on one side, the army seal on the other, and ‘E pluribus unum’ around where there used to be a gem/stone?”

    Customer: “‘In God we trust.’”

    Me: “What?”

    Customer: “‘E pluribus unum’ means ‘In God we trust.’”

    Me: “Actually, it is Latin for ‘Out of many, one.’ It’s the nation’s motto, meaning we are many states and people, but one country.”

    Customer: *suddenly angry* “NO! It means ‘In God we trust’, like on money! WHY DO YOU HATE AMERICA?!” *storms out*

    That’ll Be One Rippled Rear

    | USA | Health & Body, Language & Words

    (A woman walks into the video section of the department store.)

    Customer: “I’ve been looking all over this d*** store, and I can’t find the new Buns of Abs workout video!”

    Me: “I’m sorry, ma’am, I’ll try to find it for you. Were you looking for Buns of Steel or Abs of Steel?”

    Customer: “It’s called BUNS OF ABS! BUNS OF ABS! BUNS OF ABS! BUNS OF ABS! Don’t you think I know what I’m talking about?”

    Me: “Yes, ma’am. I’m sorry, but it looks like we only have Buns of Steel and Abs of Steel at this moment. Would you like either of these two?”

    Customer: “No, I want Buns of Abs!”

    Me: “Yes, ma’am. I’m afraid we simply don’t have your video in stock. Is there anything else I can do to assist you?”

    (The customer lumbers off, grumbling. Thankfully, at the insistence of her daughter, she came back two minutes later to purchase Abs of Steel and Buns of Steel.)

    To Conjugate A Thief

    | San Francisco, CA, USA | At The Checkout, Criminal/Illegal, Family & Kids, Food & Drink, Language & Words, Top

    (Although I don’t look like it, I am fluent in Japanese and Korean. I am working at a register, checking out a Japanese family that is buying snacks.)

    Father: *in Japanese* “Son, when the cashier isn’t looking, put the candy bars in your pockets so we don’t have to pay for them.”

    (Hearing this, I add the candy bars to the purchase. The family pays and leaves. Two minutes later, the father returns.)

    Father: “Why did you charge me for four candy bars?! I didn’t buy any candy bars! You just charged me to make extra money! I want to see your manager!”

    Me: *in Japanese* “Maybe you should come up with your plans to steal 89 cent candy bars BEFORE you come up to the register.”

    (The father was stunned. He apologized and left embarrassed.)

    D As In Duh, Part 2

    | Pennsylvania, USA | Language & Words

    Me: “You’ll also want to check out the Free Application for Federal Student Aid.  You can apply for that online if you have internet connection.”

    Caller: “I do. What’s the URL?”

    Me: “All right. It’s www dot ‘F’ as in ‘Frank,’ ‘A’…”

    Caller: “Sorry, how do you spell that?”

    Me: *confused* “…How do you spell what?”

    Caller: “Effasinfrank.”

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    D As In Duh

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