Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Retort Against Those Who Extort
    (1,683 thumbs up)
  • September Theme Of The Month: Return Of The Geeks!
    Submit your story today!

    Category: Language & Words

    This category features customers whose mishandling of vocabulary and grammar are so bad that we literally have no words to describe them!

    They Call Me Names

    | NB, Canada | Extra Stupid, Language & Words

    (I overhear a phone call another agent is having with a customer for technical support.)

    Agent: “Hi, my name is [name]. Can I get your name and your TID please?”

    Caller: *says something*

    Agent: “Your name.”

    Caller: *says something*

    Agent: “Your N… A… M… E.”

    Caller: *says something*

    Agent: “NAME. N… A… M… E…”

    Caller: *says something*

    Agent: “No, your name.”

    Caller: *says something*

    Agent: “Okay, what do people call you when they want your attention?”

    Caller: *says something*

    Agent: “What did your mother call you when you were born?”

    Caller: *says something*

    Agent: “Forget that, what’s your station number?”

    Caller: *says something*

    Agent: “What’s the phone number at your site?”

    Caller: *says something*

    Agent: “This isn’t working, how about we just end the call now? Get someone that speaks English since the rest of the questions I will have for you are just going to get harder.” *hangs up*

    Insert Subtitle Here

    | New Zealand | Extra Stupid, Language & Words, Top

    Me: “Hi there, how can I help you?”

    Customer: *says something unintelligible*

    Me: “Pardon, sorry?”

    Customer: *unintelligible* “…flat white…” *unintelligible*

    Me: “Oh, a flat white? Sure, that’s $4.50, please.”

    Customer: *seems to ask something unintelligible*

    Me: “Pardon, sorry?”

    Customer: *says something unintelligible again, irritated*

    Me: “I’m sorry, but I can’t understand what you’re saying at all.”

    Customer: “Oh! I forgot that I was talking Swedish. I wanted to know if the flat white is in a small or medium cup.”

    Me: “Oh, thank goodness! I thought I was going crazy!”

    Omfoolery Imes Wo

    | WV, USA | Food & Drink, Language & Words, Top

    Me: “Hi, what can I get you?”

    Customer: “I’ll have a BL.”

    Me: “You mean a BLT?”

    Customer: “No, a BL. I don’t like T.”

    Me: *laughs* “Okay, anything else?”

    Customer: “Yes, a glass of iced tea.”

    Me: *joking* “I thought you didn’t like T.”

    Customer: “Oh, right. Well, then… get me a glass of iced ea.”

    No Vocation For Location, Part 5

    | London, England, UK | Bigotry, Geography, Language & Words

    (I work at a call center for charities where we call people to confirm their details and thank them for their donations. I have recently moved from South Africa and am still getting used to some of the pronunciations around the UK.)

    Me: “Hello, this is Sarah calling on behalf of [charity]. I believe you spoke to John in Inverness on Saturday. Is that correct?”

    (I’ve pronounced it ‘In-ver-niss’ as opposed to ‘In-ver-ness’.)

    Man: “What?! How can you work in a f***ing call center and not even know how to pronounce the names?”

    Me: “I’m so sorry, sir. I’m not from England so I’m still getting used to all the names.”

    Man: “How f***ing dare you! I am not from England! I am from Scotland, you dumb b****! They’re different places! How don’t you know that? Didn’t you go to school?!”

    Me: “Oh, I’m sorry, sir. I meant to say I’m new to the UK. Some of the names of places are still a bit tricky for me.”

    Man: *calmer* “Well, okay then. Where are you from?”

    Me: “Johannesburg in South Africa.”

    Man: “Oh, you mean Zimbabwe!”

    Me: “No, sir, they’re different countries.”

    Man: “They’re the same thing!”

    Related:
    No Vocation For Location, Part 4

    Dislike Father, Like Son

    | Cincinnati, OH, USA | Bigotry, Language & Words, Top

    (My father is having an issue with his prepaid cell phone that I haven’t been able to fix. I tell him to call the service provider. I am making dinner when I hear yelling in the other room, so I go running in.)

    Operator: *with strong Indian accent* “Sir, can you please confirm your father’s middle name?”

    Father: “What? What did you say? Speak English for the love of f***ing God!”

    (Note: I have a head cold and am nearly deaf from the pressure in my ears, yet I understand the operator just fine.)

    Operator: “I need you to confirm your security question, sir. Please, what is your father’s middle name?”

    Father: “I don’t know what you’re saying! Why can’t you just fix my phone?”

    Me: “Dad, give me the phone.”

    (I proceed to spend 45 minutes on the phone with the operator trying to figure out what my lunatic father has done to his account. It turns out that he registered the account with his name and my mother’s information. The operator finally managed to fix everything and was just about to end the call.)

    Father: “I want his name, address, and phone number before you hang up!”

    Me: “Um… why?”

    Father: “I’m going to complain about him. D*** foreigner needs to speak English! I can’t understand a thing he’s saying.”

    Me: “Seriously? He just spent nearly an hour fixing the account you screwed up and you want to complain? What is wrong with you?” *to the operator on the phone* “Thank you for your help. I’ll handle my father from here…”

    (Operator, wherever you are from, thank you for putting up with jacka**es like my dad. Not all of us are belligerent and bigoted.)

    Related:
    Dislike Father, Dislike Son
    Like Son, Like Father
    Like Father, Like Son

    Page 27/64First...2526272829...Last