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  • Had It Up To Their Neck With Bad Customers
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    Category: Hotels & Lodging

    A good hotel prides itself on providing a decent service to all its guests. But when its guests are our stupid customers, there is very little they can do to remedy the situation except pray they’re fully booked the next time they come around!

    Weeding Out The Good Customers

    | Outer Banks, NC, USA | Hotels & Lodging

    (It is a slow night and I am working with a co-worker when a guy walks in.)

    Co-Worker: “Hi! How can I help you?”

    Customer: “Do you have a room for tonight?”

    Co-Worker: “Just tonight?”

    Customer: “Yes.”

    Co-Worker: “How many in your party?”

    Customer: “Just one.”

    Co-Worker: “Do you have a smoking preference?”

    Customer: “Weed?”

    Me: *just hearing the last part of the conversation* “What?”

    Co-Worker: “We’re keeping him.”

    Excuses That Don’t Hold Water

    | Orlando, FL, USA | Hotels & Lodging, Liars & Scammers

    Me: “Thanks for calling [hotel], how can I help you?”

    Customer: “I need a room next weekend. My kid has a swim meet down there.”

    Me: “Okay. Rooms with two doubles are going for $135.”

    Customer: “Give me a corporate rate on that room.”

    Me: “Sir, corporate rates are for business travel. You just told me you were coming for a swim meet.”

    Customer: “Well, uh, I sell swimsuits!”

    Related:
    Logic That Doesn’t Hold Water

    On Completely Different Wavelengths

    | Chesapeake, VA, USA | Hotels & Lodging, Liars & Scammers

    (Note: the caller ID shows an out of town number.)

    Caller: “Uh, hi. My room radio doesn’t work anymore.”

    Me: “I’m sorry about that. What room are you in?”

    Caller: “Oh, no, I’m at home! I took the radio home and now the buttons on top don’t work. It’s just fuzz! No music!”

    Me: “Wait. So you stole a radio, took it home, and now you’re calling because the pre-assigned buttons don’t work?”

    Caller: “Can you fix it or not?!”

    How To Rock The Boat

    | Escanaba, MI, USA | Hotels & Lodging

    (I work at a hotel where some of the rooms overlook the lake. I get a customer checked in and give him a key to a room over looking the lake, but he comes back to the front desk after 5 minutes.)

    Customer: “This is unacceptable!”

    Me: “Is there a problem, sir?”

    Customer: “I went down there, and there is room 144, then 146, there is no 145!”

    Me: “Sir, it’s on the other side of the hotel. You have to go through the hallway.”

    Customer: “So I have to walk through someone else’s room?”

    Me: “No, this room is on the lake side of the hotel.”

    Customer: “The lake side? Well how do I get there? I don’t have a boat!”

    If At First You Don’t Succeed, Thai Again

    | Ontario, CA | Hotels & Lodging, Language & Words

    Guest: “Kamsamnida!”

    Me: “Excuse me sir?”

    Guest: “Did I not pronounce that right? Kamsamnida! It means ‘thank you’ doesn’t it?”

    Me: “Oh! I’m sorry, I’m Taiwanese, not Korean.”

    Guest: “Oh! I’m so sorry! Wow! Taiwanese eh? Is Thai food good? I’ve always wanted to try Thai food! Teach me how to say ‘Thank you’ in Thai?”

    Related:
    If At First You Don’t Succeed, Chai Again


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