Featured Story:
  • A Caffeinated Christmas Miracle
    (2,961 thumbs up)
  • Category: Home Improvement

    Stupid customers still have to live somewhere. While we applaud them for sometimes wanting to make the place look nice, please don’t assume flat-pack furniture comes ready out of the box, or that power-tools are named as such because they need power! They make Tim The Toolman Taylor look like Frank Gehry!

    A Bush In The Fridge Is Worth Two In The Bush

    | Oslo, Norway | Bizarre, Home Improvement, Politics

    (I work in the customer service desk at a large store selling domestic appliances. This day one of my ‘regulars’ came in. He’s a really old man – and he seldom files complaints, he just wants to know how his stuff is working, and maybe have a chat.)

    Me: “Hello. How may I help you today?”

    Customer: *whispering* “There was something wrong with delivery of my fridge. It came with something in it.”

    (I pull up his records, and see that he bought one of our display models earlier that week. It’s not seldom other customers leave soda bottles or other stuff in the fridges that’s out on the floor, and I immediately think that is the case.)

    Me: “Well, I’m really sorry, sir. But may I ask, exactly what was inside the fridge?”

    Customer: *still whispering* “George W. Bush.”

    Me: “Excuse me? What?”

    Customer: “The American ex-president. The younger one! He was in my fridge and now he’s on my living room floor, all tied up and ready to be shipped back.”

    Me: “Shipped back?”

    Customer: “Oh, don’t worry; I’m not going to have YOU do that, poor thing. I’ve called FedEx. I just wanted to let you know. ”

    Me: *not really knowing what I can do, other than play along* “Well, thank you then, sir. And sorry for your trouble. Is the fridge working okay, though?”

    Customer: “Oh yeah, it’s totally fine! But you should really stop selling appliances with republicans in them. Could hurt your business.”

    The Crystal Is Not Clear

    , | Ottawa, ON, Canada | Crazy Requests, Home Improvement

    (This takes place over the phone.)

    Customer: “Hi, I’m considering buying a [Very High End Brand] crystal chandelier from you guys. I was wondering… is there a way to tell by looking at it what the brand is? Like, is there a signature etched into the crystal, or something written on the metal part?”

    Me: “No, I’m sorry; I haven’t seen anything like that.”

    Customer: “But if I spend all this money on the best crystal, how are my guests supposed to tell? I’d want everyone to know!”

    Me: “Well, each chandelier comes with a certificate of authenticity you could display, or a [Brand] tag you could hang on it if you wanted.”

    Customer: *sarcastically* “Oh, that wouldn’t be pretentious at all now, would it?” *hangs up*

    The Purple Flower Eater

    | USA | Bigotry, Extra Stupid, Home Improvement, Pets & Animals

    Manager: *answering phone* “[Complex Manager]’s office. This is [Manager].”

    Resident: “Someone dug up my flowers! The purple ones! It’s because purple is the gay color. They think I’m gay, and they hate me, so they dug up my flowers!”

    Manager: “Slow down, [Resident]. Who dug up your flowers?”

    Resident: “People who hate me because they think I’m gay!”

    Manager: “O… kay. When did you plant these flowers?”

    Resident: “Yesterday. I had that row of white flowers, and I planted the purple ones in between. It went white, purple, white, purple. But they only dug up the purple ones!”

    Manager: “Did you do anything special when you planted the purple ones?”

    Resident: “Well, yes. I put some fish pieces in the soil because I heard that it was supposed to help the plants grow.”

    Manager: “… [Resident], I think that raccoons dug up your flowers to get at the fish.”

    Resident: “What? No, that can’t be. Raccoons are very respectful of nature. They wouldn’t do that.”

    Retort Against Those Who Extort

    | Orlando, FL, USA | Awesome Workers, Bad Behavior, Home Improvement, Liars & Scammers, Top

    (My mother is in her 70s, and is shopping at a thrift store when she spots a beautiful bamboo bookcase.)

    Clerk: “Hi. Do you need some help?”

    Mom: “I am interested in the shelf, but have to go home first and do some measuring.”

    Clerk: “No problem; I’ll make sure it’s still here when you get back.”

    (After getting home, measuring, and seeing it will fit, she calls me to ask if I can go with her to pick it up if it was still there. We get to the store, where she walks over to the bookshelf and shows me. About a second later, a customer immediately walks up to us.)

    Customer: “I’m actually buying this shelf… but how much would you be willing to give me NOT to buy this?”

    (My mom and I looked at each other in disbelief, and before I can even think of what to say to this idiot, the clerk from earlier immediately steps in:)

    Clerk: “Sorry, sir. This lady was here earlier and was going to buy it, but she had to run home and take measurements first.”.

    Customer: “Well, that’s not fair. I was just ready to buy this!”

    Clerk: “Sorry. She gets first pick.”

    Mom: *looking at the customer with a big grin* “And I decided I’ll take it.”

    Clerk: *with an even bigger grin* “Let me go ahead and ring you up, and you also get a senior discount!”

    (We spent the next few minutes cashing out while the customer just stood there and stared at us the whole time, and then stood out in the parking lot and kept staring at us (with a butt-hurt look) while I loaded it on the car, pausing here and there to give him a big ‘f*** you’ grin. Thank you, awesome clerk, for putting that a**-hole in his place for trying to extort money from the elderly!)

    Time For Them To Make Like A Tree And Leave

    | Washington, DC, USA | Bad Behavior, Crazy Requests, Home Improvement, Wild & Unruly

    (I work at a small landscaping company that does tree replacements for trees removed during construction on sewer lines. These replacements are monitored by the county. My boss (one of the company owners) is replacing a tree at a wealthy man’s house.)

    Boss: *to homeowner* “Hello, sir. We are with [Landscape Company]. We are here to replace your [tree].”

    Homeowner: “About time you guys got here. I’ve been waiting for my replacement tree for months!”

    Boss: “Sorry about the wait, sir. We have your tree ready to plant.” *gestures to the tree*

    Homeowner: “I don’t want that piece of s***! I want a cherry like my neighbor got!”

    Boss: “I’m sorry, sir, this is the species of tree that was removed from your yard according to my planting permit. Your neighbor received a cherry because that’s what was removed from her yard.”

    Homeowner: “I don’t give a s*** what kind of tree was in my yard or hers before! If you plant that tree I will rip it out of the ground myself!

    Boss: “Then you don’t want us to replace the tree?”

    Homeowner: “That’s what I just said, you idiot! You really don’t need to be smart to be a landscaper, do you?”

    Boss: “I’m sorry you feel that way, sir. We will do everything we can to fix the problem. If you could just sign this document saying you rejected a replacement tree we will get everything sorted out for you.”

    (The homeowner signs the paper then goes back in his house. My boss tells me to load the tree back in the truck.)

    Me: “So, do we have to get him that cherry?”

    Boss: “H***, no! He rejected the tree on our contract and confirmed he would rather not have a tree. We aren’t obligated to give him s*** now! If he had been a bit nicer I would have pulled some strings and gotten him that cherry but forget that!”

    (My boss called our contact at the county office and explained that the homeowner had declined the replacement tree and signed the rejection papers. Apparently a month later the homeowner called to ask where his tree was and received the news that he rejected his replacement and would no longer be getting a new tree.)

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