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    Category: Holidays

    Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

    Working Hard: $100; Holiday Spirit: Priceless

    | ON, Canada | At The Checkout, Awesome Customers, Holidays, Theme Of The Month, Top

    (I am working in the jewelry department of a big retailer. It is December 23, and my coworker has called in sick, so I am working an 8-hour shift by myself. About 5 hours in, I am ridiculously busy and have yet to take a break. Customers are lined up and getting irate.)

    Customer #1: “Oh, this is lovely. Do you think my son will like it? He’s about your age.”

    Me: “I definitely like it. And since it’s the holiday season, I can print out a gift receipt. He has until January 15 to exchange it if he doesn’t like it.”

    Customer #1: “Lovely. I’ll take this, please.”

    (I ring her up as quickly as I can, by this point I’m starving, thirsty and really have to use the bathroom. Unfortunately the line is not letting up and customers are starting to yell at me. I call upstairs and request some help from anyone. 10 or 15 minutes go by and no one shows up. By this point I’m desperate.)

    Customer #1: “About time! Hurry up and get me that pair of earrings for my wife!”

    Me: “No problem, sir. I’m so sorry for the wait, my coworker called in sick and it’s just me today. Now just so you know the earrings are non refundable for hygienic reasons.”

    Customer #1: “Fine, fine, just hurry up.”

    Customer #2: “Hey! Hurry up!”

    Me: “I’ll be right there, sir. Just a moment!”

    (I call up again for some help and again no one comes. I’m in serious pain by this point and feel very light headed. I help a few more customers when this little old lady asks for help.)

    Little old lady: “Hello, dear. It’s quite busy in here today, isn’t it?”

    Me: “Yes, it is! But, then again, that’s the holidays for you!”

    (I help this customer, who is quite pleasant and doesn’t seem to mind when customers yell across the counter at me. She even lets me go cash out the simple ones while continuing to help her. This alleviates the line quite a bit. I finish helping this customer and just as she’s about to leave a man comes to my counter visibly upset and slams his fist down on the glass counter angrily.)

    Customer #1: “YOU! HELP ME NOW!”

    (I am shaken by him slamming his hand on the desk.)

    Little old lady: “Hey! Leave her alone. She’s all by herself and trying her best! Have some holiday spirit!”

    Customer #1: “Well, I’ve been waiting a while and she’s not trying hard enough! She’s wasting time talking to people instead of helping them!”

    Me: *tearing up* “I’m really sorry, sir. I’m trying my best but I’m all alone today and I’ve yet to have a break. I keep calling for help but no one comes,.I’ll be happy to help you now though.”

    Little old lady: “I’ll be right back, dear.”

    Me: *confused* “Okay, ma’am.”

    (I help the angry customer, and he leaves a little less angry than when he got in. I’ve moved on to other customers and have forgotten about the sweet old lady. Suddenly, she comes back with the store manager!)

    Little old lady: *to the store manager* “There! Look at her! Look how hard she’s working all by herself! She’s called for help but no one shows up! Now, I think you should take over while this young lady gets a break for all her hard work!”

    Manager: “Yes ma’am, of course. I had no idea this was happening.” *to me* “Go take an hour to have your lunch. By the time you come back, I’ll have two other people with you.”

    Me: *starts to cry out of relief* “I can’t. I’m the only one who knows where everything is. And you have other things to do.”

    Little old lady: “Sweetheart, don’t worry. Go take your break!”

    Manager: “Go, I’ll be fine. We can manage an hour without you.”

    Me: “Okay.”

    Little old lady: *gives me a big hug as I’m leaving* “You have a good rest of your shift!”

    Me: “Thank you!”

    (I have my hour and come back feeling much better. The store manager is still there with two other workers, one from electronics and another from the general cash.)

    Manager: “Ah, you’re back! How was your break?”

    Me: “Great!”

    Manager: “Come to my office at the end of your shift.”

    Me: “Okay.”

    (At the end of my shift, I go up to his office and he tells me what I great job I did today. He says he was sorry that I had to go through what I did but he rewards me with a 100$ store gift card. The little old lady came back a few weeks later to give me a thank you card for the great job I did that day. Goes to show that not all holiday shoppers are mean during the holiday season!)

    Black & Blue Friday

    | Natchitoches, LA, USA | Holidays, Theme Of The Month, Wild & Unruly

    (I normally avoid Black Friday sales because of the madness that ensues. However, a few years ago, a retailer put a sewing machine on sale and I desperately wanted a new one so I went with my aunt and cousins. Not wanting to be in the way, I put my machine in my cart and moved so that I was well out of the way while my relatives shopped.)

    Woman: *rams the back of my legs with her heavily-ladened cart* “Watch it!”

    Me: “Excuse you! There was plenty of room for you to get by! Why the h*** did you do that?”

    Woman: “I didn’t see you there! You shouldn’t hide like that!”

    Me: “I was right in front of you! How could you miss me?”

    Woman: “Well, you’re just so short that I didn’t see you!”

    Me: “Really? That’s the best excuse you’ve got? Lady, there’s NOTHING blocking your view of me and I’ve got BRIGHT RED HAIR! I’m also wearing a WHITE shirt that has a HUGE Mickey Mouse printed on it! So, how in the world did you NOT see me?”

    Woman: *meekly* “I’m so sorry.” *runs off*

    Monster Having A Ball

    | CO, USA | Holidays

    (I’m working as a sign waver for a popular Halloween-themed seasonal retail chain. Because of the theme, I’m dressed in costume. I’m approached by a pair of teenage girls, but because I’m a little guy, I’m shorter than they are.)

    Girl #1: “Hey! What are you supposed to be?”"

    Me: “I’m a pumpkin ghoul.”

    Girl #2: “Would you be mad if I pushed you over?”

    Me: *taken aback* “I believe I would. Though, because I was summoned unwillingly into this world to advertise for [Halloween chain], I am still a monster.”

    Girl #1: “Okay, that’s creepy.”

    (The two then run away as quickly as they could after exchanging uneasy looks.)

    Me: *calling after them* “Have a happy Halloween!”

    All Judgments Are Final

    | Los Angeles, CA, USA | Bizarre, Holidays

    (It’s after Halloween, so we’re having a clearance sale on Halloween decorations. A customer outside walks by the storefront window, sees the decorations, and stomps right through the entrance to me.)

    Customer: “YOU! Can you explain this?” *points back to the decorations*

    Me: “The Halloween decorations?”

    Customer: “Don’t act dumb! Why are they still here!?”

    Me: “Well, Halloween was just last week, so we still have some decorations left over. They’re on sale for 50% off.”

    Customer: “How DARE you sell those devil items in the store!!”

    (Note: these “devil” items were plastic bags of fake spider webs, smiling cutesy ghosts ornaments, Halloween window stickers and bat-shaped confetti.)

    Me: “Um, ma’am? No offense, but we always sell those during Halloween.”

    Customer: “I KNOW. I just want to know why on earth you would try to sell those AFTER Halloween!”

    Me: “Well, since they’re still in stock we’re having a clearance sale and are trying to get rid of—”

    Customer: “Do you worship the devil?”

    Me: “What?”

    Customer: “Only a devil worshiper would do such a thing! Your establishment is based on Satanism! You’re going to burn!”

    Me: “Ma’am, I don’t appreciate—”

    Customer: “Everything you touch is d***ed!”

    (Fed up and frustrated with her offensiveness, I talk back.)

    Me: “Well, ma’am, I guess that means you’re d***ed too, since you’ve deliberately walked onto tainted soil.” *points down to where she’s standing*

    (The customer’s eyes bulge out as she looks at her feet and then back at me. Then, without warning, she frantically SPRINTS OUT OF THE STORE, pushing my manager out of the way and almost knocking him down.)

    Manager: “What the f*** was that about?!”

    Whoever Said Easter Isn’t Egg-citing Is Hopping Mad

    | NY, USA | At The Checkout, Awesome Customers, Bizarre, Food & Drink, Holidays, Top

    (This happens around Easter. A man in an Easter Bunny suit comes riding a unicycle into the parking lot and enters the shop.)

    Me: “Hey there, Easter Bunny!”

    Easter Bunny: “Donuts? Sick! I’ll have three strawberry, three cherry, and three blueberry, glazed, and with frosting and sprinkles!”

    Me: *hands him the bag* “Anything else?”

    Easter Bunny: “Nah! Donuts! Sick!”

    (The Easter Bunny suddenly SLAMS his head on the counter, which would have been quite painful if not for the headpiece on his costume. An egg rolls out seemingly from nowhere and onto the counter. He walks out without another word, hops onto his unicycle and rides off. The egg contained exact change—plus a labeled five dollar tip!)


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