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    Category: Holidays

    Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

    Get Into The Antichrist-mas Spirit

    | Ocean Springs, MS, USA | Holidays, Theme Of The Month

    (There is soft Christmas music playing overhead.)

    Customer: “Can you change this to Christmas music? Put it on [FM radio station].”

    Me: “Christmas music is currently playing and this is satellite radio.”

    Customer: “No, this is about Santa. SANTA equals SATAN! So change it to [FM radio station], now!”

    Me: “Sir, once again, it’s satellite radio. I can’t change it to a local station.”

    Customer: “So I have to sit here and listen to this?!”

    Me: “No, you may leave.”

    Won’t Yield To Their Tub-thumping

    | Mansfield, MA, USA | Holidays, Theme Of The Month

    (I am working at a small chain toy store, the kind where very little is electronic. We do have birthday parties, where parents can come in and buy toys and put them in a tub, which we’d wrap for the party. This happens around Christmas. I’ve just rung up this woman’s purchases, something around $200.)

    Me: “Okay, that’ll be [price].”

    Woman: “Fine, but can you hold these for me for a few days?”

    (This is not something we could do. An hour, maybe, but definitely not a few days. I tell her that.)

    Woman: “But those tubs up there, you could just put it in one of those.”

    Me: “I’m sorry, ma’am, but those are just for birthday parties that are being hosted here.”

    Woman: “Well, I came here to do some shopping for my kids, and they’re here, so I can’t take them home now.”

    Me: “I’m sorry, ma’am, there really isn’t anything I can do. Store policy won’t let me keep them here.”

    Woman: “I’m spending my money here, and you won’t even help me with my kids’ Christmas presents?”

    Me: “I’m happy to help you find anything, order anything, and wrap anything, but I can’t break store policy.”

    Woman: *now grabbing her kids, who were quietly playing with some of the open toys that are available* “You just lost a customer! I will never come back to this f****** store!”

    Tazed And Confused

    | Melbourne, FL, USA | Holidays, Theme Of The Month

    (I am a new worker at a big convenience store. It’s near Christmas, a few weeks after Halloween. A mother and her daughter, looking about 10 or 11, walk in and pause near my aisle.)

    Daughter: “Hey, Mom I have a cramp! Did you know that your whole BODY does a cramp if you’re tazed?”

    Woman: “Do you wanna know how to avoid that?”

    Daughter: “Don’t go to Black Friday?”

    Woman: “No, silly, I meant the cramps.”

    Daughter: “Oh.”

    (That made my day, and I am now afraid to work on Black Friday!)

    Asking Until You’re Winter Blue In The Face

    | Green Bay, WI, USA | Holidays, Theme Of The Month

    (It’s a cold, snowy day in December. I’m in a store looking through the remnant bin looking for some fabric for Christmas gifts I’m making. A customer comes up to me.)

    Customer: “Where can I find [item]?”

    Me: “Sorry, but I don’t know.” *I go back to looking through the bin*

    Customer: “Aren’t you going to help me?”

    Me: “Sorry, I don’t know where it is. Why don’t you ask one of the people who work here? They’re wearing red smocks.”

    Customer: “Don’t YOU work here?”

    Me: *looking at my blue winter coat* “Um, no…”

    Customer: “You are so rude!” *stalks off*

    Being Mis-LED

    | Indianapolis, IN, USA | Holidays, Theme Of The Month

    Customer: *to small child* “No, honey, get away from those. They have lead in them.”

    Me: “Ma’am. They are Christmas lights. They are LED Christmas lights.”

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