July Theme Of The Month: Great Timing!

Category: Holidays

Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

In The Firing Line

| England, UK | Holidays, Theme Of The Month

(I work in a small supermarket in my small town. It’s near Christmas and we are fully staffed. I’m on my break after four hours of constant checkout work. I am in the queue with some food with a very impatient customer who is a frequent annoyance in our store. I already handed my notice of leaving in and am starting a new job after Christmas.)

Customer: *looks at me* “I’ve been waiting for 20 minutes!” *it has actually been more like four minutes*

Me: “Yeah, it’s very busy this time of year. Everybody does last minute shopping. I’m only going to have five minutes to each my lunch.” *attempt at defusing with a laugh*

Customer: “Why are you not working? Can you not jump on a till?”

Me: “Sorry, I am on my break. I’ve been here since six am.”

Customer: “I thought you people were meant to help customers whenever they need? The poster says so.”

Me: “I am sorry, but all the tills are being used.” *gestures to all tills* “And the poster says ‘ask a member of staff and we will try to help you.'”

Customer: “I know you have a spare till in the back that you only use for staff. Can you not bring it out? *giving the b***iest look I’ve ever seen*

Me: *with a sarcastic shocked look* “How do you know about our secret till?! I am only used as a decoy here in the customer queue so nobody can catch on to our super secret discount staff till in the back because I love to wait in a queue instead of eating my lunch!”

(The customer then scoffs and gets served and turns around to me.)

Customer: “I would wish you a Merry Christmas but you’re obviously not as educated as me to comprehend such words.”

Me: “And a very Merry Christmas to you too, Mrs [Customer]. I can’t wait to serve you and your excessive amount of booze on Monday, Wednesday, and Friday mornings whilst everyone judges you in the queue!” *smiles*

Can’t See The Closing Time For The Christmas Trees

| Lake Havasu City, AZ, USA | Holidays, Theme Of The Month

(It’s December first, and exactly at closing time, a couple wanders in:)

Male Customer: *after hearing the closing announcement on the loudspeaker* “You’re closed?”

Me: “Yes, sir.”

Female Customer: “You CAN’T be closed! We NEED a live Christmas tree!”

Me: “I’m sorry, ma’am. There’s no one in the garden department who can operate the chainsaw, but we open at six am and—”

Female Customer: “This is g****** stupid! It’s f****** Christmas time! Do your f****** job and find someone to help us, right now!”

(I went to find my manager and to clock out. I don’t know if they got their Christmas tree but I know who made Santa’s naughty list this year!)

Good Nature Has Bowed Out

| TX, USA | Holidays, Theme Of The Month

(I have a seasonal job over the Christmas holidays at a store that sells decorations. The store normally has pretty cheap items for sale but at the time there was a promotion where all Christmas items were half off. However there was a policy where if an item was missing parts or damaged it couldn’t be discounted at the till, it had to have a special sticker put on it by a floor worker. A woman comes up to my till with just a set of what’s supposed to be 2 bows but only has one.)

Customer: “Hey I really like this set of bows but it’s only got one even though it’s supposed to be a set of two. Can I get a discount?”

Me: “No, sorry. It has to be marked down as damaged while on the floor. But with the Christmas discount it’s only $2.”

Customer: “But there’s only one! It should be discounted even further.”

Me: “Well, is there another set of those? That way you can get two bows like you’re supposed to.”

Customer: “No, this was the only one I saw. Why can’t you just discount it?”

Me: “I’m sorry, ma’am, but I don’t have that ability.”

Customer: *scoffs* “This is absolutely ridiculous. Fine, I’ll just leave it.”

(She handed me the rest of her items and I rang them up. After I finished bagging them up and handed them to her, she grabbed the bow and hurried out before I could stop her. I told my manager about it but she was already long gone. The kicker? The next day I saw several of the exact same set of bows that were a complete set!)

Have A Merry Capitalist Christmas

| AB, Canada | Holidays, Theme Of The Month

(I work in a small town where 99% of the population is Christian. A customer phones the store to place an order for buns for Christmas.)

Me: “When would you like to pick up your order, ma’am?”

Customer: “Are you open Christmas Day?”

Me: “No, ma’am, we’re closed.”

Customer: *obviously upset* “Well then, I guess I’ll just have to get them the day before. You’re open until 11, right?”

Me: “No, ma’am. I’m sorry, but we close at six for Christmas.”

Customer: “That’s ridiculous. Don’t you want to make money?”

Christmas In A Bun-dance

| AB, Canada | Holidays, Theme Of The Month

(A customer is in the store on Christmas Eve about 10 minutes before we close. Everything has been pretty picked over by this point.)

Customer: “Where are all your buns?”

Me: “I’m sorry but we sold out today.”

Customer: “But it’s Christmas! Why didn’t you make more buns?”

Me: “We did, but it’s hard to tell how many buns we will need, especially for the holiday.”

Customer: “Great, now my Christmas is ruined.”

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