Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?
(I worked in a local retail store while in high school and college. A week before Halloween, I notice a regular customer riding in one of our electric carts, staring at the Halloween costumes and props. She is there for some time. I decide to ask if she needs help.)
Customer: “St. Michael the Archangel defend us in battle—”
(As a Catholic, I recognize she is praying.)
Me: “Ma’am, can I help you?”
Customer: “Only if you can replace all this evil with Christmas stuff.”
Me: “Thanksgiving and Christmas are just around the corner. One more week!”
(The customer then goes into a rant about what Halloween means to Wiccans and pagans. Then she gives a thorough lesson in Tartarus and other mythologies. She invites me to help her host a Bible study for her good Christian neighbors, which is her alternative to dressing up and ‘worshipping demons.’ By this time, my manager thinks I’m just goofing around and is coming towards me to say something. The customer stands up, grabs my arm and raises it into the air while using her other arm to throw costumes, props, and wigs out into the aisle. My manager seems to understand what is happening. After getting her to stop protesting, he turns to me.)
Manager: “Thank you for not telling her about the origins of gift giving on Christmas.”
(I am visiting my grandparents for the holidays. It’s the day after Christmas. My family all go to the movies. Because I am the only kid, I go to go see Tangled. My parents and grandparents go to see an R-rated movie. Even though I am sixteen at the time, I love Disney. I am sitting in the middle row waiting for the movie to start, when an older customer and her grandchildren come in.)
Customer: *snorts* “You should be ashamed of yourself! Someone your age seeing a Disney movie by yourself!”
Me: “You are never too old to see a Disney movie. Besides, it’s not any of your business what I watch.”
(The customer stomps off, taking her grandkids to the front row. I roll my eyes. Then another customer walks up to me.)
Other Customer: “She was rude, huh? Just so you know, I am 38 years old and I love Disney. I came here by myself because my sons would not come with me. Do you mind if I sit by you?”
Me: “Of course!”
(The other customer and I talk about all our favorite Disney movies. We both very much enjoyed the movie, even if the grandmother was turning around to glare at us during the whole movie!)
Weekly Roundup: 5 Festive Stories of Unseasonable Customers! In this week’s roundup, we celebrate the start of the holiday season with five Christmas and Holiday-themed bad customer stories!
- The Karate Kid: Christmas Special (3,515 thumbs up)
- Waxing Lyrical About Christmas Kindness (2,743 thumbs up)
- Santa Vs Jason (1,266 thumbs up)
- Little White Lies On Little White Christmases (3,715 thumbs up)
- Hard-To-Please-Her Scrooge (1,736 thumbs up)
PS #1: check out our Extras section, with pictures, videos, and news!
PS #2: Read more roundups here!
(I am in line waiting to be checked out for some items. The customer ahead of me has paid for his merchandise. As he takes his change he strikes up a conversation between himself and the young female clerk.)
Customer: “I was wondering, are you going to be open on Thanksgiving? I know some stores are starting to do that.”
Clerk: *sighs* “Yes, sir. We’re open until 8 pm.”
Customer: “Well, that’s certainly some bull-s*** right there!”
Clerk: *laughing* “I’m not allowed to comment, sir.”
Customer: “Well, I am. Please tell your boss you got some resoundingly negative feedback from a customer over that. And, while you’re at it, tell him the same customer gave you a resoundingly POSITIVE feedback on your service. You’re a very nice young lady. I hope you prosper in life.”
(The customer then walks out, leaving the clerk and I to look at each other in mutual confusion.)
Clerk: “Well, that apparently just happened.”
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Holidays, Christmas, & New Year!
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PS: Congratulations to a lucky reader for winning November’s Themed Story Giveaway, which featured stories about Bizarre Behavior. The winning submission: Giving Her A Little Flight (1,322 thumbs up).
PS #2: winners will be announced the first Wednesday of every month. Next free t-shirt gift certificate: Wednesday, January 1!