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    Category: Holidays

    Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

    Doesn’t Understand The ‘A Time For Giving’ Part

    | TX, USA | At The Checkout, Family & Kids, Holidays, Theme Of The Month, Top

    (I work at a toy store. During the Christmas season, we take donations to ‘Toys for Tots,’ a program that helps kids in need get toys they otherwise couldn’t afford. A boy who has just turned 10 comes in with birthday money and buys some Pokémon toys. This happens at the end.)

    Me: “Okay, hon. Your total is [total]. Would you like to donate to ‘Toys for Tots’ today?”

    Boy: “Yes. I want to donate.”

    (I assume he wants to donate a dollar or so, as most people do.)

    Me: “Okay. How much would you like to donate?”

    Boy: “$50.”

    Me: “Are you sure? That’s a pretty big donation!”

    Boy: *nods*

    Me: “Okay. Thank you so much!”

    (At this point a customer behind me speaks up.)

    Customer: “He can’t give you that much! You’re just keeping it for yourself anyway. And besides, those people are just lazy! If they actually worked instead of mooching off the government then maybe their parents could get them s***!”

    (My jaw drops. I am about to tell the customer off, when the boy steps in.)

    Boy: “Don’t talk like that! Besides, I saved up this money for my birthday, and I can pick how I want to spend it! And they aren’t lazy. Sometimes people just need help. I hope if you needed help, someone would help you. Because that’s what God says to do!”

    (The customer shut up after that. I was really proud of that little boy. He did donate the $50, an amount most adults won’t even pay!)

    Smelling A Sale

    | Mobile, AL, USA | At The Checkout, Holidays, Theme Of The Month

    (I work at a mall perfume counter. It’s close to Christmas. Many people are running around like crazy. It’s my first Christmas at this job. I’m very nervous about approaching people who look like they’re in a hurry. Two of my coworkers have already been yelled at by some hurrying customers. I see a customer, sort of casually strolling through, and decide to try her.)

    Me: “Excuse me, ma’am. Would you like a sample of this cologne?”

    (The customer gives me a blank look.)

    Customer: “What for?”

    Me: “For… well, just to smell.”

    Customer: “But I’m not a man.”

    Me: “Well, no. But maybe you’re looking for a last minute gift for some man in your life?”

    Customer: “There is no man in my life! They’re all dead!”

    (I am horrified and speechless. The customer bursts into giggles.)

    Customer: “Sorry. You all just look so nervous and bored over here. I thought I’d have a bit of fun! That’s [Perfume Name], right? I’ll have four.”

    Thank God Christmas Comes But Once A Year

    | MI, USA | Crazy Requests, Holidays, Religion, Theme Of The Month

    (Due to poor customer service by a coworker, my manager is helping a customer with Christmas items. He gives her expensive live trees for $10 each and some free Christmas lights to make up for my coworker. He apologizes and thanks the customer before leaving to deal with another issue. This is what I hear when the customer goes to the services desk to pay and complain to the desk clerk.)

    Customer: “I am never shopping here again! That was horrible service.”

    Clerk: “I am so sorry about the mix up with [Coworker]. That usually doesn’t happen. [Manager] took care of you though? Right?”

    Customer: “I don’t care about what happened with [Coworker]! [Manager] was so rude! It was TERRIBLE and offensive!”

    Clerk: *shocked* “What happened with [Manager]?”

    Customer: “He didn’t wish me a Merry Christmas! He ruined my Christmas shopping trip by being a heathen! I’m going to complain to his boss!”

    (Yes, she did complain to our store manager and wrote a scathing review on our company’s ‘comment about us’ service! Thankfully, our awesome manager was not reprimanded, but was quite disappointed with the old proverb that you can’t please everyone!)

    Starting A New Year Revolution

    , | OH, USA | Awesome Customers, Food & Drink, Holidays, Theme Of The Month

    (It is New Year’s Day. The restaurant that I work in closes its dining room at 10 pm because of this. The manager has informed me that she’ll close it sooner if no one arrives. At 8:30 pm, a customer comes into the store, orders, then takes a seat. I go to clean a nearby table, since it is quiet.)

    Customer: “Ma’am, what time do you close?”

    Me: “We’re closing at 10 tonight. Maybe a bit sooner if it’s quiet enough.”

    (The customer gets a shocked look on her face. She starts packing up.)

    Me: “Ma’am, what’s wrong?”

    Customer: “I don’t want to hold you up! You have to go celebrate the New Year with your family!”

    (I convince her to relax and stay, since it is over an hour until we would close. However, since then, the customer comes at nights through the drive-thru, not wanting to hold up the dining room!)

    We Wish You A Merry Saturnalia

    | Cleveland, OH, USA | History, Holidays, Religion, Theme Of The Month

    (I worked in a local retail store while in high school and college. A week before Halloween, I notice a regular customer riding in one of our electric carts, staring at the Halloween costumes and props. She is there for some time. I decide to ask if she needs help.)

    Customer: “St. Michael the Archangel defend us in battle—”

    (As a Catholic, I recognize she is praying.)

    Me: “Ma’am, can I help you?”

    Customer: “Only if you can replace all this evil with Christmas stuff.”

    Me: “Thanksgiving and Christmas are just around the corner. One more week!”

    (The customer then goes into a rant about what Halloween means to Wiccans and pagans. Then she gives a thorough lesson in Tartarus and other mythologies. She invites me to help her host a Bible study for her good Christian neighbors, which is her alternative to dressing up and ‘worshipping demons.’ By this time, my manager thinks I’m just goofing around and is coming towards me to say something. The customer stands up, grabs my arm and raises it into the air while using her other arm to throw costumes, props, and wigs out into the aisle. My manager seems to understand what is happening. After getting her to stop protesting, he turns to me.)

    Manager: “Thank you for not telling her about the origins of gift giving on Christmas.”


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