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  • Had It Up To Their Neck With Bad Customers
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    Category: Health & Body

    Stupid customers in stories are bad enough. However, dealing with a customer’s health issues may be hazardous to your own health! Please consult your doctor before continuing.

    Free Of Gluten, Free Of Thought, Part 3

    | Cleveland, OH, USA | Extra Stupid, Food & Drink, Health & Body

    (Most of the products in our bakery are dusted with flour. I am running the register when a customer walks up with a dusted loaf of bread.)

    Customer: “I wanted to ask: what is this white powder on the bread?”

    Me: “It’s just flour, ma’am.”

    Customer: “Oh, then I can’t buy this then.”

    Me: “Why not?”

    Customer: “I’m buying this for my daughter, and she can’t eat gluten. Don’t you know? Flour has gluten in it.”

    Related:
    Free Of Gluten, Free Of Thought, Part 2
    Free Of Gluten, Free Of Thought

    Cause For Pregnant Pause, Part 6

    | MO, USA | Bad Behavior, Health & Body, Religion

    (I’m not a thin woman, but never considered myself to be HUGE. I have polycystic ovary syndrome (PCOS) and it makes it very hard to get my weight to go down, so I’m kind of touchy about it.)

    Customer #1: “Aw, when are you due?”

    Me: “I’m sorry. Were you just talking to me?”

    Customer #1: “Yes, when is your baby due?”

    Me: *quietly, so as not to embarrass either of us any further* “I’m not pregnant, miss; I’m just a little large.”

    Customer #1: *quite loudly* “What! That’s not a little large. You’re huge! You look like you could pop at any second!”

    Me: “Um, well, I’m sorry, but I’m not pregnant, and I’d appreciate it if you’d keep your comments to yourself.”

    Customer #1: “It is my duty by God to inform you that you are living an unhealthy lifestyle and gluttony will lead you straight to Hell. What do you weigh? 500lbs!?”

    Me: *now on the verge of tears, as EVERY customer is looking at us* “Ma’am, please keep your voice down. First off, no, I weigh 220lbs. I lead a very active lifestyle. I have a disease that makes it hard for me to lose weight. Please, you’re embarrassing me.”

    (Another customer, who has witnessed the conversation, approaches.)

    Customer #2: “Miss, you need to stop. I can clearly see your upsetting her.”

    Customer #1: “NO! She must learn the dangers of her ways. It’s not too late for her to repent and change. You get down on your knees right now and beg God for forgiveness and you’ll be saved.”

    (At this, she actually pulls a bible from her bag and starts waving it at me.)

    Me: “Ma’am, please just buy your items. You’re upsetting me. Please.”

    Customer #2: “Ma’am, I’m going to call the police if you do not stop this.”

    (I am now crying as the customer is reading furiously from one random passage of the bible almost screaming. She notices I have a bowl of candy on the table next to the register. She picks it up and flings it.)

    Customer #1: “You see! It’s these that cause that! Gluttony! You’ll burn if you don’t repent!”

    Me: “Those are for children! I don’t even like suckers!”

    Customer #2: *tries to take her by the arm and lead her from the store she smacks him in the head with her bible*

    Manager: *comes running from in the back* “What in the world is going on here!?”

    Customer #1: “You allow sinful, gluttonous employees here! She must repent or she’ll burn in Hell! It is my duty to make her see the evil of her ways!”

    (The customer now goes to the door and opens it and starts screaming this outside at everyone who walks by.)

    Manager: “Ma’am, I’ve called the police. You need to leave right now. You’ve upset my employee and injured a customer.”

    Customer #1: “He’s assisting the devil! He’ll burn with the harlot! You’ll all burn!”

    (She rants like this for 10 more minutes before the police arrive and arrest her. The man she hit with the bible had to have dental work done on his front teeth. She was charged with disturbing the peace, harassment, resisting arrest, and assault. She was sentenced to 90 days in jail and a $2,000 fine. My boss gave me a week off with pay.)

    Related:
    Cause For Pregnant Pause, Part 5
    Cause For Pregnant Pause, Part 4
    Cause For Pregnant Pause, Part 3
    Cause For Pregnant Pause, Part 2
    Cause For Pregnant Pause

    Shouting Out Hot Gas

    | North Rhine Westphalia, Germany | Crazy Requests, Health & Body, Home Improvement

    (Our call centre deals with emergency calls from people who smell gas in their homes.)

    Me: “This is [Company]. My name is [My Name]. What seems to be the problem?”

    Caller: “Uhm, yes. I just wanted you to know that it smells strange in my basement. I think it may be gas.”

    Me: “Okay. Please give me your address, open all windows, and avoid plugging or unplugging any electronic devices. Our on-call service will be with you within 30 minutes.”

    Caller: *gives address* “… Wait, did you said that you will be here in half an hour?”

    Me: “Yes, as requested by law.”

    Caller: “Wait, no! I can’t stay at home. You need to come later! Can’t I make an appointment?”

    Me: “This is an emergency line. Once you reported the incident, we have to act. You can’t leave your house now.”

    Caller: “But my son needs to see his music teacher! He’s going to be the next Mozart. You’ll see!”

    Me: “Still, you are not allowed to leave. In case you won’t be there, we have to cut your gas line due to secur—”

    Caller: “NO! You won’t come NOW! This is your customer’s service?! I will tell all my friends and no one will ever call you again!”

    (After that she hung up. Fortunately, the mechanic met her at the door and could check her installation. It was leaky. She still refused to stay, so we shut her down. She wasn’t pleased.)

    Combo Number Four(skin)

    , | Des Moines, IA, USA | Food & Drink, Funny Names, Health & Body, Rude & Risque

    (I’m working the drive-thru at about nine pm. A car comes up and a teenager gives his order of a burger.)

    Me: “And what size do you want for that?”

    Customer: “Uh… circumcise me!”

    Me: “You mean supersize?”

    Customer: “Yeah! Circumcise me.”

    (He drives to the first window, paying. I stick an extra plastic knife in his bag. When he drives to my window, I hand him his food.)

    Me: “Sir, I included one of our plastic knives. Unfortunately, we can’t perform your request here.”

    Customer: “What?”

    (The girl in the passenger seat, presumably his girlfriend, leans over and whispers in his ear.)

    Customer: *eyes widen and looks at me horrified*

    Me: “You did ask.”

    Customer: *steps on the gas and speeds out of the drive-thru*

    You Can Hear The Irony From Here

    | Auckland, New Zealand | Bizarre, Health & Body

    (I work in the call centre for an insurance company. The caller I am speaking to is an elderly gentleman who has called to make sure his new hearing aids are covered under his policy.)

    Me: “Yes, hearing aids are fully covered under your contents policy. And the good news is that if you have to make a claim, you won’t have to pay an excess.”

    Caller: “What was that, dear?”

    Me: “If you need to make a claim for your hearing aids you won’t have to pay any excess.”

    Caller: “No, I still didn’t get that.”

    Me: *nearly shouting* “IF YOU NEED TO CLAIM FOR YOUR HEARING AIDS IT WON’T COST YOU ANYTHING! WE’LL REPLACE THEM FOR FREE!”

    Caller: *cheerfully* “You must be thinking; ‘why hasn’t he got the f****** things in?’”


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