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    Category: Geography

    You may call them “lost”, but we prefer the name “geographically disadvantaged.”

    The Lonely Star State

    | Spartanburg, SC, USA | Geography

    (I’m in the middle of explaining insurance coverages to a customer when I get to her roadside service information.)

    Me: “…and you also have on here a 24/7 nationwide roadside service that will take care of your towing and any locksmith charges.”

    Customer: “What is that?”

    Me: “What part, ma’am?”

    Customer: “24/7?”

    Me: “Oh, that means 24 hours a day, 7 days a week.”

    Customer: “Oh, and what does nationwide mean?”

    Me: “That means all over the US, in any state.”

    Customer: “Does that include Texas?”

    Me: “Yes, Texas is part of the United States.”

    Canada, America’s Hat, Part 6

    | Michigan, USA | Canada, Geography

    (Our company is part of a global organization that holds weekend teaching conferences across North America.)

    Caller: “Do you ever have programs in Canada, or just in the States?”

    Me: “Our territory covers North America. We have programs in the US, Canada, and Bermuda.”

    Caller: “Canada isn’t part of North America.”

    Me: “Yes it is. Canada is part of North America.”

    Caller: “Typical American attitude! Canada is its OWN country!”

    The Great District of Confusion

    , | Bakersfield, CA | Geography, School

    (I am a student working in the on campus bookstore. A customer comes in and approaches me.)

    Me: “Hi, can I help you?”

    Customer: “Yes, I need a map of Washington.”

    Me: “Washington state or Washington, D.C.?”

    Customer: “What do you mean?”

    Me: “Do you need a map for Washington state or Washington, D.C.?”

    Customer: *confused* “What’s the difference, and what do you mean by D.C.?”

    Me: “Well, one is a state above Oregon on the West coast, and the other—Washington, D.C.—is an area on the east coast. ‘D.C.’ stands for District of Columbia.”

    Customer: “No, not in Colombia! In America!”

    Me: “Ma’am, Washington, D.C. is in America. That is what it is called.”

    Customer: “I don’t think you know what you’re talking about. I just need a map of Washington for my political science class.”

    Me: “Ah, then I’ll get you a map of Washington, D.C.”

    Customer: “I think you’re wrong. I am going to tell my professor you guys are giving out maps of Colombia!” *walks away looking very annoyed*

    Related:
    Make Benefit Glorious Guestlogisticstan
    The Great State Of Confusion, Part 2
    The Great State Of Confusion
    The Great State Of Ignorance

    Zip Unless You Know Your Zip

    | St. Catharines, Ontario, Canada | Geography

    Customer: “I live in this area but I don’t know my postal code. What is the postal code for here? They will be similar…it’s just so I have an idea of what postal code is.”

    Me: “I don’t know off by heart. If you give me a minute, I could look it up.”

    Customer: “That’s ridiculous. How can you not know the postal code?! You WORK here!”

    Me: “Um, sir, you don’t know the postal code to your own address and you LIVE here.”

    Canada: America’s Hat, Part 5

    | Central Florida, USA | Geography

    (This is during the 2008 primaries. Our library has been set up as an early voting center. We have information sheets to help the voters make their choices.)

    Customer: “I just don’t know what I should do. These things are so confusing. Who did you vote for?”

    Me: “I didn’t vote.”

    Customer: “That’s what’s wrong with you young people today. No ethics.”

    Me: “You misunderstand. I didn’t vote because I can’t vote.”

    Customer: *shocked* “Oh MY GOD! You’re a FELON? Why would they let a FELON work here?”

    Me: “No, ma’am. No. I’m not a citizen.”

    Customer: “Oh. You’re just saying that aren’t you?”

    Me: “No, ma’am. I’m not a citizen. Would you like to see my green card?”

    Customer: “So, you’re from Canada?”

    Me: “No, I’m from Europe.”

    Customer: “That’s in Canada, isn’t it?”

    Related:
    Canada: America’s Hat, Part 4
    Canada: America’s Hat, Part 3
    Canada: America’s Hat, Part 2
    Canada: America’s Hat

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