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    Category: Geography

    You may call them “lost”, but we prefer the name “geographically disadvantaged.”

    Zip Unless You Know Your Zip

    | St. Catharines, Ontario, Canada | Geography

    Customer: “I live in this area but I don’t know my postal code. What is the postal code for here? They will be similar…it’s just so I have an idea of what postal code is.”

    Me: “I don’t know off by heart. If you give me a minute, I could look it up.”

    Customer: “That’s ridiculous. How can you not know the postal code?! You WORK here!”

    Me: “Um, sir, you don’t know the postal code to your own address and you LIVE here.”

    Canada: America’s Hat, Part 5

    | Central Florida, USA | Geography

    (This is during the 2008 primaries. Our library has been set up as an early voting center. We have information sheets to help the voters make their choices.)

    Customer: “I just don’t know what I should do. These things are so confusing. Who did you vote for?”

    Me: “I didn’t vote.”

    Customer: “That’s what’s wrong with you young people today. No ethics.”

    Me: “You misunderstand. I didn’t vote because I can’t vote.”

    Customer: *shocked* “Oh MY GOD! You’re a FELON? Why would they let a FELON work here?”

    Me: “No, ma’am. No. I’m not a citizen.”

    Customer: “Oh. You’re just saying that aren’t you?”

    Me: “No, ma’am. I’m not a citizen. Would you like to see my green card?”

    Customer: “So, you’re from Canada?”

    Me: “No, I’m from Europe.”

    Customer: “That’s in Canada, isn’t it?”

    Related:
    Canada: America’s Hat, Part 4
    Canada: America’s Hat, Part 3
    Canada: America’s Hat, Part 2
    Canada: America’s Hat

    The Great State Of Confusion, Part 3

    | Virginia, USA | Food & Drink, Geography

    Customer: “Excuse me, I have a question about your wild Alaskan Salmon. Why does it say it’s a product of the United States on it?”

    Me: “Yes, ma’am, it is.”

    Customer: “But if it’s a product of the US, then it’s not really Alaskan salmon, right?”

    Me: *speechless* “Um, the label’s correct, ma’am.”

    Customer: “So, then it’s not from Alaska?”

    Me: “Alaska is a part of the United States. The salmon is fresh from Alaska.”

    Customer: “Oh, okay…” *rolls eyes and leaves*

    Related:
    Make Benefit Glorious Guestlogisticstan
    The Great State Of Confusion, Part 2
    The Great State Of Confusion
    The Great State Of Ignorance

    Been In The Mountains This Whole Time

    | Windsor, CO, USA | Geography

    (I’m working the overnight shift and a man calls from Oklahoma to order some uniform shirts.)

    Me: “It will just take a few minutes for the computer to process your order. It doesn’t always go through, so I would appreciate you staying on the line until I get confirmation.”

    Customer: “I’m really glad you’re there to put this order in for me. I need those shirts as soon as possible, but I was worried it would be going to a machine by 10 PM.”

    Me: “Yes, there’s always someone in the office. It’s actually 11 PM here.”

    Customer: “Oh, so y’all are on the west coast?”

    Me: “No, we’re located in Colorado. I think it’s 10 PM on the west coast.”

    Customer: “What are you talking about? Colorado has the same time as we do here!”

    Me: “I believe that Oklahoma is in the Central time zone, sir. Colorado is on Mountain time, which is an hour behind Central.”

    Customer: “There’s no such thing as Mountain time!”

    Me: “Sir, having lived here all my life, I can assure you that there is. The Mountain time zone covers several states in the U.S.”

    Customer: “No! There’s Eastern time, Central time, and Pacific time!”

    Me: “Yes, there are all of those, but there’s also Mountain time. The United States covers four time zones. Between your state and Nevada is the Mountain time zone.”

    Customer: “You’re not fooling?

    Me: “Not fooling. There is definitely a Mountain time zone, and I live in it.”

    Customer: “Well, I never heard of Mountain time!”

    Me: “Right. Well, all I can tell you is that it’s been that way as long as I can remember, but I’m only 22. Your order is complete, sir. Have a nice night.”

    Local And Lost

    | Corpus Christi, TX, USA | Geography

    (A customer has just moved from Hawaii to Oregon not too long ago, and needs a number to a different department who had different business hours.)

    Me: “They are open 7 AM to 10 PM, your local time.”

    Customer: “Okay.” *pause* “Does that mean my local time in Hawaii or my local time in Oregon?”

    Me: “What state are you in?”

    Customer: “Oregon.”

    Me: “Okay, then that means your local time is Oregon time.”

    Customer: *pause* “But I used to live in Hawaii. Shouldn’t that be my local time?”

    Me: “Um, but you live in Oregon now, which makes that your local time. You’re not in Hawaii anymore.”

    Customer: *unconvinced* “Okay, bye.”

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