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  • Had It Up To Their Neck With Bad Customers
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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergy’s, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    Better Make It A Double

    | Ipswich, England, UK | Bad Behavior, Crazy Requests, Food & Drink, Themed Giveaway, Top, Underaged

    (I am working in a pub, and my sister, my identical twin, has come in to say hello during a busy period. She has queued, and I have served her an alcoholic drink. I am just handing it over when this conversation starts.)

    Customer: “You didn’t check the ID of this girl. She doesn’t look old enough to drink. I demand you check her ID!”

    Me: “I am sorry, sir, but I can assure you that she is old enough to drink.”

    Customer: “She is only about 12! She is nowhere old enough to drink. I will call the police if you do not check her ID!”

    Me: “Sir, she is old enough to drink. She is my sister, and I can assure you that she is 20 years old.”

    Customer: “If you won’t check her ID, I am going to call the police!”

    (The customer takes his phone out and makes a show of dialing. My sister looks embarrassed, but pays for her drink, shows me her driving license as she does look young, and takes a seat at the bar.)

    Me: “See? My sister is old enough to drink.”

    Customer: “No! You’re breaking the law!” *to everyone around us* “She’s breaking the law!”

    (Hearing the commotion, security comes.)

    Security: “What is the trouble, sir?”

    Customer: “That girl has served a drink to an underage customer! She used a fake ID; I saw her!”

    Security: “Sir, can’t you see the resemblance? The girl serving you is the identical twin of this customer. If she is old enough to serve you drinks, her twin is old enough to drink, too.”

    Customer: *muttering* “Well… she doesn’t look as old as she does!” *leaves*

    Attack Of The Killer Tomato Customers

    | South Tampa, FL, USA | Bad Behavior, Bigotry, Bizarre, Food & Drink, Themed Giveaway

    (I am cashiering on the first express lane with one of our new hires on the second express lane. I’m cashing out a customer when I hear an outburst from the new girl’s line.)

    Customer: “What are you doing?! Don’t touch my tomatoes! Leave them in the bag!”

    New Cashier: *turns around, looks at me* “Help me, please?”

    Me: *walks over* “Good afternoon, sir. How can I help you?”

    Customer: “I bought these tomatoes, and she is taking them out of the bag and ringing them up separately! I want them rung up together!”

    Me: “Well, sir, it looks like you bought 3 different tomato varieties.”

    Customer: “So?”

    Me: “Each variety is a different price per pound. To keep our inventory counts accurate, we have to weigh and ring these up separately.”

    Customer: “I don’t want you touching my tomatoes!”

    Me: “I’m sorry, sir, but it is store policy.”

    Customer: “I want to see a manager!”

    Me: “Sure.”

    (I flag down a supervisor, who is female.)

    Supervisor: “What can I do for you, sir?”

    Customer: “No! I want to talk to a manager!”

    Supervisor: “I assure you, I’m a manager.”

    Customer: “No! A man!”

    Supervisor: *sighs* “I’ll be right back.”

    (She returns with the store manager, who is male. He walks off with the now-livid customer.)

    New Cashier: “Did he really pitch a fit over tomatoes?”

    Me: “Yep. And I wouldn’t be surprised if he got them for free now.”

    New Cashier: “No way.”

    (15 minutes later, the supervisor returns.)

    Supervisor: “Well, [store manager] just gave our angry customer his tomatoes for free.”

    New Cashier: “What!?”

    Me: “I told you!”

    Getting Heated About A Lack Of Heated Food

    | PA, USA | Extra Stupid, Food & Drink

    (I work at a soft serve ice cream shop. The building has a window to serve people outside, as the inside is rather small. A woman literally drives up to the window.)

    Me: “Ma’am, this isn’t a drive through. Can you please park the car and order then?”

    Customer: “Do you have cheeseburgers?”

    Me: *confused* “Ma’am, this is an ice cream store. We don’t sell any hot foods.”

    Customer: “Do you have hot dogs?”

    Me: “Ma’am, I’m sorry, but we have no hot dogs, cheeseburgers, or anything hot. But I’m sure that the restaurant down the road has those?”

    Customer: “Can I have a large order of fries?”

    Me: “Ma’am we don’t have fries.”

    Customer: “Can I have a fish filet with ketchup?”

    Me: “Ma’am, please: we don’t have any fish, fries, chicken, cheeseburgers, hot dogs, pasta, or pizza.”

    Customer: *gives me a creepy stare*

    Me: “Ma’am?”

    (The customer yells incomprehensibly, stomps on the gas, and does a donut in the parking lot before speeding away.)

    She Would Like To Make An Out Of Order

    , | Atlanta, GA, USA | Bad Behavior, Food & Drink

    (We are always packed out during lunch. The drive-thru is slammed. A woman in a black SUV pulls out of the parking lot—as opposed to the line that everyone else is using—around the cones intended to keep cutters out, and is a good 9 feet away from the order box, very crooked. She is cutting in line in front of at least 10 people.)

    Me: “Excuse me, black SUV, is there something we can help you with?”

    Lady: “Yeah! I wanna order!”

    Me: “Out of courtesy for our other guests, would you mind pulling around the building and using the line?”

    Lady: “It says lane 2 is open, but these cones are in the way!”

    Me: “Yes, ma’am, that’s because there’s one line that diverges right before the cones and then after the box, merges back tog—”

    Lady: “Gimme a number 1 with lemonade and 8 nuggets.”

    Me: “I’m sorry, ma’am, out of courtesy for the other guests in li—”

    Lady: “GIMMEA NUMBER 1 WITH LEMONADE AND 8 NUGGETS!”

    Me: “Ma’am, please pull—”

    Lady: “NUMBER 1 WITH LEMONADE AND 8 NUGGETS!”

    Driver behind Lady: “Lady! Get in line with the rest of us!”

    Lady: “NUMBER 1 WITH LEMONADE AND 8 NUGGETS! YOU CAN HEAR ME, SO YOU HAVE TO TAKE MY ORDER!”

    Me: “No, ma’am.”

    Lady: “You know what? I’m coming to the window.”

    (She pulls forward, and the driver behind her gets to the box.)

    Driver behind Lady: “That lady was a total b****! I can’t believe you have to put up with that kinda stuff!”

    Me: “Sometimes I just really don’t understand people. But what can I get for you, sir?”

    Driver behind Lady: *laughs* “I just want a chicken sandwich with honey.”

    Me: “No problem! Anything else for you today?”

    Driver behind Lady: “That’s it! And good luck!”

    Me: “Thanks! I’ll need it!”

    Running Onion Rings Around Common Sense

    , | Eagle River, AK, USA | Extra Stupid, Food & Drink, Math & Science, Money

    (At our store, ordering a combo will always be cheaper than ordering the three items separately. This applies for all sides, not just fries. Our menu and prices reflect this, and most people have no problem understanding.)

    Customer: “I’d like a number three combo, but with onion rings instead of fries.”

    Me: “No problem. That’ll be [price].”

    (The customer gets his food to go, pays, and then demands to talk to me when he sees his receipt.)

    Me: “What’s the trouble, sir?”

    Customer: “I was supposed to pay an dollar for those rings!”

    Me: “No, sir. If you’ll notice our prices, you ordered the combo meal, which means the onion rings are cheaper than if you’d ordered them separately.”

    (I point out the two different prices, clearly labelled as ‘alone’ and ‘replacing fries’. However, he barely glances at where I’m pointing.)

    Customer: “Your menu is misleading!”

    Me: “I’m sorry if you thought that sir, but you are paying for a dollar cheaper than if you’d—”

    Customer: “I want to see the manager!”

    (The manager has been listening this whole time, and comes over. He tells the customer the exact same thing I’ve been telling him.)

    Customer: “Well… your prices are still misleading! I can’t believe I paid this!”

    Manager: “Sir, I’m sorry you feel that way, but as my employee has been telling you, our prices are clearly listed, and you actually saved money by getting the combo. I honestly don’t see the problem here.”

    Customer: “The problem is that your prices are misleading!”

    (He takes his food and storms out. The manager just shrugs and makes to return to his office, but an eat-in customer steps up to the counter.)

    Customer #2: “Excuse me, folks? I want to register a complaint against you!”

    Me: “Yes, sir?”

    Customer #2: *smiles* “I want to complain because I’m actually saving money, and you’re giving me a good deal!”


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