Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Crime Can Be A Vicious Cycle
    (1,776 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    He Must Be Baked

    | NY, USA | Extra Stupid, Family & Kids, Food & Drink

    (I am with my family at a Chinese restaurant. My father has kept the waitress at our table for at least five minutes, trying to order what he wants. He is mostly speaking about the food itself, and then moving on. He finally thinks of something he wants.)

    Father: “Oh. I’ll have the salty fried pork with pepper. Do you have that?”

    Waitress: “No, but we have similar.”

    (My brother slides the menu to our father, and points at the baked salted pork.)

    Waitress: “You’ll have that?”

    Brother: “Yes, he will.”

    Father: “Wait, so not peppered?”

    Waitress: “No pepper.”

    Father: “Oh, okay, so it’s salty fried pork. I’ll have that.”

    Waitress: “It’s salted baked pork.”

    Father: “Yes, yes, I understand, but it’s fried right?”

    Waitress: “Baked.”

    Father: “Fried?”

    Waitress: “Baked.”

    Father: “Fried?”

    Waitress: “Baked.”

    Father: “Fried?”

    Waitress: “Baked.”

    Father: “Fried?”

    Waitress: “Yes.”

    A Gruel-ing Customer, Part 2

    | OR, USA | Food & Drink, Liars & Scammers, Money

    (I am the supervisor on duty at a soup and sandwich shop. It is in the evening, so we are very slow. I am counting down one of the tills, while my coworker is ringing up a customer. The customer completes his order, and it is handed out to him a few minutes later.)

    Customer: *to my co-worker* “Um, miss, I ordered soup, and there is no soup in here.”

    (My coworker pulls up the receipt to double-check, though we both know he did not order any soup.)

    Coworker: “I apologize; you did not order the soup. However, I can have it out to you in just a moment. I’ll add it to your sandwich so you will only have to pay the combo price of one dollar for it.”

    Customer: “I don’t have enough money for that. I think I should get it free.”

    (My coworker glances at me awkwardly, so I decide to step in.)

    Me: “Sir, she is just adding on the amount you would have paid had you included the soup in your first order. If you order a sandwich, soup is just a dollar extra. So she is only charging you what you would have been charged in the first place.”

    Customer: “I understand that, but it wasn’t in my first order so I shouldn’t have to pay for it. Plus I don’t have enough to pay for it.”

    Me: “Sir, I was standing here for your entire order. No one else has ordered since you. While I understand it was a simple mistake, you did not order soup. However, we are not charging you full price which would be $2.50 for a cup of soup; we are charging you a dollar. So to be fair, you are still getting the same deal you would have gotten.”

    Customer: “Right. But I only have the $7.50 for the sandwich.”

    Me: “…so no matter what, you wouldn’t have been able to afford the soup?”

    Customer: “Right. But you didn’t include it in the first order, so I want it free.”

    Me: “But if you had ordered it in your first order, you wouldn’t have been able to afford it. We would not have been able to include it anyway.”

    Customer: “Look. This isn’t hard. I just want the soup for free.”

    Me: “I’m just supposed to give you soup free because you can’t afford it?”

    Customer: “Will it help if I tell you my friend is sick, and she really wants this soup?”

    Me: “Not at this point, sorry.”

    Customer: “Fine, whatever…”

    Related:
    A Gruel-ing Customer

    No Catches Get Pasteurize

    | WI, USA | Bizarre, Extra Stupid, Food & Drink, Money

    (Our store sells pints of ice cream.)

    Customer: “I’ll take three pints of vanilla.”

    Me: “Well, we currently have a special running, so you can have four pints for the price of three. What would you like for your fourth pint?”

    Customer: “So if I get one more pint it won’t cost me any more money?”

    Me: “Yep!”

    Customer: “Well, I don’t do deals. It’s obvious that if you buy something on sale it’s because the original price is already inflated. So I only buy things at regular price.”

    Me: “Umm, well it would be the same price, so it would be a better value to have four.”

    Customer: “Well, I know there’s some catch somewhere! Only give me three.”

    Me: “Umm, okay, as you wish.”

    Customer: “Good! I won’t have you ripping me off!”

    Aisle Be There For You

    | Marietta, GA, USA | Bizarre, Crazy Requests, Food & Drink

    (My friend and I are grocery shopping. We have brought a shopping-list, but we still miss a couple of things.)

    Friend: “Oh, darn! I forgot to get orange juice! You just wait here. Don’t move; I’ll be right back.”

    (She hurries back to the refrigerated section. I wait for a while, and realize that she has left me at a bit of a bottleneck, blocking traffic. I know she’s going to take a while to chose an OJ, so I decide to go and get one of the other things we are missing. I head down the aisles, looking at the labels for trash bags. There’s an employee standing at the end of an aisle.)

    Employee: “Hi, are you finding everything?”

    Me: “I’m looking for trash bags. Where will I find those?”

    Employee: “Oh, yeah, it’s right at the end of this aisle on the left.”

    Me: “Thanks!”

    Employee: “Is there anything else I can help you with?”

    Me: “Actually, yes. So I’m helping my friend shop, and she told me to wait over there, but I’m going to get trash bags. In a little bit, she’s going to come around the corner and look lost, then annoyed, and then start searching aisles. Could you tell her where I went?”

    Employee: “Uh… Yeah, sure.”

    (A little bit later, my friend appears next to me with a look of confusion on her face.)

    Me: “You found me!”

    Friend: “Yeah… How did the employee know I was looking for you?”

    Tinker, Tailor, Waiter, Spy

    | Mendoza, Argentina | Bad Behavior, Food & Drink, Top, Tourists/Travel

    (I am a US citizen. I don’t look like a native Argentine. I’m with a group of my friends. I have a face that is often mistaken for a worker wherever I am—even in the USA. I grab a menu so I can decipher it while we are waiting for a waiter. A customer grabs me by my lapels.)

    Customer: *in Spanish* “We’ve been waiting for 40 minutes and no one has come. Why? We’re hungry and livid!”

    Me: *thinking quickly* “I’m sorry, ma’am. We got a sudden lunch rush. Half of our wait staff called off because of sickness, and those who are here are working as hard as we can.”

    Customer: “It’s not enough! You better take our order, NOW!”

    Me: “Yes, ma’am, you’re next on my list. I’ll take care of you right now. Let me go get my stuff; I’ll be right back.”

    (She shoves me away, and into another table. I stand up, apologize, and rejoin my friends.)

    Friend: *in English* “What was that all about?”

    Me: “That lady has been waiting for a while and she’s angry about it.”

    Friend: “So… she… thinks you’re a waiter?”

    Me: “Yep, and she’s going to be waiting a while longer.”

    Page 93/251First...9192939495...Last