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  • Had It Up To Their Neck With Bad Customers
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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergy’s, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    Cold Hard Cash(iers)

    | GA, USA | At The Checkout, Awesome Workers, Bad Behavior, Food & Drink

    (My mother is a cashier at a popular liquor store. I stop by to drop off her lunch. The credit card machines have shut down and the manager is in the back trying to get them running. The employees have let their customers know they will have to pay cash until then. Some customers leave for another store; most went next door to the bank ATM to get cash. One customer, however, isn’t particularly happy about this.)

    Customer: “So, you’re telling me I have to walk all the way over to the ATM to get cash?”

    (Note: the bank is right next door.)

    Mom: “I’m sorry, sir, but the credit card machine is down for the moment. You can go to the ATM or go to another store.”

    Customer: *scoffs* “Fine.”

    (He leaves the store, and comes back a few minutes later with cash in his hand.)

    Customer: “I had to pay three dollars to get money out of that ATM! I better get a discount!”

    Mom: “I’m sorry, sir. I don’t have that authority.”

    Customer: “I don’t care! I better get one!”

    (He picks up a $50 Scotch and returns to my mom’s register; she rings him up.)

    Customer: “Hey, you didn’t give me my discount!”

    Mom: “Sir, I’m sorry but I can’t give you three dollars off because you made the choice to go to the ATM.”

    Customer: “B****, give me three dollars off!”

    (The store goes absolutely silent, and everyone is watching the exchange.)

    Me: “Don’t talk to my mother that way.”

    Mom: “I’ll tell you what I can do.” *takes scotch and puts it under her stand* “I can refuse to sell this to you.”

    Customer: “I want to see your manager!”

    Mom: “Fine.” *calls manager*

    Manager: *comes over* “What’s the problem?”

    Customer: “Your employee said, and I quote, “I won’t sell you s***!”

    Me: “No, she didn’t!”

    Mom: “Sir, I did not use that language towards you.”

    Customer #2: “I’m a witness, and she didn’t say that.”

    Customer: “I WANT A DISCOUNT!”

    Manager: “Sir, leave. Now.”

    Customer: “Give me my discount!”

    Manager: “If you don’t leave right now I will call the cops.”

    Customer: “Fine, call the cops! I don’t care!”

    (The manager, Customer #2 and I, pull out our cell phones.)

    Customer: “I’m never coming back!” *runs out of the store*

    Me: “What was his problem?”

    Customer #2: “That guy needs to pull up his skirt.” *smiles at my mom* “I’ll keep coming back for the wonderful customer service, and tough-as-nails cashiers!”

    Tip Of The Entree Iceberg

    | San Francisco, CA, USA | Awesome Customers, Bad Behavior, Food & Drink, Top

    (It is a busy Saturday night. During the dinner rush, I have been dealing with a table of two 20-something year old men. The blonde one has found something to complain about every time I’ve walked by while the brown-haired one just blushes and stays quiet. They’ve finished their meal.)

    Blonde Man: “Are you new here?”

    Me: “No, sir. I’ve been a waitress here for two years and three years at [other restaurant] prior.”

    Blonde Man: “Then you have no excuse for how terrible this service was. The salad was wilty, and the entree was way too cold, and you were nowhere to be found. Plus, this place is far too noisy; I could barely hear myself speak! Honestly, I get better service at a fast food place.”

    Me: “I’m sorry you feel that way. While there isn’t much I can do about the noise, I did offer to bring you different food before, but you said no.”

    Blonde Man: *waves me off* “Just bring me the check, and try not to be so slow about it for once.”

    (I go and get the check, but when I return, the brown-haired man stands up and hands me a $20 bill.)

    Brown-haired Man: “Here, this is your tip. He wasn’t going to give you one. As a former waiter myself, I thought you were doing a perfectly fine job. My food was great, and the service was fast even though you’re so busy right now.”

    (He turns to his blonde companion.)

    Brown-haired Man: “People like you made my job so much worse, especially for making us work that much harder for no tip. So thanks for the meal, but you can go ahead and delete my number because there will be no second date. And by the way, potjevleesch is supposed to be served cold, you idiot.”

    (With that, he left the restaurant without his date. It made the whole night worth it, to see that blonde man speechless for once.)

    He Said Water But With No Proof

    | St. Louis, MO, USA | Food & Drink

    Customer: “Can I have a Cranberry Vodka?”

    Me: “Sure.”

    (I make the drink by pouring the vodka in first and then adding cranberry juice. Pretty simple.)

    Customer: “Why did you put all that water in my drink?”

    Me: “Water?”

    Customer: “Yeah, the clear liquid you poured in the cup.”

    Me: “That’s the vodka.”

    Customer: “Oh, this is gonna be a long night…”

    Allergic To Common Sense

    | Citrus Heights, CA, USA | Extra Stupid, Food & Drink, Health & Body

    Me: “‘Strawberries Wild’ for [name]! ‘Strawberries Wild’ for [name]!” *customer comes up* “Hey, here’s your ‘Strawberries Wild’.”

    Customer: “This doesn’t have strawberries in it, does it? I’m deathly allergic to strawberries.”

    Me: *blink* “…Let me make you a new smoothie…”

    Fresh Bread, Stale Attitude

    | Seattle, WA, USA | Awesome Customers, Bad Behavior, Food & Drink, Themed Giveaway, Top

    (I work at a piroshky bakery and have just started my morning shift. A customer comes in with a very obnoxious, self-important attitude.)

    Me: “Good morning, sir! What can I get for you today?”

    Self-important Customer: “What’s your freshest thing?”

    Me: “Well, we just opened so everything is fresh out of the oven. I could warm one up if it’s not warm enough for you.”

    Self-important Customer: *shakes his head* “No, I don’t want it warmed up.”

    (He looks behind me to our rack where we put our piroshkies until we need to set them out.)

    Self-important Customer: *points to rack* “What’s that there on the top?”

    Me: “Those are our potato mushrooms, sir, although they’ve been out of the oven about the same time as our others so it’d be easier if I just got you one from—”

    Self-important Customer: “No, I want one from back there.”

    (I mentally sigh but go ahead and do as he asks since it’s a slow morning and there’s only a couple people in line. I turn to grab his order but he stops me.)

    Self-important Customer: “Wait!” *points at rack again* “What are those?”

    (There are at least 7 different types of piroshkies on the rack.)

    Me: “Um, which ones, sir?”

    Self-important Customer: “Those ones!”

    (I look at him quizzically.)

    Self-important Customer: “The ones on the second row!”

    Me: “Oh, those are our Moscows. They’ve got Bavarian cream and Cream of Wheat in it which gives it—”

    Self-important Customer: “I’ll take one of those.”

    (We haven’t set one out yet, so my supervisor has to take out the whole pan and sprinkle powdered sugar on it. I grab everything for him and bag it up.)

    Me: “All right, sir. Is there anything else I can get for you?”

    Self-important Customer: “No, that’ll be all.”

    (He pays and leaves. I run through a couple more customers until I get to a young guy.)

    Young Guy: *saunters up to the counter* “Hey so, uh, what’s the freshest thing you got here?”

    Me: “Pretty much everything just came out the oven.”

    Young Guy: “Yeah, but I want really fresh, and like, potato mushroom.”

    (I sort of stare at him then move to grab a potato mushroom. He starts laughing.)

    Young Guy: “I’m just kidding with you, man. Did you see that guy?” *begins to imitate him* “I want the freshest thing you got!” *goes back to normal* “You’re in a bakery in the morning, man, everything’s fresh!”

    (At this point everyone in the bakery is laughing. I get his order, still chuckling, and bag everything up for him.)

    Me: “That’s going to be [price], please.”

    (He pays and my supervisor steps up.)

    Supervisor: “Wait, give him one for free. That was too funny!”


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