Featured Story:
  • A Caffeinated Christmas Miracle
    (3,002 thumbs up)
  • Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    The Customer Might Not Be Telling The Whole Tooth

    | Farmington, NM, USA | Food & Drink, Liars & Scammers, Theme Of The Month

    Me: “Welcome to [Pizza Restaurant]! Did you already have an order?”

    Customer: “No. Well sort of; I have a complaint for a pizza I just got.”

    Me: “Okay, I’m the manager on duty at the moment. How can I help you?”

    Customer: “Well, I just got this pizza, and I bit into it, and, well, there was a tooth in it.”

    Me: “I’m sorry, a tooth?”

    Customer: “Yeah, it looked like it was cooked. It’s real black.”

    (The area I live in has a meth abuse problem, as well as a lower than average annual income, so dental hygiene is not a strength of this particular community. As the customer is talking, I notice he has several rotten and black teeth, as well as several missing.)

    Me: “Um, okay. Do you have the pizza and, erm, tooth with you?”

    (He hands the pizza and tooth to me. The tooth indeed looks very blackened, though obviously not from cooking. I excuse myself to let the owner know the situation, and I enter his office at the time he is on the phone.)

    Owner: “No, ma’am, we don’t have security cameras outside the store. Did you let anyone know you had fallen? So you decided it wasn’t an issue over two years ago when you did slip and fall on our sidewalk, but suddenly it’s a problem for you? Well, I’m sorry, but without some sort of proof that you fell on our property, there isn’t much we can do for you. Very well, you can have your lawyer contact ours. Have a good day.”

    (The owner hangs up and looks at me.)

    Owner: “Your problem can’t possibly be worse than the lady I just dealt with. She claims she injured herself a few winters ago by slipping on ice on the sidewalk.”

    Me: “I think you’d be surprised.”

    Acting Totally Incremental

    | TX, USA | Food & Drink, Math & Science

    (I am out on delivery late at night. The customer to whom I am delivering has been very drunk on the phone. When I arrive at his house, he stumbles outside to meet me, pulling out his wallet. A girl follows him outside.)

    Me: “Mr. [Name]?”

    Drunken Customer: “Yep, that’s me.”

    Me: “Here you are, sir! Your total this evening will be $46.70!”

    Drunken Customer: “Okay. Here you go.”

    (The customer hands me $70.)

    Me: “Of course, sir; let me get your change.”

    (I hand back a twenty dollar bill and three ones, but he won’t take it.)

    Drunken Customer: “Nope. No change. That’s your $5 tip right there.”

    Me: “Um, yes, sir, I appreciate it very much, but—”

    Drunken Customer: “No, no, no. Listen. 46 and whatever is like 47, right?”

    Me: “Yes, sir.”

    Drunken Customer: “Well, fifty minus forty-seven is this three, right?” *points to the three $1 bills*

    Me: “Yes, sir.”

    Drunken Customer: “That leaves the two and the zero.” *points at the $20 bill* “And two plus zero is two, and then plus the other $3, and two plus three is five, and that’s your $5 tip!”

    Girl: “Just take it and go. He thinks he’s good at math when he’s drunk.”

    Me: “Thank you very much, sir! Have a wonderful evening!”

    Drunken Customer: “Don’t spend all your $5 in one place!”

    (He is the best tipping customer of the night! When I get back to the store, my manager can’t believe how thoroughly the customer explained his math!)

    Fattening Fallacies, Part 2

    | Cleveland, OH, USA | Extra Stupid, Food & Drink

    Customer: “It’s so convenient that this place just opened. I’ve been trying to eat healthier lately, and ice cream is my weakness in the summertime.”

    Me: “Oh, I agree. Nothing beats something cold and sweet on a hot day.”

    Customer: “I still can’t believe that this stuff is calorie-free. It tastes too good to be true!”

    Me: “Um, sir? You are aware that frozen yogurt still has calories, right? It is healthier than ice cream but there are still calories.”

    Customer: “What? But what about the bacteria? I was told yogurt has them. They eat all the calories out of it before we can!”

    Related:
    Fattening Fallacies

    Should Deaf-initely Mess With Him

    | Mansfield, MA, USA | Bigotry, Food & Drink, Health & Body, Love/Romance

    (I have grown up with selective mutism, and have learned to speak using ASL. This is not apparent now, as I can now speak perfectly in public. My boyfriend on the other hand, is deaf.)

    Me: “Welcome to [Store Name]; how can I help you?”

    Customer: “Yes, I’d like a [Signature Creation].”

    Me: “Right away.”

    Customer: “Oh, I’m allergic to all nuts; can you make sure nothing touches?”

    Me: “Of course, let me go get some clean spades.”

    (I leave and go to the back. My boyfriend visits me at work for the first time as we live a bit apart. He tries to order something from the menu and is frustrated that my coworker cannot understand him. He has never done speech therapy so he cannot speak. I come back to the front.)

    Customer: “Freak! What are you even doing here making those noises? No one wants your kind here. Get out! F****** freak.”

    (The coworker is stunned, and is not stepping in, so I step in.)

    Me: “You cannot speak to another patron like that. I’m going to have to ask you to leave.”

    Customer: “I’m doing this for all of you. Why would you want this freak around?”

    (I turn to my boyfriend and sign to him that I will take care of this, even though it’s kind of a deaf culture no-no.)

    Me: “I am not required to answer that question. I am, however requiring that you leave.”

    (I go around through the back and out to the front where the customer is still causing issues. We are able to escort him out, but he stands at the glass windows glaring at us.)

    Boyfriend: *signing* “We should really mess with him.”

    (My boyfriend kisses me, and the customer goes ballistic until the police come and arrest him. I stopped working there, but my wonderful intelligent and deaf man and I are now engaged to be married.)

    The End Is Nigh-Phone

    | TX, USA | Crazy Requests, Food & Drink, Religion, Technology

    (An elderly customer calls our shop trying to find out if we have another location that is close enough to his address to deliver to him. I grab one of the menus with our locations and phone numbers on it to assist him, since we can’t access the internet in the store.)

    Caller: “I’m in [town an hour south of us].”

    Me: “Okay, well we have a shop in [town just north of him].”

    Caller: “No, no, I already called them! They said it was too far!”

    Me: “Oh, alright, sorry about that. The next location I’m showing here is in [big city even further south].”

    Caller: “I ain’t going into the city!”

    Me: “Okay. Well, the next thing we could try is if you have access to a computer; you can go on our website and it will be able calculate from your address—”

    Caller: “I ain’t got one of those d*** computers, and I have no desire for one either.”

    Me: “Um, okay, well—”

    Caller: “Because when the end comes, I’m gonna be sitting back in my house laughing and watching all the chaos while everyone else goes crazy because your iPhones don’t work no more!”

    Me: “Okay…”

    Caller: “Well thanks anyway for your help, and you think about what I said, missy.” *hangs up*

    Page 83/261First...8182838485...Last