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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    Bottle, Bottle, On The Wall, Who Is The Dumbest Of Them All

    | Huddersfield, England, UK | Extra Stupid, Food & Drink

    (A customer half staggers inside.)

    Customer: “Excuse me mate, where are ya’ beers?”

    (I indicate to the left of the till where our alcohol aisle is. I suspect that he might already be intoxicated. I tell him where the alcohol section is, but keep a close eye on him. The customer wanders slowly up the aisle, inspecting our cans and bottles of cheap alcohol. He makes it all the way to the end before stopping. There, he proceeds to stand, facing into the corner, as if he is taking a leak. I get out from behind the till and approach him.)

    Me: “Are you alright?”

    (The customer jumps, startled, and turns to face me. His eyes are bloodshot, yet he doesn’t smell of alcohol.)

    Customer: “Oh yeah! I’m glad you’re here. You see, I want to get these beers here.”

    (He points to some beers that he can see on the top shelf in the corner. He paws, like a cat at the glass separating him from the beers.)

    Customer: “I can’t get to ‘em. So, I was wondering if you could just go in the back, go around, and get ‘em for me?”

    Me: “I’m sorry, sir. You want me to get… those beers?”

    Customer: “Yeah! That’s the ones. So, like, if you could just… go around and get them.”

    (I stare at him blankly for a couple of seconds, then decide to release the customer of his misery.)

    Me: “Mate… that’s a mirror.”

    Deliver Us From Bad Customers

    | CO, USA | Crazy Requests, Food & Drink

    (I am working the lunch shift at a sandwich shop that delivers. When I arrive, snow is starting to fall. After about an hour, the delivery drivers start to report that the roads are getting worse. The manager decides to stop delivery, but, as customers are still coming into the shop, he opts to keep the restaurant open. I answer a call.)

    Caller: “Are you guys still open?”

    Me: “Yes, for the time being.”

    Caller: “Thank goodness! Everybody is closing because of the snowstorm!”

    Me: “Yes, it’s starting to get pretty bad out there. In fact, we’re thinking about closing early ourselves.”

    Caller: “Well, I’m glad that you’re not closed yet! I’d like to place a delivery order.”

    Me: “Well, unfortunately, we’re not delivering right now. The storm has gotten so bad that we’re concerned for the safety of our drivers. However, as I said, we are still open. You can still place an order with me and come pick it up at the shop.”

    Caller: “Are you kidding me!? I’m not going out on these roads!”

    Why Nurses Should Rule The World, Part 4

    | FL, USA | Awesome Customers, Family & Kids, Food & Drink, Health & Body, Top

    (My mother takes my younger brother and I out to a restaurant for dinner. As we are eating, we witness a car crash in the road. My mother, being an LPN (licensed practical nurse), leaves her meal to rush across the street to offer help. We are seated by an elderly couple right next to a window.)

    Elderly Man: “Did your mom just go out there to help them?”

    Me: “Oh, well she’s a nurse. Pretty much anytime an accident occurs and she’s there, she tries to help.”

    Restaurant Proprietor: “That’s your mother out there?”

    My Little Brother: “Yeah, our mom’s a nurse, so she went to help out.”

    Restaurant Proprietor: “Wow! How cool!”

    (My mother spends the next 30 minutes out in the middle of traffic, helping both drivers with their injuries, and waiting until EMT’s arrive. She comes back in, and we resume our meal like nothing has happened.)

    Elderly Woman: “Are they okay?”

    Mom: “Yeah, but the poor girl: her parents are out of town. She has to wait in the hospital for them to come and see her. She pulled out, and that guy pulled out in front of her and rammed her car.”

    Elderly Woman: “Well, at least they’re okay.”

    (Another 20 minutes pass while my mother finishes her meal and the check is brought out to us. As the proprietor from earlier leaves the check, the couple next to us get up to leave.)

    Elderly Man: “Let me tell you something…”

    (He quickly snatches the check off of our table.)

    Elderly Man: “If I were in an accident like that and needed help, I would want you to come and help me. Anyone who selflessly dodges traffic to help someone like that deserves to have their meal paid for. I hope that if one day I’m in an accident, I have you there for me.”

    (Despite my mother’s protests, the man pays the bill without even glancing at the total. When we go to the front to explain ourselves, the cashier isn’t surprised.)

    Cashier: “Oh, that’s Bill. He’s a regular here. I’m not surprised he did that. He’s a real sweetheart. He was actually on his first date with that girl!”

    (If you ever read this Bill, you moved my mom to tears that day. You have forever made me want to be a better person! It’s people like you that re-instill my hope in humanity.)

    Related:
    Why Nurses Should Rule The World, Part 3
    Why Nurses Should Rule The World, Part 2

    Give The Workers A (Prison) Break

    , | UK | At The Checkout, Bizarre, Food & Drink, Theme Of The Month, Wild & Unruly

    (I’m on my way home after a hockey social, dressed as a prisoner in a bright orange jumpsuit and trick handcuffs. I’m pretty hungry, so I stop for food. Inside there is a drunk man yelling at the cashiers.)

    Drunk: “I said [competitor's signature item]! This is WRONG!”

    Cashier: “I told you, you’re at [place], not [competitor]!”

    Drunk: “I know where I am!”

    Me: “Oh, do you?”

    (He turns to me, and does a double take at my outfit.)

    Me: “Because I think you’re in a whole world of trouble.”

    (I start advancing, cackling Joker-style.)

    Drunk: “What ya gonna do, crazy b****?”

    (In answer, I stretch out, making it look like I’ve just torn apart my handcuffs.)

    Drunk: “Holy s***!”

    (I keep approaching, cackling.)

    Drunk: “Psycho b****!”

    (He throws his food at me and runs. I reach the counter, and drop the act.)

    Me: “Can I get a portion of nuggets, please?”

    (The cashier just stares at me for a moment.)

    Cashier: “Y’know, I think he was right on the crazy part. Nuggets coming right up.”

    Suite Deal Turns Sour

    | Tasmania, Australia | Food & Drink, Hotels & Lodging, Money, Top

    (Our CEO has just upgraded a guest and her husband from our basic room to our penthouse suites after having lunch with a mutual friend. Our basic rooms go for $150 a night, and the penthouses are $1000 a night. We require the guests to pay for two nights ($300) on check-in. I have just gone through the payment process, and have given the guest information about the hotel and our facilities. The guest’s husband has walked away to collect their bags.)

    Guest: “So is breakfast included in my room cost?”

    Me: “No, it’s not. However the penthouse has full kitchen facilities, so I can direct you to a store down the road if you would prefer to make your own.”

    Guest: “You expect me to pay extra for breakfast?!”

    Me: “Well ma’am, as I said, you do have other options. There are also quite a lot of nice places for breakfast within a five minute walk if you would prefer that.”

    Guest: “You little b****! I’ve already paid a ridiculous amount for this penthouse! You will give me free breakfast, or I’ll get your stupid a** fired.”

    Me: “Ma’am, a two night stay in our penthouses usually costs $2000; you have paid $300. If you would prefer to pay the additional $1700, I will gladly include breakfast in this cost.”

    (The guest starts to yell, calling me nasty names, and threatening to get me fired. When I still don’t give her what she wants, she grabs the room key and storms off. Her husband walks back into reception to see her storming away. The husband looks back to me.)

    Guest’s Husband: *sighs* “She’s done it again, huh?”

    Me: “I’m sorry, sir; what do you mean?”

    Guest’s Husband: “We were upgraded at our last hotel, too. The receptionist there had that exact same look on her face. What did she say to you?”

    Me: “She was unhappy that we charge extra for breakfast.”

    Guest’s Husband: “Don’t worry; we’ll be paying for breakfast. I’m sorry if she was rude.”

    Me: “It’s not a problem at all, sir. I hope you enjoy your stay.”

    (The guest’s husband leaves. About 20 minutes later, both guests come through reception on their way to our restaurant. The husband smiles and waves to me, and, with a pointed look at his wife, continues on his way. The guest stops at the desk, and I prepare myself for another dose of name calling.)

    Guest: “I’m sorry about earlier. My husband says you were very polite to him, even after I was so rude to you.”

    Me: “Not a problem at all, ma’am. I hope you enjoy your stay with us. If you need anything, please just let us know.”

    (The guest nods, and walks away. I don’t see either guest again for the remainder of their stay. On the day they leave, I get a call from my CEO for an urgent meeting. Apparently, the guest felt so bad that she told my boss about what happened. I’ve now been given a raise, and a complimentary stay in the penthouses!)


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