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  • Getting Owned By The Owner, Part 7
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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    The End Is Nigh-Phone

    | TX, USA | Crazy Requests, Food & Drink, Religion, Technology

    (An elderly customer calls our shop trying to find out if we have another location that is close enough to his address to deliver to him. I grab one of the menus with our locations and phone numbers on it to assist him, since we can’t access the internet in the store.)

    Caller: “I’m in [town an hour south of us].”

    Me: “Okay, well we have a shop in [town just north of him].”

    Caller: “No, no, I already called them! They said it was too far!”

    Me: “Oh, alright, sorry about that. The next location I’m showing here is in [big city even further south].”

    Caller: “I ain’t going into the city!”

    Me: “Okay. Well, the next thing we could try is if you have access to a computer; you can go on our website and it will be able calculate from your address—”

    Caller: “I ain’t got one of those d*** computers, and I have no desire for one either.”

    Me: “Um, okay, well—”

    Caller: “Because when the end comes, I’m gonna be sitting back in my house laughing and watching all the chaos while everyone else goes crazy because your iPhones don’t work no more!”

    Me: “Okay…”

    Caller: “Well thanks anyway for your help, and you think about what I said, missy.” *hangs up*

    Not Impressed With Man Meat

    | Orlando, FL, USA | Bigotry, Crazy Requests, Food & Drink

    (I work at the deli counter of my store. I am slicing meat for a customer who appears very grumpy. She watches me slice, bag, label, and hand her the meat.)

    Customer: “No! This meat is all WRONG!”

    Me: “Sorry?”

    Customer: “You sliced it too thick!”

    Me: “I’m sorry, ma’am, but I did ask you if that thickness was okay, and you said yes.”

    Customer: “Then you held it funny! I couldn’t see it right! I’m not buying this s***!”

    Me: “Would you like me to get the manager?”

    Customer: “No, he’s probably an incompetent scumbag like you!”

    Me: “She might be able to help make sure you are satisfied, ma’am.”

    (The customer perks up immediately and looks at me with a predatory sneer.)

    Customer: “Oh really? Your manager is a woman?”

    Me: “Yes.”

    Customer: “Then call her over here so I can explain how you f***** up my meat!”

    (Sighing, I pick up the intercom phone and call the manager over.)

    Customer: “That just makes you furious, doesn’t it? Taking orders from a woman?”

    Me: “Excuse me?”

    Customer: “You think you’re better than us, but you have to do what she says or she can fire you!”

    Me: “Uh, not really. I’ve had plenty of female supervisors.”

    Customer: “And that just burns you up inside, DOESN’T IT?!”

    Me: “Why would you assume that?”

    Customer: “BECAUSE YOU’RE A MAN!”

    That Bread Cost A Lot Of Dough

    | St. Louis, MO, USA | Bizarre, Food & Drink

    (I work at a pizza place. I take an order over the phone.)

    Caller: “I’d like to order two thin crusts.”

    Me: “Okay, that will be two thin crust pizzas. What would you like on them?”

    Caller: “No, I just want the crusts. Last time I ordered, you people didn’t make it right, so I’m just going to top it myself.”

    Me: “So, you want us to cook, and deliver to you, two pieces of bread?”

    Caller: “Yes.”

    Me: “That shouldn’t be an issue. Let me just make sure it’s okay with my manager.”

    (I put the customer on hold. My manager confirms that we can indeed accommodate the customer, but advises me to inform her, that she will be paying the full price of two pizzas, for two cooked pieces of bread.)

    Me: “Looks like we can handle that for you, but my manager did want me to make you aware that that we can’t discount the price of the order because it lacks toppings.”

    Caller: “That’s just fine.”

    Me: “Alright, that will be $21.53. Your bread will be ready for you to pick up in 15 to 20 minutes. Have a nice day!”

    Doing A Job On Having A Job

    , | London, England, UK | At The Checkout, Food & Drink

    (It’s about 6:30 am. I’m working drive-thru near to the end of an overnight shift. The queue is pretty slow because we’re serving breakfast, and many people have complex grill orders that need to be filled. A customer pulls up to my window and pays without saying a word. However, as soon as I start to take another order, the customer yells at me.)

    Customer: “Why is my order taking so d*** long?”

    Me: “I’m sorry, ma’am, but there is a fairly large order for the two cars in front. We’re rather understaffed today, too.”

    Customer: “Well, get them to move faster! It’s alright for some! Unlike you I actually have a JOB to get to!”

    Me: *stares down at my work uniform*

    Hope He Is Kidding

    | BC, Canada | At The Checkout, Food & Drink, Funny Names

    (I work in a coffee shop that has a drive-thru, and we’re currently in the afternoon rush. I’m wearing a headset, making drinks for my manager who is taking the drive-thru orders.)

    Coworker: “Hi there, welcome to [coffee shop]; how’s your day going?

    Customer: “It’s alright. Get me a large black coffee.”

    Coworker: “For sure! Can we get you an oat bar to go with that today?”

    Customer: “A what?”

    Coworker: “An oat bar.”

    Customer: *angrily* “No, I don’t want a goat farm with that!”

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