Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Service Is Wasted On Him

| Humberside, England, UK | Bad Behavior, Food & Drink

(I work in a pub that also sells food. The pub is quite large so it actually has two bars, one in the front and one in the back. On this day, I’m working the back bar, which has a broken coffee machine. When it’s quiet I will simply go to the front bar to make customer’s hot drinks, but at the present moment it’s quite busy, so I’m simply apologizing for the inconvenience and directing customers to the other bar if they want hot drinks. An elderly gentlemen comes up to the bar.)

Customer: “Two cappuccinos, please.”

Me: “I’m really sorry, but the coffee machine is broken at the moment. If you’d like to pop down to the other bar, my colleagues there can get you your coffees.”

Customer: “The machine’s broken?”

Me: “Yeah, once again I’m really sorry about that.”

Customer: “Well, aren’t you a waste of space?”

(And with that he walked out.)

Doesn’t Have The Tea-Total

| Milton Keynes, England, UK | Awesome Workers, Food & Drink

(I am in a train station and figure I’ll get a cup of tea from the on-site cafe as I have about an hour until my train.)

Me: “How much for a cup of tea?”

Employee: “£1.50.”

Me: *checks change in my pocket* “Never mind, I don’t have enough.”

Employee: “How much do you have?”

Me: “£1.33.”

Employee: “That’ll do. It’s too cold to go out without a cuppa!”

Cocoa-Loco

| Sweden | Extra Stupid, Food & Drink, Funny Names

Me: “Nina! Here’s your tall hot chocolate!”

(The customer takes it, walks away, and comes back.)

Customer: “What was the name?”

Me: “Nina.”

Customer: “Oh, that’s not me.”

Me: *looking at the line of drinks and not seeing any other hot chocolates waiting to be made* “…and you’re waiting for a hot chocolate?”

Customer: “No, a strawberries and cream Frappuccino.”

Me: “…”

Not So (Do)Nuts About Burgers

| Medicine Hat, AB, Canada | Extra Stupid, Food & Drink

(I work at a burger place, next to a coffee and doughnut shop. Occasionally we get people in drive-thru that get the places mixed up, but both drive-thrus are close to each other, A customer walks in, past three big pictures of hamburgers, and the restaurant name is posted several times.)

Customer: *looking at the menu* “Can I get an iced capp, please?”

Me: “I’m sorry; we don’t have those.”

Customer: “Oh. The machine’s broken?”

Me: “No. We’ve never had them.”

Customer: “Yes, you do. I had one last week.”

Me: “No. None of the [Restaurant] have ever had them.”

Customer: *looks around* “Oh. This isn’t [Donut Shop]. You should have told me.”

Me: “I assumed with the pictures of hamburgers all over, and lack of donuts you knew where you where.”

Customer: *looks around again, and leaves embarrassed*

Losing Brownie Points

| Baton Rouge, LA, USA | Food & Drink, Liars & Scammers

(I’m working at the register when a lady storms in with a bag of food.)

Customer: “I just got this food here and it’s cold and awful! I can’t believe you sold it to me! This is gross!”

Me: “Oh, I apologize. May I have the bag?”

(When I open it, I find a box of chicken nuggets, a container of fries, and a brownie. This catches my attention because we did sell brownies – but only up until about three months prior to this encounter. I have no idea how she would have one of our brownies, but I know she definitely didn’t get one that day! My manager is right next to me, so I tilt the bag towards her.)

Me: “[Manager], this customer says she got this food from us just now, and it’s not good.”

Manager: *catches sight of brownie and raises an eyebrow* “Ma’am, do you have your receipt?”

Customer: “No! But I just got this! You need to replace it!”

Manager: “Ma’am, I apologize for the inconvenience, but we have not sold brownies for months. There is no way you received this today.”

Customer: “Yes, I did! I demand you give me fresh food!”

Manager: “I can’t do that, ma’am. However, I can take down your information and pass it on to our operator. He may be able to do something for you.”

(The customer tried again, but my manager was insistent, and the lady finally gave in and left. When we put her information in the system, we found five other complaints from her in the past month, all about cold food! I’m just still confused as to how she could possibly have had the brownie… Did she forget a bag of food under her car seat or something?)

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