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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    Thru Drive Me Crazy

    | Orange County, CA, USA | At The Checkout, Crazy Requests, Food & Drink, Top

    (I am a customer in line in a drive thru. I only have about five minutes as I am already late to class. I listen to the exchange between the person ahead of me and the cashier.)

    Customer: “Okay, I want a #4, with extra cheese. Last time there wasn’t enough cheese on there. I want a #9 with cabbage instead of lettuce. I want a #2 with no tomatoes. I want a #1 with no cheese. I want 5 orders of fries, and a cookie.”

    (I am thinking to myself how this could possibly take any longer. The customer finally finishes, and I order and pull up to pay.)

    Customer: “So you made sure you took all of my requests right? You people are so stupid sometimes! You really just need to listen to what the customer wants.”

    (At this point, I’m feeling bad for the poor young soul behind the cash register. She looks like she is about 18 years old, and about to cry. Also, I’m getting mad because I’m getting held up. I lean my head out of the window.)

    Me: “You know what? Maybe you should realize that this is a fast food place. Not only that, you are in the drive thru. Customizations require extra work, and sometimes people mess up. Also, this girl didn’t do anything to mess up your order yet, so why are you getting mad at her?”

    Customer: *to the cashier* “I… I… I’m sorry…”

    (The customer takes the food and speeds off. I proceed up to the window. The cashier and about five other associates who have heard the exchange all come over to the window.)

    Cashier: “Thank you so much for sticking up for me. This was my second day on the job, and I only took it because my dad is ill, and can’t support my family.”

    Me: “It’s okay; some people can just be so mean!”

    Manager: “As a special thank you, we’d like to give you your meal for free.”

    Me: “Thanks anyway, but I’d rather you give the money to this young lady here. Keep smiling sweetie, and remember that for every jerk in the world, there is always a compassionate stranger.”

    They Made It Through The Wilderness A While Back

    | MN, USA | Food & Drink, Rude & Risque

    (I am working at a restaurant that has only been open a few months. Since this franchise is new to the area, most people have never seen it before, and we often meet with newcomers. My boss often likes to call these newcomers ‘virgins’, since they have never tried our food. Two ladies walk in, one being the older mother of the middle aged other woman.)

    Boss: “Welcome! Have you guys ever been here before?”

    Younger Woman: “No, we haven’t. This is our first time!”

    Boss: *jokingly calling to the rest of our staff* “Looks like we’ve got some virgins here!”

    Older Woman: *completely serious* “Oh, not for a looong time.”

    Smeagol, Medium Or Large

    , | UT, USA | At The Checkout, Food & Drink, Liars & Scammers

    (I’m working a double shift. It is 5:30 pm, and I’ve been here since 8 am. I am the manager on duty.)

    Customer: “Yes, I’d like a large blizzard, m&m and cookie dough.”

    (I make the blizzard and place it in front of him. Large blizzards are in a 21 oz. cup.)

    Customer: “No, this isn’t a large and I ordered a large.”

    Coworker: “That is a large, sir.”

    Customer: “No, it’s not. They usually make them in this size cup.” *motions to the 32 oz. cup*

    Coworker: “No, those are shakes. They don’t have m&ms or cookie dough in them.”

    Customer: “They do it on the day shift all the time! I want what they give me!”

    (I decide to step in, because my coworker is starting to stumble and get uncomfortable.)

    Me: “Actually, sir, I’ve worked the day shift for three years now, and I’ve never seen you before in my life. Now, the large is in a 21 oz. cup.”

    Customer: “Get your manager.”

    Me: “You mean me?”

    Customer: “Not you, your manager.”

    Me: “Alright, one moment.”

    (I walk in the back, and talk to myself.)

    Me: “Yeah there’s guy out there that wants to talk to the manager on duty. Oh, ok… Well, I’ll go talk to him. Yes, sir? I’m the manager on duty; what is the problem?”

    Customer: *takes the blizzard and storms out*

    Drinking Responsibly

    | Pittsburgh, PA, USA | At The Checkout, Food & Drink, Underaged

    (While perusing the selection of beer at my local grocery store, I cannot help but notice the enormous, brightly-colored signs posted on every available surface which proclaim: “WE CARD EVERYONE”. After choosing what I want, I head for the checkout, being sure to get my ID out along with my credit card.)

    Me: “Just this, thanks.”

    (The employee looks at me nervously. I’m 29, but look a good bit younger.)

    Employee: “Now because this is alcoholic, ma’am, I am going to need to see your ID.”

    Me: “Of course, got it right here.”

    (The employee blinks in surprise, then smiles enormously and happily rings up my six-pack of hard cider.)

    Me: “Do people really give you that hard a time about this? You have huge red and yellow signs EVERYWHERE. Not to mention it’s kind of, you know, the law?”

    Employee: “Honey, you have no idea. Thank you for being smart. Here’s your receipt, and I hope you really enjoy that!”

    Needs To Stop And Take A Minute

    , | Sydney, NSW, Australia | At The Checkout, Crazy Requests, Food & Drink, Money

    (I work at a fast food chain, where most of the food just needs to be assembled on order. However, some items are rarely ordered, so we don’t prepare them since we’d have to throw them out if nobody purchases it within a certain time. It normally takes five to seven minutes to cook these items.)

    Customer: “Hi, I’d like a [food item], please.”

    Me: “Sure, that’ll be [total].”

    Customer: *hands money* “Thank you.”

    Me: “No, problem, here’s your change. Just wait over there until your order is ready.”

    (The manager comes over as I’m making drinks for the customer.)

    Manager: “Did you inform the customer that there will be a five minute wait on [food item]?”

    Me: “I wasn’t aware there was, but I’ll let him know.”

    Manager: “It’s fine. I’ll talk to him; you’re busy.” *to customer* “Excuse me, sir, did you order [food item]?”

    Customer: *irritated* “Yeah, what’s the problem?”

    Manager: “We have to make that item fresh, so it’ll be about five minutes. Is that alright?”

    Customer: “No, it’s not f****** alright! You should have told me earlier. Now I don’t f****** want it!”

    Manager: “I’m sorry, sir. I told you as soon as I found out. If you like, I can offer you a refund, or you can have something else.”

    Customer: “F****** h***. Can’t you do anything right?! I’m not going to f****** wait for my d*** food.”

    Manager: “I’m sorry, sir; it’s not my fault. I’ve given you the option of getting a refund if you’d like one.”

    Cook: *yells to manager* “The [food item] is ready!”

    Manager: “I’m really sorry about the wait, sir, but your food is ready! Would you like it?”

    Customer: “No, just give me my f****** money back.”

    Manager: “It’s ready though. Wouldn’t you rather—”

    Customer: “I want my f****** money! This has been terrible service with your f****** smug tone and inconsiderate attitude. You think you’re better then me and can just f****** act that way!”

    Manager: “I’m sorry you feel that way; have a nice day.”

    Customer: “Yeah, yeah, f*** you.” *stomps out with his money*

    Manager: *to me* “I’m going for a smoke.”

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