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  • Had It Up To Their Neck With Bad Customers
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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergy’s, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    Service To Swear By

    | Pittsburgh, PA, USA | Bad Behavior, Family & Kids, Food & Drink

    (I am waiting on a table being used by a family: a mother, two teenagers, and one younger son. I am taking the order from the mother; everyone else has given their order.)

    Me: “…and what side dish would—”

    (The young son hits me in the back of the head. I find this funny, as the kid is so young.)

    Me: “Hey buddy, what’s the matter?”

    Child: “Where the f*** is my food?”

    (I look at the mother in expectation of her to do something.)

    Mother: “Well? Are you going to answer him?”

    (I stare at the mother in disbelief.)

    Me: “Well… the kitchen needs to cook your food for you, which takes time. I haven’t left the table yet, which means they don’t know what you would like to eat; it hasn’t even started being cooked yet.”

    (The mother just kept going like nothing happened.)

    Shaming Special On The Pre-Wedding Aisle, Part 2

    | Omaha, NE, USA | Family & Kids, Food & Drink, Health & Body, Top

    (I’m taking care of my younger sister, who is 10. We’re having a movie night, and are grabbing some snacks at a nearby store. I am 19 and female.)

    Me: “Okay, pick out what you want.”

    Sister: “Can I have whatever I want?”

    Me: “Of course! You can pick out anything.”

    (Another customer notices my sister picking out some candy.)

    Customer: “Humph! You should be ashamed of yourself.”

    Me: “Excuse me, ma’am?”

    Customer: “Having a child at your age. It’s disgraceful. And now you’re wasting your welfare money on junk food. It’s your fault the economy is so terrible.”

    Me: “I’m afraid you’re mistaken. She’s not my daughter, she’s my sister. I’m babysitting for the night.”

    Customer: “That’s just the lie you tell people so you don’t get strange looks. I’ll bet your kid’s spoiled rotten.”

    Me: “Actually, she is my sister. This is our night to have fun together. And I’m not on welfare. I actually work part time, and have a large scholarship for the university I attend. My sister isn’t spoiled. She’s very sweet and very smart.”

    Customer: “You’d like to think that wouldn’t you?”

    (My little sister interjects by talking to me.)

    Sister: “How old are you?”

    Me: “I’m 19.”

    Sister: “And I’m 10. If I was your baby, you’d be a mom at nine, right?”

    Me: “That’s right.”

    Sister: “She can’t be my mom. She’s not old enough. Maybe you should get new glasses.”

    (The other customer sputters for a moment, then walks away.)

    Me: “I think we should get some ice cream too.”

    Related:
    Shaming Special On The Pre-Wedding Aisle

    Judging A Book By Its Fabulous Cover

    | Nashville, TN, USA | Bigotry, Food & Drink, Religion, Top

    (I am standing in the waiting area near the hostess station. A man who is gay is requesting a table. A primly dressed woman walks in.)

    Woman: “Ugh, how horrid! You should be ashamed of yourself dressing like one of those sinful f***! People will get the wrong idea about you.”

    (The man keeps his calm like he’s used to this.)

    Man: “Actually, ma’am, it wouldn’t be a wrong idea as I am—in fact—gay.”

    Woman: “Have you no shame at all!? You sound proud of it! You should be more like this young man.”

    (She gestures to me.)

    Woman: “He obviously is a proper, god-fearing individual.”

    Me: “I’m honored. You really believe he should be like me?”

    Woman: “Of course, you obviously have your priorities straight.”

    (I walk over to the man and extended a hand for a handshake. He takes it.)

    Me: “Well, you heard her…”

    (I lean in and give him a quick peck on the lips.)

    Me: “Never change sweetie.”

    (The other three people in the waiting area break out laughing and the woman goes beet.)

    Woman: “Well, I never!…”

    (She stomps out. The man and I end up sharing a table for dinner. We’re now good friends and we laugh about that meeting a lot.)

    Flying Off The Pan-Handle

    | Vancouver, BC, Canada | Bad Behavior, Food & Drink

    (My coworker and I work in retail, but we are the customers in this story. We decide to hang out at her place after work. I order some pizza, and pick it up on the way to her house.)

    Me: “Hi, I’m [name], and I’m here to pick up my order.”

    Assistant Manager: “I am terribly sorry, sir. There has been a mistake with your order. We’re trying to fix it as soon as we can.”

    Me: “Oh, dear. What happened? If it’s the wrong toppings, I’ll still take it.”

    Assistant Manager: “No, sir, unfortunately one of our staff members accidentally gave your order to another customer. I am very sorry about this. We’ve just remade your order, and it’ll be done in just a couple of minutes.”

    Me: “Okay, that’s fine, I totally understa—”

    My Coworker: “WHAT?! I can’t believe you let this happen!”

    Me: “Whoa, calm down, [coworker]! People make mistakes, and it’s not going to take very long.”

    My Coworker: “No! I will not calm down, this is an outrage!”

    (My coworker addresses the assistant manager.) “I demand that we be compensated for this inconvenience! I can’t believe they let you be assistant manager around here!”

    Me: “Hey, hey, time out! I’m the one paying here, so you have no right to talk to him like that!”

    Coworker: “No, the customer is ALWAYS right! He should throw in a few extras for free!”

    Me: “Okay, if he did that, our order is gonna take even longer.”

    (Not even one minute after our short argument, our pizzas get brought up to the front. I pay for exactly what I ordered, no more, no less, and we leave. On the way back to my car, my coworker is still muttering.)

    Coworker: “I still think we should’ve gotten some free breadsticks or something.”

    Me: “Listen. You work in customer service too. You go through the exact same s*** he does, and I know YOU wouldn’t tolerate customers who fly off the handle like you just did. I am not impressed with the blatant hypocrisy you just displayed.”

    Coworker: “No, this is different! Our customers think they’re always right! In my case, I actually am!”

    Me: “Normally, I’d make you walk home for saying such a dumb comment, but I really don’t want to expose your current state to the general public.”

    The Booth And Nothing But The Booth

    | USA | Food & Drink, Money

    (I work at business that has a full service restaurant, as well as a grocery store/deli area. Customers often purchase food in the store, expecting to eat it in the restaurant as if it was a cafeteria and not a fine dining area.)

    Customer: “Can I take this food from the deli and eat it over there at a booth?”

    Me: “You certainly can; however, you would have to place the order through your server. They will plate it for you. This portion of the store is for carryout and grocery purchases only. If you speak to the hostess she’ll be happy to find you a seat.”

    Customer: “But, I just want to eat this food over there!”

    Me: “You definitely can; you just have to place your order with your server, and not with me.”

    Customer: “Well, aren’t they going to just charge me more?!”

    Me: “No, the prices are pretty much the same. Sometimes there’s a difference of a few cents, but we attempt to keep the prices in the restaurant as equivalent as we can to the store prices.”

    Customer: “Oh, but they’re going to expect me to tip them if I sit in the restaurant, aren’t they?”

    Me: “Well, yes, that is how servers earn their income.”

    Customer: “WELCOME TO AMERICA!” *storms off*


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