Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

100% Party People

| NY, USA | Food & Drink

(I work in a popular grocery store known for its specialty food, customer services, and low prices. As a result, people tend to assume we will know everything about specialty items that we don’t actually carry. A woman and her husband approach me.)

Customer: “Hi. Do you have a thing with figs that you can serve at a party?”

Me: “Sure, we might. What kind of thing are you looking for?”

Customer: “Well, it’s got figs and you can serve a lot of it at a party.”

Me: “Okay. Is it a cracker or a cookie or a chip?”

Customer: “Yes. But it’s not one of those.”

Me: “So, not like a fig newton?”

Customer’s Husband: “A fig newton is a cookie!”

Me: “So, can you describe it in anymore detail?”

Customer: “Sure, it’s got figs and you can serve it at a party.”

Customer’s Husband: “You have to say more than just ‘figs.'”

Me: “What is it made from?”

Customer: “Well, this one was made of figs.”

Me: “Okay. And…?”

Customer: “…and you can put it on a big platter and serve a lot of it at a party.”

(I don’t think her husband knew what she was talking about, either. Eventually I sent her in the direction of the dried figs. She never came back around to me, so hopefully she found what she was looking for without repeating the words “fig” and “party” to another crew member.)

Miss Strawberry Vodka Needs Her Tonic

| Boston, MA, USA | Bad Behavior, Food & Drink

(My coworkers and I are enjoying our company holiday party. One of my coworkers, who just turned 21, is ordering a drink. The server is clearly experienced and knows what she’s doing.)

Coworker: “Can I please have a strawberry lemonade with vodka?”

Server: “Sure! I’ll be back with your drinks.”

(About three minutes later, the server arrives with my tables’ drinks, including my coworker’s lemonade. She takes a sip.)

Coworker: “Oh, no! This is too strong. Can you please add some more juice to it? And can you also add some whipped cream on top?”

Server: “Sure, no problem.”

(Our server is back almost a minute afterwards with her drink. As soon as she puts it down in front of my coworker, the following happens:)

Coworker: “I forgot to ask you to put it all in the blender! I can’t have this drink like this. Please take it back and put it through the blender!”

Server: “I am sorry, miss, but you would need to order a new drink.”

Coworker: “Why? It’s just a quick ten seconds on the blender! How is that too hard for you to do?”

Server: “I apologize but this is company policy. Would you like to order a frozen drink instead?”

Coworker: “Never mind! You’re so unhelpful! I would like to speak to your manager!”

Me & Other Coworkers: “Shut up and drink your cocktail!”

(We found out that my coworker did not tip our server. We all gave a little extra on our tips to make up for her abrasiveness. Our server was really happy to know not all of us were like my coworker!)

Talking Turkey About Tofu

| Chicago, IL, USA | Food & Drink

Me: “Hi, welcome to [Restaurant]. What can I get for you today?

Customer: “Um… well….. hmm… Is there turkey in the turkey sandwich?”

(I have been having a very bad day:)

Me: “Nope. It’s tofu.”

Customer: “Oh, I love tofu. I’ll have that…”

Must Be Super Baked

| USA | Awesome Workers, Bizarre, Food & Drink

(Our bakery is designed so that customers can see me working. There are large signs proclaiming BAKERY right above the employee door. One day I am bent over doing some intricate detail work on a trim. I am clearly wearing our uniform and appropriate apron.)

Customer: “Do you work in the bakery?”

(I don’t immediately respond, thinking they were addressing my coworker who is right there out on the sales floor.)

Customer: “Excuse me! Do you work in the bakery?”

Me: *look up with a slightly incredulous look on my face* “Yes. What can I help you with?”

(The customer asks a question which I cheerfully answer and they leave. I immediately start laughing. My coworker gives me an inquisitive look.)

Me: “I don’t know why I keep getting that question. Next time I’m going to panic and say ‘OH, GAWD, I’M SLEEP-DECORATING AGAIN! How did I get here?!'”

(We laughed and shook our heads and continued working in our bakery, which we then dubbed ‘The Fakery.’)

Refunder Blunder, Part 10

| ON, Canada | Crazy Requests, Extra Stupid, Food & Drink, Theme Of The Month

(The store opens five minutes early and a customer comes in specially to make a return.)

Customer: “I was hoping to exchange these chips and get a different flavour.”

Supervisor: “Do you have a receipt?”

Customer: “No.”

Supervisor: “Well, these are still well before their expiry date…”

(She looks at the second bag.)

Supervisor: “Oh, this is a flavour we don’t carry.”

Customer: “I’m just hoping to exchange them.”

Supervisor: “I understand that, but we don’t carry this product.”

Customer: “All I want to do is exchange these chips for another flavour in the same brand.”

Supervisor: “Sir, I’m sorry, but we’re not even really supposed to do returns without a receipt, and I can say quite confidently that you didn’t buy them here.”

Customer: “I KNOW I didn’t buy them here, but I don’t understand why I can’t return them here.”

Supervisor: “You don’t understand why I won’t return something we don’t sell?”

Customer: “…I don’t want to talk to you anymore.”

Related:
Refunder Blunder, Part 9
Refunder Blunder, Part 8
Refunder Blunder, Part 7

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