November Theme Of The Month: Black Friday!

Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Remain As Cold As Ice

, | GA, USA | Bad Behavior, Food & Drink, Wild & Unruly

(I’m a manager in a well-known fast food restaurant.)

Customer: “You a**holes are trying to kill me!”

Me: “I’m sorry, ma’am, what’s the problem?”

Customer: “You stupid mother-f***ers are trying to kill me!”

Me: “I assure you we’re not trying to kill you. Could you please tell me what’s wrong?”

Customer: “I ordered a [Soda] with no f****** ice, and you stupid mother-f***ers filled the cup with ice! I am deathly allergic to ice!”

Me: “I’m really sorry about that, ma’am. Let me fix that for you.”

Customer: “You’d better fix it. And I want my f****** money back, you stupid mother-f***er. I’m going to call the district office and have you all fired.”

Me: “Sure. I need to get that number from my office, as well as a refund slip for you to sign.”

(She continues to call me assorted names as I walk away.)

Me: “Sorry about the wait. Just print your name and sign. You can include a contact number if you’d like the district manager to call you.”

Customer: “I’m calling the f***ing office first thing tomorrow morning.”

Me: “I apologize again. Here’s your money, and here’s your [Soda], no ice, to which you are deathly allergic. I’m really sorry for the inconvenience. Have a good night.”

(She leaves the store still cussing up a storm.)

Next Customer: “That was amazing. Your facial expression didn’t change a bit the whole time.”

Me: “That’s because a decade of working customer service has left me dead inside. Now I’m going outside for a cigarette to try to finish off the rest of me.”

(The next morning I got a phone call from the district manager about how I was rude and unsympathetic to her serious medical issue, which she conveniently didn’t explain to him. I faxed him the refund slip with the reason for refund: Customer is deathly allergic to the solid form of water. He ended up praising me for not physically assaulting her.)

Pranks For Breakfast

, | Wheat Ridge, CO, USA | Bad Behavior, Bizarre, Food & Drink, Theme Of The Month

(I’m 16, working in McDonald’s over the summer, and for this particular shift I’m taking orders in the drive-thru. It’s about three in the afternoon.)

Me: “Welcome to McDonald’s. What can I get for you?”

Customer: “I’ll have an Egg McMuffin.”

Me: “I’m sorry, sir, that’s one of our breakfast items, and we stopped serving breakfast at 10:30.”

Customer: “Okay, I’ll just have some hash browns.”

Me: “Sadly, that’s another breakfast item.”

Customer: “Hot cakes!”

Me: “Breakfast item again, sir.”

Customer: “Okay, I’ll have a Whopper with cheese.”

Me: “I’d be happy to serve you one of those, but they’re sold at the Burger King a block down the road. We have Big Macs.”

Customer: “I’ll just have a drink. Medium Frosty, please.”

Me: “And for that, you’ll have to go to the Wendy’s across the street. We just have regular milkshakes.”

Customer: “Medium Coke, then.”

Me: “Lovely! That’ll be $1.08. Please pull around to the first window.”

(I used the moment it took the car to pull around to take a deep breath before I turned to take the customer’s money, and saw him looking back at me with the biggest grin ever, laughing at himself.)

Me: “Hi, Dad.”

The Fall Of The Call

| Indianapolis, IN, USA | Bad Behavior, Criminal/Illegal, Food & Drink, Theme Of The Month

Me: “Thanks for calling [National Pizza Chain]. What can I get you?”

Caller: “Yeah, I want a large pepperoni pizza, no pepperoni, and six orders of fries.”

Me: *click*

(Five minutes later:)

Me: “Thanks for calling [National Pizza Chain]. How can I help you?”

Caller: “Yeah, I want a dozen cheeseburgers, hold the cheese, and four fries.”

Me: *click*

(Five minutes later:)

Me: “Thanks for calling [National Pizza Chain]. How can I help you?”

Caller: “Do you have gum?”

Me: “No, but I do have caller id, and will be giving your number to the police if you call here again.”

Caller: *click*

The Drink Of The Month

| IA, USA | Food & Drink, Language & Words, Rude & Risque

(I work at a kiosk of a popular coffee chain. It’s before school, and my coworker is ringing up a girl’s order.)

Customer: “I want a peppermint mocha, but with no coffee in it.”

Coworker: “Okay, so a steamer.”

(My coworker hands me the cup and I can’t help but giggle a little.)

Coworker: “What is it?”

Me: “Oh, you wrote down PMS for the drink order.”

Coworker: *laughing* “Oh jeez, I didn’t even think about that. But that’s what it is, a peppermint mocha steamer.”

Customer: “That’s one way to start a morning.”

(I make the drink and hand it to her.)

Me: “Here’s your PMS, ma’am.”

Customer: “Don’t go PMSing now!”

Buy One, Get One Free a From Thought

, | Canada | At The Checkout, Extra Stupid, Food & Drink

(A customer presents me with a buy one get one free for a burger.)

Customer: “How much would this come to?”

Me: “That’s [price].”

Customer: “Okay, and how much would it be if I didn’t use the coupon and only got one burger?”

Me: *That’s [same price].”

Customer: “But how come it’s the same price?”