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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    Tivo Side Effects

    , , | UK | At The Checkout, Food & Drink, Technology, Top

    Me: “Welcome to [restaurant]; can I take your order please?”

    (The customer asks for an item from the promotion that finished last week.)

    Me: “I’m sorry, sir; that promotion has finished.”

    Customer: “I want a [finished promotion item], like on the TV.”

    Me: “We do not have that item anymore I’m afraid.”

    (The customer once again demands the item, saying it slowly and separates the words like I don’t understand what he has asked for. Again, I tell him that the item is no longer on the menu, and he proceeds to ask me for it another three times.)

    Me: “Sir, the burger you’re requesting is no longer available. We now have [new promotional item] instead. Would you like one of those?”

    Customer: “No! Listen to me woman: I want a [ended promotion item]! If you can’t do your job, get someone who can on the line! Stupid f****** b****!”

    (My manager has walked in to see what the hold up is. He is also wearing a headset, and has heard everything. He waves his hand at me to turn my microphone off, and he takes over.)

    Manager: “Sir, the item you are requesting is no longer available; instead, we have [new promo item].”

    Customer: “Why is this so hard to f*****g understand!? I want a [ended promo item]! I want it as a large meal with a chocolate milkshake!”

    Manager: “That item is no longer available.”

    Customer: “Then why are you still f****** advertising it on the TV!?”

    Manager: “We’re not, sir.”

    (The customer huffs loudly after shouting several curse words at my manager, speeding past the drive thru window with his middle finger up. I’m shaking from stress, and on the verge of tears. I don’t deal with immense pressure very well, so my manager lets me go on a break. I return to the window after my break. After a few cars, the same customer from before drives up again. Reluctant to deal with him, I call over my manager, who takes the microphone.)

    Manager: “Welcome to [store name].”

    (The customer looks very shaken on the camera.)

    Customer: “Ey er… is that girl I was talking to still there?”

    Manager: “Yes she is here next to me; why do you ask?”

    Customer: “Can you put her on the microphone, please?”

    (My manager looks at me, and I nod a little, activating my microphone.)

    Me: “Yes, what would you like, sir?”

    Customer: “Listen, I’m so sorry about earlier. It turns out I was watching a pre-recorded TV show. Can I have [order], and add a large meal on top for yourself and your boss; I’ll pay for it!”

    Grill The Sandwiches, Not The Staff

    | Boise, ID, USA | At The Checkout, Bad Behavior, Food & Drink

    (My boyfriend and I are getting lunch from the deli. Standing next to me is a customer, ordering a sandwich from a different worker.)

    Customer: “Do you speak English? How many times do I have to tell you? No cheese!”

    Deli Worker: “Alright, ma’am.”

    Customer: “Why is this taking so long? Hurry up!”

    Deli Worker: “I’ll have your order done shortly.”

    (The bread on the sandwich breaks, and the employee looks panicked.)

    Deli Worker: “Would you like me to remake your sandwich?”

    Customer: “Just put the d*** thing in a bag so I can go!”

    Deli Worker: “Are you sure?”

    (The customer turns to me.)

    Customer: “Does anyone speak English in this place?!”

    Me: “There is no reason to be so rude.”

    Customer: “But he asked me if I wanted cheese! I wrote down ‘no cheese’ and he still asked me!”

    Me: “So what? Ma’am, he is trying his best, and being patient with you. You need to calm down.”

    Customer: “This is ridiculous! What is wrong with you people?”

    (I reach up to gather my order, which is now ready.)

    Customer: “D*** it, look at me when I’m talking to you!”

    Me: “No, thank you.”

    (I give the employees a huge grin.)

    Me: “Thank you so much! Have a wonderful day, guys!”

    Customer: “Why doesn’t anyone speak English?!”

    (Both deli workers give me an appreciative smile. The one that made my food runs over to the register and puts a sticker on my plate; my lunch is free!)

    It’s Crazy Season(ing)

    , | ON, Canada | At The Checkout, Bizarre, Food & Drink

    (A customer has ordered a poutine, two large fries with seasoning and a rooter through the drive thru. My manager has informed me that it will take three minutes to cook up enough fries to fill the order, so I go to the window ask her to park her car while she waits.)

    Me: “Hi, so there going to be three minutes to cook—”

    Customer: “You forgot one of my drinks.”

    (Her order was for only one drink, but I just pour her another drink rather than argue.)

    Me: “There you go; sorry about that. It will just be three minutes for your fries—”

    Customer: “Can I get some ketchup packets too?”

    Me: “Sure I’ll put some in the bag. If you could—”

    Customer: “Can I get them now?”

    Me: “Here you go. So if you just want to—”

    Customer: “Can I get some more?”

    Me: “Sure. If you’ll go pull up in front of the building—”

    Customer: “Can I get a container of seasoning too?”

    Me: “Sure.”

    (I go ask the kitchen for a container of seasoning. While I’m waiting, my manager gives me a puzzled look and glances meaningfully at the drive thru timer; I just shrug and grimace. The customer looks inside the container when I give it to her.)

    Me: “Okay, so here you go. If you’ll pull up in front of the building, we’ll bring&mdash”

    Customer: “Can I get a lot more seasoning?”

    Me: “Sure.”

    Coworker: “She’s not gone yet?!”

    Me: “She wants more seasoning first.”

    (My manager’s just shaking his head.)

    Me: “So here you go. Just pull up and we’ll bring you—”

    Customer: “Yeah, yeah. I know.”

    (The customer drives through. At this point, she’s been sitting at our window for over two minutes, so her food is ready very quickly. I hand her the order out in the parking lot.)

    Me: “Alright, so there’s your poutine, and two large fries. Sorry about the wait. Have a—”

    Customer: scowls* “I hope no one spat in this!” *rolls up her window and drives away*

    Me: “—nice day.”

    Punch, Drunk, And Love

    | USA | Food & Drink, Love/Romance, Wild & Unruly

    (I’m sitting at a bar when a drunk man approaches a regular female customer, who has been quietly chatting with the also-female bartender.)

    Drunk Customer: “Hey, honey, let me buy you a drink.”

    Female Regular: *not even turning around* “No thanks. Already have one, and just so you know, I’m married.”

    Drunk Customer: “S***, b****, I’m just offering a beer.”

    Female Regular: “And I’m politely declining. Please leave me alone.”

    Drunk Customer: “I bet I could f****** beat the s*** out of your man!”

    Female Regular: *smiling slightly* “Most likely.”

    (The male customer sitting next to her, who has been quietly eating his food, and seemingly not involved in the situation at all, laughs.)

    Male Customer: “Gee, thanks, babe.”

    (The drunk man scoffs at the male customer, who is at least five inches shorter and, while fit, not remotely as muscular as the drunk.)

    Drunk Customer: “You’re this b****’s man?”

    Male Customer: “I’m this woman’s husband, yes.”

    Drunk Customer: “S***, I could pummel you in seconds! She should ditch your sorry a**, and I’ll show her what a real man is like!”

    Male Customer: “You could probably beat me up, but that’s not the problem. My wife asked you to leave. Please do so before you get hurt.”

    Drunk Customer: “F*** you, what are you gonna do about it?!”

    (The drunk customer grabs the male customer’s shoulder, and tries to punch him. Before he can, the female regular turns on her bar stool, twists the drunk’s hand away, and punches him so hard in the face that he drops to the floor.)

    Male Customer: “I didn’t say I’d hurt you.”

    (The drunk stumbles to his feet, furious and bleeding from his nose.)

    Drunk Customer: “F*** you both!” *to the bartender* “This b**** punched me! Throw her out!”

    Bartender: *laughs* “H*** no!”

    Drunk Customer: “B****! I AM THE OWNER’S BROTHER! I WANT THIS W**** AND HER HUSBAND TOSSED!”

    Bartender: *to the female regular* “Huh, I didn’t know we had a brother.”

    Drunk Customer: “…huh?”

    Bartender: “I own this bar, and the woman you were treating oh-so-kindly is my little sister. And she had every right to deck you for being a d***.”

    Drunk Customer: “F*** ALL OF YOU! I DON’T NEED TO LISTEN TO YOU, YOU F****** GINGER IRISH W****! TRYING TO RUIN ME! NO MAN WILL EVER WANT TO F*** YOU, YOU B****!”

    Bartender: “You don’t need to listen to us anymore. Get out of my bar; you’re banned for life.”

    (The drunk man continues to scream obscenities at her, her sister, and her brother-in-law, until he had to be dragged out by the bouncer—the bartender’s husband.)

    Customer Gets Carded Anyway

    | Manchester, England, UK | Criminal/Illegal, Food & Drink, Wild & Unruly

    (I am working the drive-thru, and the card machine has just gone down. There are a number of cars already waiting in line, so I go outside to put signs up and tell them about the problem.)

    Me: “Hello, madam, I am very sorry, but we are having problems with our card machine. If you need to pay by card, you will need to go inside the restaurant.”

    Customer: “Well why the f*** didn’t you tell me before?”

    Me: “I am very sorry but this problem has only just occurred.”

    Customer: “You stupid b****, I asked why didn’t you tell me before I queued up!”

    Me: “I walked out here as soon as we had the problem, and again, I am sorry for the inconvenience.”

    (The customer starts screaming at me, so I walk behind her car to go and tell the next customer.)

    Customer: “Don’t walk away from me b****. I was talking to you! Are you stupid?”

    (The customer then reverses her car into me hard, knocking me to the floor.)

    Customer: “You damaged my car you little s***! I am phoning the police!”

    (Someone comes out to help me, and calls an ambulance. Both the ambulance and police arrive, and surprise, surprise, it isn’t me that is arrested!)


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