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  • Had It Up To Their Neck With Bad Customers
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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergy’s, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    The Wait Time Was Criminal

    | Chattanooga, TN, USA | Bizarre, Criminal/Illegal, Food & Drink

    (My husband calls a diner ahead for two Philly sandwiches. When we pull up, we see the waitress and the cook waiting outside while one person is eating at the counter.)

    Cook: “Are you [last name]?”

    Husband: “Yes?”

    Cook: “I’m sorry, but there’s been… an issue with your order.”

    Husband: “What’s going on?”

    Cook: “We’re waiting for the cops. You see, I was in the middle of making your order. That gentleman in there came in, grabbed your food off the grill, and sat down to eat. We think he might be armed. We’ve locked him inside, and we’re waiting for the cops.”

    (My husband is speechless.)

    Cook: “I’ll also have to remake your order if you still want it.”

    Husband: “It’s okay. We’ll wait.”

    (We are there for over an hour. The cops show up rather shortly. They arrest the man, and take all available evidence. The cook and waitress have to clean everything before they can make my husband’s order. We are given half off for our wait!)

    Food For Thoughtless

    | Derby, England, UK | Awesome Customers, Food & Drink

    (The store I work in is now a very popular coffee brand store. We’ve been open for two weeks. The building was previously a food and dining store, but the building had been empty eight months prior to our store opening.)

    Me: “Hello, sir, how are you today?”

    Customer: “Well, I’m not very d*** good now!”

    Me: “Oh, I’m ever so sorry to hear that! How can I help you today?”

    Customer: “I came here for some breakfast, but you’re not [old store] any more!”

    Me: “Well, we do have breakfast options. We can heat them for yo—”

    Customer: “NO GOOD! I WANTED HOT FOOD!”

    Me: “We can do you hot food; we offer porridge, and of course our lovely hot dr—”

    Customer: “IT’S S***! IT’S GARBAGE, THAT’S WHAT IT IS! I WON’T PUT UP WITH IT!”

    (While he’s steadily getting angrier, another customer has entered the store behind him.)

    Me: “Um, there’s not really much else I can do I’m afraid, sir. Was there anything I can help you with?”

    Customer: “Yes, I’ll have a… NO! I’ll go somewhere else. THIS IS TOTAL S***! What do you have to say for yourself?!”

    Me: “Er… I’m sorry but [old store] hasn’t been open on this site for almost a year, so there really is nothing I can do about it. If that is everything, I will just serve the next customer who has been waiting patiently. Thank you, have a good d—”

    Customer: “I’M NOT FINISHED WITH YOU! I WA—”

    Next Customer: “Well, she’s finished with YOU! You’re obviously bloody stupid; EVERYONE knows that [old store] hasn’t been here for ages! It’s too d*** early for you to be yelling at this poor girl! Now, sod off and let me get my coffee!”

    (The first customer all but runs from the store.)

    Me: “Wow, thank you for that! I’m so sorry you had to step in though!”

    Next Customer: “No worries, my darling! Hey, I recognise you; didn’t you work at [popular fast food store]?”

    Me: “Yup! Five years of putting up with customers like that; I think I may have brought them with me!”

    Next Customer: “Oh, dear me. Well, this is for you, darling! Keep that smile going!”

    (The woman hands me a £5 note, swiftly followed by several more from the other customers in the store, all of whom come over when they hear where I used to work!)

    There’s Nothing To Fear But Beer By Itself

    | Manteo, NC, USA | At The Checkout, Crazy Requests, Food & Drink

    (During the night shift at the 24-hour gas station, it’s against policy to have the store open from midnight to five if you’re working alone. My coworker hasn’t shown up, so I am doing some cleaning while the store is temporarily closed and locked. A customer bangs angrily on the door. After several mimes of miming ‘Sorry!’ and pointing to the ‘Closed’ sign, I open the door a crack, figuring she might be in trouble or have run out of gas.)

    Me: “Yes?”

    Customer: “Open the door!”

    Me: “I’m sorry, we’re closed. I’m not allowed to be open from midnight to five.”

    Customer: “You’re CLOSED?!”

    Me: “Yes! Well… is it an emergency?”

    Customer: “It is an emergency! I need beer!”

    Dealing With Racists Can Be Ownerous

    | Fort Worth, TX, USA | Bigotry, Food & Drink, Themed Giveaway, Top

    (I am eating dinner at a cafeteria. I see a waitress being incessantly berated by an elderly woman.)

    Waitress: “May I help you to your table, ma’am?”

    Customer: “Just listen to that redneck accent!”

    Waitress: “I grew up in Texas, Ma’am. Many of us—”

    Customer: “It’s still WHITE TRASH TALK!”

    (The waitress keeps her composure, and helps the elderly woman to her table. The customer starts talking to her grown-up children at the table.)

    Customer: “She is a no-class nothing! White trash! That’s all she is!”

    (The waitress finally takes a deep breath, and walks up to the elderly woman’s table.)

    Waitress: “You’re calling me white trash. Do you know that I own this franchise?”

    (The elderly woman’s eyes narrow at her, as though trying to figure out if she is lying or not.)

    Waitress: “If you’ll look at that plaque, that’s mine. It says I own this franchise. And, ma’am, you need not come back here again.”

    Makes You Want To Shrimp Into Your Seat

    | MI, USA | Bad Behavior, Food & Drink, Health & Body, Top

    (I am out for lunch with a friend, and we have just finished ordering. Our waitress has been nothing but cheerful and friendly.)

    Me: “Oh, I noticed a lot of your lunch specials have shrimp in them. Could you please make sure my food doesn’t come into contact with any shellfish?”

    Waitress: “Oh, definitely!” *makes note* “So, are you just allergic to shrimp, or all shellfish?”

    Me: “All shellfish.”

    Waitress: “That sucks. I’m allergic to the iodine in shrimp, but I can eat crab legs and stuff. Anyway, I’ll get this right in for you!”

    (As she walks away, I notice my friend is silently fuming.)

    Me: “What’s wrong?”

    My Friend: “What business is it of hers what you’re allergic to? She had no right to ask that!”

    Me: “She was just making conversation; no big deal.”

    My Friend: “No! She had no right! I’m going to talk to a manager about her behavior!”

    Me: “Dude, just chill; she was just being friendly.”

    (Ignoring me, my friend goes up to bar and demands to speak to a manager. The bartender promises to have one come to our table. My friend returns to the table. A couple of minutes later the manager appears.)

    Manager: “I hear you wanted to speak to me. Is there anything I can help you with?”

    My Friend: “Yes! Our stupid b**** waitress is rude and unprofessional! My friend here is allergic to shellfish, and when she asked that her food not touch any shellfish, your employee refused until she knew exactly what my friend was allergic to! She demanded to know! She has no right!”

    (At this point I want to hide in my seat, but the manager turns to me.)

    Manager: “Is this true? I sincerely apologize; I have never known her to do something like that!”

    Me: “That’s because it didn’t happen. She was making conversation, and simply asked a question, after making the note about my allergy. She is a wonderful waitress; my friend here is blowing it all of proportion.”

    My Friend: “No, don’t listen to her! That waitress is horrible and deserves to be fired! I demand that our bill be free!”

    (The manager is looking a bit confused. Our waitress is standing nearby, looking like she’s going to cry. I’ve had enough, and turn to my friend.)

    Me: “This has gone too far. I don’t know what you’re flipping out about, and if this is just some ploy to get free food, I want nothing to do with it. I’m not lying to get that poor girl in trouble, just because you’re cheap!”

    (I turn to the manager.)

    Me: “May I please be seated elsewhere?”

    (The manager obliges and seats me across the restaurant, though he lets me keep the same waitress. My friend—who I no longer speak to—keeps making such a racket that he is removed. I have a delicious, shellfish-free lunch, and the manager even gives me a free dessert!)


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