November Theme Of The Month: Black Friday!

Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Cocktail Fail

| Australia | Crazy Requests, Food & Drink

(I work at the bar of a venue that holds specific functions.)

Customer: “Hi. Do you do cocktails?”

Me: “I’m sorry; we’re not able to do cocktails tonight.”

Customer: “Oh, okay. Can I just get an espresso martini then?”

Me: “…Um, no.”


| CA, USA | Family & Kids, Food & Drink, Health & Body

(I am working the register at a sandwich shop at a theme park. A customer walks in with her mother.)

Me: “Hello, what can I get for you today?”

Customer: “Do y’all have turkey sandwiches?”

Me: “Yes, we do. It comes with your choice of chips, salad, or fruit.”

Customer: “Salad. I am on a diet so I can’t have any fat. By the way is your bread on the turkey sandwich fat free?”

Me: “Yes, I believe so. I can go ask our chef if you would like.”

Customer: “No, it’s okay. I think you are right. Is your turkey fat free?”

Me: “Yes, our turkey is lean, cooked and sliced right here.”

Customer: “Oh, that sounds good. Also are your tomatoes fat free?”

(At this point, the coworkers around me and this woman’s mother are stifling laughs.)

Me: “Yes… they are definitely fat free.”

Customer: *to her mother* “See, ma, I am doing this diet thing right.”

Me: “Might I mention that we have a mustard sauce on our sandwich that is not fat free, and includes mayo. Would you like me to get you one without it?”

Customer: “No. How can you eat a sandwich without mayo?”

One Pint Of Stubbornness

| Scotland, UK | At The Checkout, Bizarre, Food & Drink, Money

(I work in a small independent pub which is near to several large chain pubs. As a result, people are sometimes put off by the fact we have slightly higher drink prices. Guinness is among one of the most expensive drinks we sell.)

Me: “Hi, sir, what can I get for you today?”

Customer: “Hi there. Can I have a pint of Guinness, please?”

(I go and pour half of his pint, before returning to charge him for it.)

Me: “That will be £3.90 please.”

Customer: “What?! That’s outrageous, you can get it for £3.40 across the road!”

Me: “I understand that. Unfortunately, as we are an independent pub, we cannot afford to match the prices of the larger chains, especially with the high buy in cost of Guinness.”

Customer: “Well, can’t you make it cheaper? It’s just absurd!”

Me: “No, I have absolutely nothing to do with the prices I’m afraid. We do have [large selection of other drinks] for a lot cheaper if you’d prefer.”

Customer: “No, I’ll have the Guinness, but that’s unacceptable! How can you charge that much?! I wouldn’t work somewhere that charges so much. It’s ridiculous!”

(I keep trying to explain to him why it is so expensive and offer him alternatives but with no success. He does however pay for his drink, and I place it in front of him.)

Customer: “It’s not that I can’t afford £3.90; I can!” *shows me the money in his wallet* “But it’s the principle! Just ridiculous. Where is your sink?”

Me: “Excuse me?”

Customer: “Your sink! I refuse to drink something that costs so much; it’s going down the drain!”

Me: “Sir, you’ve already paid for it. There is really no need for that.”

Customer: “Fine! I’ll chuck it down the toilet, then. I refuse to pay that much for a drink!”

(The customer then went to the bathroom and came back seconds later with an empty pint glass, ranting loudly about high prices and how we were all c***s for charging that much. I would understand if he’d refused to pay for the drink as some people do, but paying for it to chuck it down the toilet?)

Any Given Sundae

| Perth, WA, Australia | At The Checkout, Bizarre, Food & Drink

(I’m working drive-thru at a well known fast food place.)

Customer: “I’d like one large chocolate sundae, and one large sundae with chocolate or caramel on the bottom and chocolate or caramel on the top with extra chocolate or caramel. It doesn’t matter which one.”

Me: “So two large sundaes wi—”

Customer: “No, you’re not listening to me. One large chocolate sundae. One large sundae with chocolate or caramel on the bottom and chocolate or caramel on the top with extra chocolate or caramel. Either one.”

Me: “Okay. So in total you have tw—”


Manager: *signalling to me that the customer wants just one*

Me: “So you want one large sundae with chocolate on the bottom and caramel on the top with extra sauce?”

Customer: “YES. That wasn’t so hard, was it?”

They Are Streets Ahead Of Your Scam

| LA, USA | Food & Drink, Liars & Scammers

(This is back when pizza shops had a “30 minutes or less” delivery guarantee. An order comes in for a pizza and a drink to be delivered to East 4th Street. I get to the address in plenty of time and it’s the wrong house.)

Me: *calling the office* “Can I just verify the address?”

Office: “Yeah, it’s East 4th Street.”

Me: “That’s where I went and it was the wrong house. Can you call the customer to verify the address?”

(The customer verifies that the address is East 4th Street. I knock on a few doors to no avail, give up and drive back to the office. I check the map and find an East 4th LANE. On a hunch, I head over there. Sure enough, it’s the customer.)

Me: “That will be [total].”

Customer: *arguing* “No way! You’re late and I want the order for free.”

Me: “Afraid not, as it’s your fault for repeatedly giving us the wrong address.”

Customer: “Oh, yeah? Want to come inside and ‘talk about it?!’”

Me: “I don’t think so. Are you going to pay me or not?”

(He refused. I flipped open the pizza box, grabbed a slice, and started eating it in front of him, turned and got in my car and head back to the office! When I got there, I told the boss what I did and he told me that I will have to pay for that order. It cost me $1.00 and that was the last I heard about it.)