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  • Had It Up To Their Neck With Bad Customers
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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergy’s, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    Sugar And Spice And Naughty And Nice

    | Bloomfield Hills, MI, USA | At The Checkout, Bizarre, Food & Drink, Health & Body, Movies & TV

    Customer: *after purchasing tickets and popcorn* “And I need to get my husband a drink. Give me a bottle of water. Or… what do you have that’s not naughty?”

    Me: “Um, naughty like… ‘sex on the beach?’”

    Customer: “No. Just without any high-fructose crap. Saccharine is fine, aspartame isn’t…”

    (She begins to look at the options in our cooler as her husband, wearing a ‘live free or die’ hat, enters.)

    Customer: “Get something to drink. Something not naughty.”

    Customer’s Husband: *to me* “You got Coke products?”

    Me: “Yes. We have fountain drinks which have HFCS, and the bottled drinks are all cane sugar. So they aren’t, um, quite as naughty.”

    Customer: “Oh, he’ll just have a bottle of water.”

    Me: “Okay. So that’s two bottles of water? One for him and one for you?”

    Customer’s Husband:  ”I think I’ll have a Cherry Coke.”

    Customer: “Cherry Coke? What are you, 12?”

    Customer’s Husband:  ”We’re at a movie!”

    Customer: “But it’s NAUGHTY!”

    Customer’s Husband:  ”Fine. Make it a small.”

    Customer: “Well, I’ll be in the theater while you’re getting diabetes! WITH MY WATER!”

    (I prepare the Cherry Coke for him and ring it up.)

    Me: “Live free or die, man. Here’s your drink.”

    This Friendship Is Fried

    | Bowling Green, KY, USA | Extra Stupid, Food & Drink, Language & Words

    (I approach a table occupied by a young couple.)

    Me: “Hello. I’m [My Name] and I’ll be your waitress. Can I get you something to drink?”

    Young Man: “Hello. Um, yes.  I’ll have a [Soda Pop] and we’re ready to order, if that’s okay?”

    Me: “Certainly, what can I get for you?”

    (The young man, polite and well-spoken, places his order and I turned to the vacant eyed young lady with him. All empty smiles and mindless giggles, she inquires…)

    Young Lady: “Hee, hee, hee. What’s a kwee-sa-dil-la?”

    Me: “I’m sorry?”

    (She points to the quesadilla plate and I calmly explain the concept to her.)

    Young Lady: “Hee hee! Oh, I don’t think I’d like that? What’s chicken ‘friend’ rice?”

    (The young man takes on a look of pained embarrassment and I try to spare him by keeping my expression neutral.)

    Me: “Its rice that’s been stir fried and had vegetables, egg, and chicken added to it.”

    Young Lady: “Tee hee. Oh, so, it has shrimp in it?”

    (Young man face palms.)

    Me: “We have a shrimp fried rice plate that has shrimp in it.”

    Young Lady: “No, no, no. I want that chicken ‘friend’ rice stuff.”

    Me: “All right. So chicken fried rice and—”

    Young Lady: “And that’s got shrimp, right?”

    (Young man drops head to table and tries to disappear.)

    Me: “Um, no, it has chicken but I can have them make shrimp fried rice instead.”

    Young Lady: “No, no. I want chicken ‘friend’ rice with shrimp, not chicken.”

    He Has Mama Issues

    | Stettler, AB, Canada | Food & Drink, Funny Names, Wild & Unruly

    (I’m a fairly new cashier at a popular fast food restaurant. Our burgers have names, like ‘Mama Burger’ or ‘Teen Burger.’)

    Customer: *obviously intoxicated* “I want a cheeseburger and I want it hot. I don’t want it sitting in the f******* warmer.”

    (As there is no listing for cheeseburger, I automatically change it to a ‘mama burger’ with cheese.)

    Me: “Of course, sir, that’ll be $7.50.”

    (I continue on with my job, cleaning trays and wiping tables, as someone else bags food. After several minutes I notice the customer is still standing there without his food. There is a bag sitting on the counter, and as I check the receipt I notice it is his ‘mama burger’ with cheese.)

    Me: “Sir, I believe this is your meal here. Your cheeseburger?”


    (As he continues on, my manager steps in and I quietly go hide in the back room and watch and listen.)

    Manager: “I’m sorry for the mix up, sir. This is a cheeseburger, but in this restaurant it’s called a—”


    Manager: *calmly* “I’m sorry, sir.”

    Customer: *snatches food from counter* “I’M SO MAD, I COULD JUST—” *raises his fist to manager’s face* “I SHOULD BURN THIS BUILDING DOWN ON TOP OF ALL OF YOU WORTHLESS PIECES OF S***!”

    Manager: “You should not be out drinking and driving. It puts everyone in danger.”


    *storms out with his food*

    Next Customer In Line: “That’s a lie. He has had to be removed by police from [Other Fast Food Restaurant] four times. We’re instructed to phone police if he enters the premises.”

    Me: *comes out of hiding*

    Coworker: “You saw that coming, huh? I was wondering why you were hiding.”

    Me: “This job… It gets better, right?”

    Coworker: “No.”

    A Pint-Sized Understanding

    | Edinburgh, Scotland, UK | At The Checkout, Extra Stupid, Food & Drink

    Customer: “I’ll just take a pint, please.”

    Me: “Sure, what would you like a pint of?”

    Customer: “I just want a pint.”

    Me: “Yes. but what would you like?”

    Customer: “I want a pint. You work in a bar. How do you not know what a pint is?”

    Me: “Sorry. A pint is a unit of measurement; I am just asking what you would like a pint of.”

    Customer: “I DON’T KNOW! JUST GIVE ME A PINT!”

    Me: “Of course.”

    (I got him a pint of water. He was not happy.)

    Stamping Out Stamp Fraud

    | NC, USA | At The Checkout, Criminal/Illegal, Food & Drink, Liars & Scammers

    (A customer and his two teenage children come into the store at the beginning of every month, when they get their food stamps. We don’t sell a lot of food – being a drugstore – but we have basic essentials like bread and milk, and also candy. Every month, they would spend their food stamps on the most expensive candy we have. A few days later, they would return it, without the receipt, which rewards them with a store gift card. They would then use the gift card to get things they really wanted. It takes several months of the same cashier/manager combination to figure this scam out, because they try to buy and return from different cashiers at different times of the day. When we finally catch on, the next time they try to return items for a gift card, they were informed that we would NOT be giving them a gift card, nor accepting the return.)

    Customer: “Why not!? I return things here all the time! I’m a regular customer!”

    Manager: “You are returning food items that you bought with food stamps in order to get non-food items for free. That is a violation of the terms of the food stamp program. Goodbye.”

    Customer: *as he and his children are stomping off* “Well, we are NEVER coming here again!”

    (It was only three weeks until they were in the store again! Way to teach your children, Dad!)

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