October Theme Of The Month: Halloween!

Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Doesn’t Have A Liquor Sense

| Northampton, MA, USA | At The Checkout, Criminal/Illegal, Food & Drink

(I work in a grocery store with a liquor store attached. You can pay for groceries in the liquor store, but alcohol can only be purchased in the liquor store. A customer comes up with a bottle of liquor.)

Me: “I’m sorry, sir, you have to pay for that in the liquor store.”

Customer: “What?! Why?”

Me: “Even though the two stores are connected, the liquor license only applies to the liquor store.”

Customer: “That’s ridiculous! Can’t you just sell it to me?”

Me: “Sorry, sir, the register won’t let it go through. And anyway, I’m only 17 so it would be illegal for me to sell you this.”

Customer: “You know, you’d think that with the technology we have we’d have figured this out by now!”

Me: “Well, it’s not really a technological issue. It’s against the law…”

Customer: “The customer is always right!”

You Gave Me Tuna Much

| PA, USA | Bizarre, Food & Drink

Coworker: *to Manager* “We just got a customer complaint. He said we put two scoops of tuna on his sandwich instead of one.”

Me: “That’s the first time I’ve ever heard of a customer complaining because they got extra!”

Manager: “I know, really!”

Blow The Lid Off

, | MI, USA | Bizarre, Crazy Requests, Food & Drink

(I am covering drive-thru on my own for a little bit, due to extreme traffic at our front counter. I take a woman’s order, make her drink, and cash her out. When handing the coffee to a customer, I hold it on the top so they can get a grip on the cup itself. It makes it a lot easier for the customer, and it means that our hands don’t touch and cross-contaminate.)

Me: *hands the woman her coffee* “Have a—”

Woman: *glares at me* “You touched the lid. You can never touch my coffee lid.”

(I made her coffee. Which includes putting the lid on, and writing how much cream and sugar I put in it.)

Me: *too puzzled to speak*

Woman: “You can never touch my coffee lid. Now I need a new one. DOMED.”

(I grab her a different lid (my hand touches it, and it doesn’t bother her), and pass it out to her. She tsks at me, and drives off, repeating ‘You don’t ever touch my lid.’ She’s a regular customer, and she does this to everyone.)

Won’t Get Her Pie In The Sky

| WA, Australia | Food & Drink, Tourists/Travel

(I work in an Australian department store which has a food hall. An elderly customer approaches our bakery which sells fresh cakes and pies.)

Customer: “Hello, dearie, I’d like a steak and kidney pie.”

Me: “Unfortunately, we don’t sell steak and kidney pies, but we do have a selection of others.”

(I proceed to read the selection to the customer.)

Customer: “I’ll have the beef and mushroom pie, then.”

Me: “Sure thing.”

Customer: “Can you pack it well? I want to take it on the plane.”

Me: “The plane?”

Customer: “Yes, I’m flying back to London today.”

Me: “You want to take a fresh pie with meat products in it on an international flight back to England?”

Customer: “Yes, of course.”

Me: “You can’t take food that isn’t sealed out of the country and into another one.”

Customer: “Of course I can. Just sell me the pie”

(I sold the customer the pie and I still wonder how far she made it before customs stopped her.)


| Sterling Heights, MI, USA | Food & Drink

(I am ordering fries and a drink. I am in front of an older lady, who also orders fries in her meal.)

Cashier: “Hi, what can I get you?

Me: “Hi, I’ll have a medium fry and a mocha frappe.”

(I finish my order, for here, and step aside to wait for my order to be completed.)

Customer: “Hi, I’ll have a quarter pounder meal. Make it large, please.”

(She also finishes her order and steps aside next to me to wait for her food. There are three trays waiting to be filled when an employee places a medium fry on my tray. After a few moments the lady takes a couple fries from my tray, not realizing whose order they are from. Trying not to be rude, I don’t step in right away. An employee then places a quarter pounder and large fries on her tray. The lady suddenly realizes her mistake.)

Customer: “Oh, my, is this yours?”

Me: “Um, yeah I think so.”

Customer: “We’ll, why didn’t you say something?! Here, take my large fries since I just ate out of yours. I am so sorry!”

(She switches our fries before I can even respond.)

Me: “Oh, thank you.”

Customer: “No, I’m the one who ate your fries!”

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