July Theme Of The Month: Great Timing!

Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Don’t Listen And Lose Out

| Canton, CT, USA | At The Checkout, Extra Stupid, Food & Drink

(I am working the drive-through on a late-night shift with one other manager. It’s slow, but we do get a few customers. A customer pulls up to the drive-through.)

Customer: “Hello? I’d like two [Sandwich], please, but I don’t see them on the menu.”

Manager: “Sorry about that, sir; they recently changed the name of the [Sandwich], which is probably why you didn’t see it. We still have it, it’s just called the [New Sandwich] now.”

Customer: “Oh, shoot, that’s a shame. I’ll have two [Chicken Sandwich] instead, then.”

(My manager and I share a look, and I chime in, thinking he may have misheard my manager.)

Me: “We still have the [Sandwich], sir. It has just been renamed. Same bun, same toppings, same everything, just a new name.”

Customer: “Oooooh. Darn, that’s a real shame. Guess I have to have two [Chicken Sandwich] instead, then?”

(My manager shakes his head and puts the sandwiches through, and the customer takes them and drives off.)

Manager: “You know, that would have been funny if he hadn’t been through here the last two nights, and had the exact same problem.”

Mexican’t Have Cheese

| Toronto, ON, Canada | Bizarre, Food & Drink

Waiter: “Table five wants vegan nachos. And yes, I already told them that that’s basically just toasted chips with tomatoes and jalapenos and they still want it.”

Avoiding The Meat Of The Problem

| UK | Extra Stupid, Food & Drink

(I work at a customer service desk in a large supermarket.)

Me: “How can I help?”

Customer: “I want a refund for this frozen chicken!”

Me: “Okay, so what seems to be the problem?”

Customer: “I put it in the oven for a whole hour and it’s still pink inside!”

Me: “Um, okay. I would suggest putting it in the oven for longer then, ma’am.”

Customer: “Are you calling me stupid?!”

Me: “No, I’m just suggesting that it is pink because it’s not cooked properly.”

Customer: “Just because I’m not a chicken cooking expert like you!”

Me: “I’ve been vegetarian for 13 years, ma’am…”

God Help Her If She’s Using A Raspberry Pie

| IN, USA | Extra Stupid, Food & Drink, Technology

(I work for a company that deals with online registration for things like marathons, triathlons, little league, etc. Basically any sporting event. A lot of times people have trouble registering because of cookies on their browser.)

Customer: *sounding close to hysterics* “It won’t work! It won’t let me register! I need to get registered for this 5k now!”

Me: “Okay, ma’am, let me just see here. It sounds like the reason it won’t go through is because of cookies on your browser. Now, if you’ll go to the—”

Customer: “I don’t have any cookies. I’m diabetic!”

Race And Relations

| Nashville, TN, USA | Family & Kids, Food & Drink, Liars & Scammers

(I’m working as a server in my family’s restaurant. It’s important to note that I’m half-black, but can pass for being a tan white. A group I’m serving flag me down.)

Customer: “Hey, I got a complaint about you.”

Me: “What seems to be the problem, sir?”

Customer: “My wife and I’ve been finished for ten minutes and those white people over at the other table got their checks and their table cleaned and we still haven’t even gotten ours.”

(I look down at their table, I checked up on them not five minutes ago to ask for the check and they said they weren’t done, and they haven’t eaten much more. Meanwhile the customers they’re talking about had cleaned their plates.)

Customer: “You think we’re gonna pay at all, much less tip, for such a discriminatory business? Forget it. We want to talk to your manager and get your racist a** fired.”

Me: “Sir… I’ll do you one better. Want me to get the owner?”

(The customer grins smugly and nods.)

Me: “Hey, Dad!”

(My dad, who is unmistakably black, came up to the table. Upon seeing him, the customer looked at me and registered that I’m not just really tan, and just kind of sank into his bench while his wife, who had just looked embarrassed at this ordeal, burst out laughing. My dad at least got a good laugh out of it – immediately before he banned the guy from the restaurant for trying to use the race card to snag a free meal.)

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