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  • Had It Up To Their Neck With Bad Customers
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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergy’s, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    An Open And Shut Case

    | Spokane, Washington, USA | Crazy Requests, Food & Drink, Top

    (It is a hot day after closing time. I am, sweeping up with the drive-thru windows open, and a customer drives up.)

    Customer: “Excuse me, are you still open?”

    Me: “No, sorry, we closed at six. I’m just finishing up to go home.”

    Customer: “So you can’t make me a coffee?”

    Me: “Sorry, no, I already turned off everything and cleaned all the machines.”

    Customer: “But your windows are open.”

    Me: “Yeah, It’s pretty hot in here, so I left them–”

    Customer: “If your windows are open, it means you are open! You shouldn’t leave the windows open! It confuses people, and I think you should make me a coffee!”

    Me: “Well, I can see how you might be confused, and I’m sorry. I turned off all the ‘open’ signs, and our hours are posted. We close at six, so we’re closed.”

    Customer: “You’re windows are open! Make me a f***ing coffee now!”

    Me: “Sorry, I can’t. Everything is turned off! Do you want an Italian soda, or maybe a muffin?”

    Customer: “You can sell me a muffin when you’re closed?”

    Me: “Well, yeah. I don’t need the machines to give you a muffin. What kind do you want?”

    Customer: “I don’t want your f***ing muffin! You are deliberately withholding coffee from me! I am an American! You are violating my rights!” *customer proceeds to scream racial and sexist slurs at me*

    Me: “Oh, gosh, you know what?”

    Customer: “What?”

    (I slam the window shut, and yell through the glass.)

    Me: “Sorry! My window’s shut! We must be closed!”

    Best Keep A Lid On Acts That Stupid

    | Chicago, IL, USA | Extra Stupid, Food & Drink

    (A customer comes in, clearly inebriated, and orders a chili. We get it for him, he sits down but a couple of minutes later he comes back up to the counter.)

    Customer: “I think my chili is still frozen.”

    Me: “Are you sure? It should be quite hot.”

    Customer: “I’ll show you.”

    (He gets the chili and attempts to put his spoon in it.)

    Me: “Sir, the lid is still on.”

    More Importantly, Who’s Getting The Czech

    | Rome, GA, USA | Food & Drink

    (I overhear this as I am getting dinner.)

    Girl 1: “Hey, if you wanna grab us a table, I’m going to go see what they’re serving today.”

    Girl 2: “Okay.”

    Girl 1: *comes back* “Hey, what is a Pollock?”

    Girl 2: “I’m pretty sure it’s a person of Polish decent. Why?”

    Girl 1: “Oh, I guess they’re frying them over there by the cabbage.”

    (The sign says ‘Fried Potluck’.)

    In Real Hot Sauce Now

    | London, UK | Criminal/Illegal, Food & Drink, Top

    (I walk in and stand in a line. I’ve been there for all of five seconds before a man runs in, elbows his way to the front of the queue and slams a burger in front of the cashier. She is a young teenager.)

    Customer: "You f***ing b****! How many f***ing times do I have to tell you no f***ing sauce?!"

    Cashier: *smiling all the way through the exchange* "I’m sorry sir, what seems to be the problem?"

    Customer: "You f***ing up my burger! I want a refund now!"

    Cashier: "Certainly, sir! Do you remember what time you came in at?"

    Customer: "How am I supposed to f***ing know? You’re the one who took the d*** order!"

    Cashier: "I’ll have a look, sir, if you give me one moment."

    (She taps her screen, all the while being yelled abuse at by the customer. All the other customers have since cleared out, except for me. I motion to the cashier that I’ve called the police.)

    Cashier: "Hm…oh, is this your order?” *rattles off a few items*

    Customer: "Yes, that’s my d*** order! Now give me my f***ing refund!"

    Cashier: "Certainly, sir, let me just authorise that for you."

    (She taps on her screen some more and swipes a card a few times.)

    Customer: "F***ing hurry up, you b****! My f***ing dinner’s getting cold!"

    Cashier: "My apologies sir, give me one moment. Would you like me to give you a fresh order?"

    Customer: "You’d better, you b****!”

    Cashier: *hands customer his refunded money* "Okay, it’ll be three minutes to cook your order so if you’d like to sit down-"

    (At this point the man throws the money he’s just been given at the cashier and screams abuse at her. She picks up the change and counts it.)

    Cashier: "Your change comes up to £3.71, which is just enough for another meal. Which one would you like?"

    Customer: "Would you just hurry up and give me my d*** food! Are you f***ing simple or something?”

    Cashier: "No, just distracting you ’till the police get here."

    (Two uniformed police officers walk in and take the man away, who is still cursing. The manager walks out of a side room which he has been hiding in–he’s about thirty and male–and offers her a promotion on the spot. She promptly tells him that she’d rather die than be spineless like him and quits. She then pockets the change, grabs most of the food on display and leaves, but not before thanking me and sharing half the food with me.)

    Fair Trade Waylaid

    | United Kingdom | Food & Drink

    Customer: “Excuse me, where is the tea?”

    Me: “Right this way.”

    Customer: “Do you have any tea that isn’t fair trade?”

    Me: “Excuse me?”

    Customer: “Do you have any tea that isn’t fair trade? It’s more expensive!”

    Me: “I’m sorry, but I think you are missing the point.”

    Customer: “It’s more expensive! That isn’t very fair to me!”


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