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  • A Caffeinated Christmas Miracle
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  • Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    To Whom This May (Not) Concern, Part 2

    , | Oregon, USA | Food & Drink

    Me: *holding a bag out the window* “Dave! Bacon cheeseburger and regular fries!”

    Customer: *comes up and grabs the bag* “Thanks!”

    Me: “Hey, I just took your order like a minute ago. Didn’t you get an ice cream cone?”

    Customer: “Yeah, thanks.”

    Me: “That’s not an ice cream cone; it’s a bacon cheeseburger and regular fries. Is your name Dave?”

    Customer: “No!” *hands back the bag* “Where’s my cone?!”

    Related:
    To Whom This May (Not) Concern

    Sacred Sushi Time

    | Logan, UT, USA | Food & Drink

    Me: “Hello, I am with [car company] calling about your recent service visit.”

    Woman: “Why the h*** are you calling me?! It’s sushi time!”

    (At that point, her husband takes the phone away from her.)

    Husband: “Sorry, my wife is just insensitive sometimes.” *to his wife* “Honey, just shut up!” *back to me* “Geez, you called during sushi time.”

    Me: “Uh, well, I just have a survey about your service visit.”

    Husband: “I’d love to do it, but I’m eating. It’s sushi time.”

    Me: “Should I call back, or would you rather just have me remove you from the list?”

    Husband: “It’s sushi time.”

    Me: “I’ll just remove you.”

    Husband: *hangs up*

    A Big Mouth Deserves A Big Mocha

    | Columbia, MO, USA | Food & Drink

    (I’m working the drive thru at a coffee shop.)

    Customer: “I’d like a mocha.”

    Me: “Certainly, what size on that?”

    Customer: *screaming* “MOCHA!!!”

    Me: “All right, go ahead and pull forward…”

    Judge Me By The Content Of My Crustaceans

    | New Hampshire, USA | Bigotry, Food & Drink

    (The customer approaching the seafood counter is an older male with a VFW hat and an American flag patch on his coat.)

    Me: “Hello, sir, how can I help you today?”

    Customer: “I want some white shrimp.”

    Me: “Raw or cooked?”

    Customer: “Raw.”

    (I lead the customer over to our raw case and continue talking as he starts reading the tags. It’s dead winter, so all our white shrimp are from warm South East Asian countries.)

    Me: “We keep our raw shrimp over here. What size would you—”

    Customer: “White shrimp! I want WHITE shrimp! Not from any of these raggedy-a** countries.”

    Me: *speechless*

    The (Percolating) Patience Of A Saint

    | Colorado, USA | Food & Drink, Top

    (I manage a well-known chain coffee location. We had a minor price increase on some items about a month before.)

    Me: “Good morning, sir. What can I get you today?”

    Customer: “Medium coffee.”

    Me: “Sure, that will be $2.17.”

    Customer: “Two…WHAT?!”

    Me: “$2.17?”

    Customer: “When did that start? It was two dollars even!”

    Me: “I’m sorry, sir. We had a minor price increase about a month ago.”

    (At this point, the customer has paid and received his drink and is now holding up the line.)

    Customer: “I haven’t stopped drinking coffee in the last month! It’s been two dollars and that’s what it is! I don’t know where you get off charging me more all of the sudden, but that’s just crap!”

    Me: “Sir, our prices are set by corporate and we have no control, so I’m sorry if you don’t like the price. I can give you a refund if you don’t want the drink, but the lady behind—”

    Customer: “Don’t tell me what to do!! I want this coffee! Look, I’ve already put my face on the cup!”  

    (He then emphasizes the point by mashing his mouth into the lid.)

    Customer: “…and you have my money! Oh…and you’re ‘Sorry’? Do you know what that means in the dictionary?!”

    Me: “Yes, sir.”

    Customer: “No, you frickin’ don’t! It means you aren’t worth anything and that’s what I think of this place. It’s SORRY!”

    (During this final tirade, he is waving his cup around and it’s apparent that the woman behind him is afraid one of us will be splashed.)

    Me: “Sir, I apologize for your confusion. If you don’t like the prices, you don’t need to spend your money here. You have my apology, so please take your coffee and have a great day.”

    (He stares at me blankly for a moment and then wheels around and storms out. The woman who was behind him steps up to the counter. Surprisingly, she reaches out to shake my hand.)

    Next customer: “I don’t know how you stayed calm during that. He almost hit you with hot coffee! I just wanted to shake the hand of a saint before I got my latte!”

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