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  • A Caffeinated Christmas Miracle
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  • Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    Just Plain Nuts

    | Panama City Beach, FL, USA | Food & Drink, Health & Body, Top

    Customer: “So, does the Rocky Road have peanuts in it? I’m allergic to peanuts.”

    Me: “I’m afraid it does, sir. I’d recommend the Cookie Dough; it’s very good.”

    Customer: “No, no, I’ve had that before. Thanks for telling me about the Rocky Road though. Allergies, you know?”

    Me: “Yes, sir, my friend is very allergic to peanuts, too.”

    Customer: “You’re such a nice girl. All right, I think I’ll have vanilla with the peanut butter candy on top.”

    Me: “Sir? Um… the candy has p—”

    Customer: “Look, kiddo, you were a big help but gimme my darn ice cream, okay? I’m in a bit of a hurry!”

    Me: “Sir, you just told me you had a peanut allergy. I can’t in good conscience give you that topping.”

    Customer: “You’re a teenager. You don’t have a conscience! You’re probably waiting for your boyfriend to show up so you can have sex and do drugs!”

    Me: *dumbstruck*

    Other Customer: “Hey, jerkface, she’s trying to tell you that the candy has peanuts in it! For not having a conscience, she’s being pretty nice about keeping you out of the hospital!”

    Customer: *leaves in a huff*

    Other Customer: “I’m not allergic to peanuts or delusional. One Rocky Road!”

    Not Two Bright

    | Texas, USA | Food & Drink, Math & Science

    (I work in a Mexican restaurant where I host and take to-go orders. We have a special on the menu where you can get a plate of 1-4 items (a dollar more for each item added) starting off at $9.49. A regular calls in her order.)

    Me: “Thank you for choosing [restaurant]. This is [name]. How may I help you?”

    Customer: “Yes, I want two of your lunch specials. I want two beef tacos on one plate and one beef taco and one beef enchilada on the other plate.”

    Me: “Alright, on the first plate did you want two crispy beef tacos or soft?”

    Customer: “Uhm, one crispy and one soft.”

    Me: “Alright, and on the second plate did you want a soft beef taco or crispy?

    Customer: *gets irritated* “UGH! CRISPY!”

    Me: “Okie dokie, and what kinda sauce on the enchilada?”

    Customer: “Queso. Now, can you repeat my order back so I can make sure you got it right?”

    Me: “Yes ma’am, I have a Combo #2 with two beef tacos, one crispy and one soft. Then I have another Combo #2 with one beef crispy taco and one beef enchilada with queso on top.”

    Customer: “NO! I said TWO lunch specials!”

    Me: *confused* “Yes ma’am, two combos on our lunch menu, right?”

    Customer: “NO! I want two crispy beef tacos on one, two soft beef tacos on another, and one beef crispy taco and one beef enchilada on the other!”

    Me: “So, you want three lunch specials?”

    Customer: “NO! I want TWO!”

    Me: “Yes ma’am, two plates.”

    I re-write the order and repeat back her new order. She’s satisfied, so I ring up the three plates as opposed to two.)

    Me: “Alrighty, your food should be ready in the next 15 minutes or so!”

    Customer: “Okay!” *hangs up*

    (15 minutes later, the customer arrives to pick up her order.)

    Customer: “It was just the hardest having you take my order, missy!”

    Me: “I’m sorry. You kept saying you wanted two plates when really it was three.”

    Customer: “BECAUSE IT IS TWO! GOD!”

    Me: “Alright, your total will be [price].”

    (She pays, and I hand her her bag.)

    Customer: *pulls out the boxes* “SEE?! TWO!” *happily walks out the door*

    (The customer was holding three boxes.)

    We’ll Make You As Right As Rain

    | Florida, USA | Food & Drink, Top

    (It’s a Friday night after the evening rush. It’s pouring rain, and generally people are more irritable if they have to be in the rain after a long day at work. Such is the case with this customer.)

    Customer: *walks in* “Evenin’.”

    Me: “Hi, welcome to [shop name]. Did you already have an order with us?”

    Customer: “No. Do you have a menu I can look at?”

    Me: “Yes, I have one right here.”

    (I hand her a take-home menu, but there is a large board menu above me that’s pretty obvious.)

    Customer: “Oh, I guess I could’ve just looked up there, huh.”

    Me: “Yes, ma’am.”

    Customer: *frowning* “Agreeing with me makes you sound like you’re making fun of me.”

    Me: “I would never. I value your service with us.”

    Customer: “As you should.”

    (15 minutes later…)

    Customer: “Is my pizza done yet?”

    Me: “It should be done any second now.”

    Customer: “Why does it take so long? I could’ve just gone to [competitor shop name] and been home with a pizza by now.”

    Me: “Well, we cook everything to order to ensure your food is always fresh.”

    Customer: “Well, you haven’t done anything except fold pizza boxes. I could’ve done that for you, and you could’ve gone to make my pizza and have it to me quicker.”

    Me: “There’s already a staff on the food line right now. Adding me back there wouldn’t help at all.”

    (She picks up an unfolded pizza box and examines it.)

    Customer: “Well, this is certainly too easy of a job. I could do it blindfolded!”

    (The customer struggles with folding box, and finally gets the box folded after five minutes of toying with it. In that same time, I’ve already made a stack and am working on another set.)

    Customer: “See? Too easy.”

    Me: “Well, ma’am, let’s have us a challenge. I get an employee discount to use every week, and I haven’t used it yet. If you can fold an 18-set stack faster than me, I’ll add that discount to your order.”

    Customer: “You’re on!”

    (The customer’s food comes out. She finishes her stack, but long after I’ve completed mine. She picks up her food and begins walking to the door.)

    Customer: “So much for my discount, but thank you for entertaining me. I had a pretty s***y day today, and you cheered me up, AND the rain has stopped. You’ve earned the shop a regular customer!”

    This Sauce Has A Bite To It

    , | Maryland, USA | Food & Drink, Language & Words

    Me: “Would you like any sauces or ketchup, sir?”

    Customer: “Yea, I’ll take some of that Pomeranian Sauce.”

    Me: “Pardon?”

    Customer: “Pomeranian Sauce!”

    Me: “Uh… you mean Polynesian Sauce?”

    Customer: “Oh! Yeah, that’s it!”

    The Cosplayer Is Always Right

    | Madrid, Spain | Awesome Customers, Food & Drink, Geeks Rule, Top, Wild & Unruly

    (Our Japanese restaurant is near a school that annually hosts an anime convention. So, it’s fairly common to have cosplayers among our customers at the time of the con. The owner is okay with it as long as they don’t annoy the other customers. On this day, we seat twelve cosplayers and, later, I seat three young customers near them.)

    Young Customer #1: “What is this? Why are those guys costumed?”

    Me: “Oh, there’s a large anime convention ongoing at the local school. It’s rather common to see them at the times of the gathering.”

    Young Customer #1: *chuckles* “Yeah, what a bunch of dorks.”

    Young Customer #2: “Total nerds.”

    (Since there are no other free tables and they didn’t pre-order a table, they sit near the cosplayers while mocking them under their breath. In the meantime, a cosplayer of Pikachu is talking somewhat loudly on his phone.)

    Young Customer #2: *waves at me* “Hey, you! Tell those dorks to shut up!”

    Halo Cosplayer: “Oh, I’m sorry, sir.” *to ‘Pikachu’* “Dude, not so loud. You’re bothering people.”

    Pikachu Cosplayer: “What? Oh, sorry to bother you guys.” *starts talking again, but much quieter*

    Young Customer #3: “Yeah, that’s right. Shut up, you virgin nerd!”

    Young Customer #1: “Go back to the library, virgins!”

    (At this point, I warn the owner about the behavior of the younger customers. He immediately goes to their table.)

    Owner: “What seems to be the problem?”

    Young Customer #1: “It’s not our fault. Those nerds started to insult us! We’re not going to stay here and do nothing!”

    Owner: “My staff told me the contrary, actually.”

    Young Customer #3: “What?! That b***h waitress is lying!”

    Owner: “Sir, I won’t allow you to insult my staff or customers. Those cosplayers were extremely polite and quiet during their meals, unlike you. If someone must be thrown out, it’s you.”

    (In the blink of an eye, one of the young customers gets up and tries to grab the owner. However, to our surprise, one of the cosplayers playing Batman grabs him by the hair, slams him on the table and holds him still.)

    Young Customer #1: “OW! That f***ing hurts! Who the f*** do you think you are, you motherf***er?!”

    Batman Cosplayer: *in a raspy tone* “I am vengeance. I am the night. I am… Batman.”

    (The two other customers begin to yell, but quickly shut up when all the cosplayers get up and surround them, showing that most of them are clearly larger than them. The mall security arrests the bad customers, and the cosplayers leave after apologizing for the trouble. However, it’s not before we snap a picture with them. Now, we frequently joke about that time when Batman, Pikachu and Master Chief saved the restaurant!)

    Related:
    The Costumer Is Always Right

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