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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    It Pays To Be Patient, Part 3

    , | Minnesota, USA | At The Checkout, Awesome Customers, Food & Drink

    (I am a manager at a fast food restaurant. Things have been running behind in the kitchen, so we are caught off-guard with a long line of cars, forcing customers to wait while their food is cooked. I deliver an order to one particularly unhappy customer.)

    Me: “Here you go, sir. I’m so sorry about the wait.”

    Customer: *snatches the bag from my hands and screeches off without a word*

    (A couple days later, I am working the morning shift again and the same man comes through the drive-thru.)

    Customer: “Excuse me, were you the girl I was angry with the other morning?”

    Me: “Yes, sir. I’m so sorry for making you wait so long.”

    Customer: “No, I’m sorry. You were just trying to do your job. Have a nice day!”

    (The customer proceeds to place a 10 dollar bill in my hand. I definitely had a nice day!)

    Related:
    It Pays To Be Patient, Part 2
    It Pays To Be Patient

    Husband And Strife

    | Maine, USA | Food & Drink, Spouses & Partners, Wild & Unruly

    (A man walks in with his wife and starts ordering their food. She goes over to the soda machine to grab a drink, but the ice machine stops working. Frustrated, the wife starts slamming on the bar you push to get ice.)

    Wife: “IT’S NOT WORKING!”

    Me: “I’ll be right over. Sometimes it jams and you just have to hold down the handle for a bit.”

    (I go over and hold down the handle for a good 30 seconds which is usually enough time for the ice to start coming out again, but it still doesn’t work.)

    Me: “I’m really sorry about that. Usually there’s an additional charge for bottled drinks but you can have one for no extra cost if that’s okay.”

    Wife: “Okay, thanks.”

    (The wife goes to grab a drink but just stands there for a moment.)

    Wife: “You know what? WHATS THE POINT OF GRABBING A G**D*** DRINK IF THERE’S NO G**D*** ICE?!”

    Husband: “Baby, it’s fine. Just grab a bottled drink.”

    Wife: “NO, IT REALLY ISN’T!” *throws cup on the ground and stomps out the door*

    Me: “I’m so sorry… you can have a bottled drink for free at this point.”

    Husband: “Really?”

    Me: “Yeah, sure. I’m sorry about the ice.”

    Husband: “No, no, don’t worry about it. She’s just a huge b****!”

    Breaking Bread Can Break You Up

    , | Maine, USA | Family & Kids, Food & Drink, Spouses & Partners

    (A couple comes in and races up to the sandwich unit.)

    Woman: “Hi, we only need one sandwich for our kid. I’m gonna make it quick, I promise. He wants a six inch white—”

    Man: “No, he doesn’t. He wants flatbread.”

    Woman: “No, he wants white!”

    Man: “Flatbread!”

    Woman: “Shut up, I know what he wants!”

    Man: “No, you don’t! He won’t eat white bread!”

    Woman: *sighs* “Is there any way I can get the sandwich on a flatbread, but put white bread on the side? I know I’m right, and he hates flatbreads.”

    Me: “Yes, of course. It’s just costs a bit extra.”

    Woman: “Okay, so turkey and cheddar cheese.”

    Man: *shakes his head* “He likes American.”

    Woman: “No, he doesn’t!”

    Man: “Yes, he does!”

    Woman: “Shut up! You’re confusing people!”

    Me: “Would you like me to put some American on the side?”

    Woman: “No! He HATES American, so there’s no point. Besides, he wants it toasted.”

    Man: “Finally! Something right!”

    Woman: “Right, so toasted with olives and mustard, and that’s it.”

    Man: “He wants lettuce, too.”

    Woman: “Fine, s***! Put lettuce on there and when he won’t eat it. Whatever!”

    Me: “…Anything else?”

    Woman: “No. HE’S probably confusing you already.”

    Man: “YOU’RE the confusing one.”

    (I ring them up and they calm down as they get ready to leave.)

    Woman: “Thanks, sorry about that. We didn’t mean to confuse you!”

    Please Pull Up To The Next Fast One

    , | Maine, USA | Food & Drink, Liars & Scammers, Top

    (I am working the first window of the drive-thru taking people’s money. Our store has a policy that if you don’t get a receipt or if you are not offered a receipt, then your order is free. A man comes up to my window and shoves a wad of bills and change into my hand and immediately drives off to the next window. I don’t think much of it, because the guy had exact change. A short time later, my manager comes up to me.)

    Manager: “A customer is insisting on getting their food for free. He says that you didn’t give him his receipt nor ask him if he wanted one.”

    (I explain to my manager what happened, and then go and talk to the customer.)

    Me: “Sir, you didn’t give me a chance to offer you a receipt or to complete the transaction. As soon as you gave me your money, you sped off.”

    Customer: “That’s NOT what the sign says! It’s not my fault you’re slow! I was not given a receipt, correct? You did not ask me if I wanted a receipt, correct? Therefore, I get my food for free!”

    (My manager decides not to argue with the man and refunds his money. A few days later, a man places an order and I am pretty sure it is the same customer. Sure enough, I immediately recognize him when he pulls up to my window. Again, he shoves a wad of bills and change at me. However, I don’t reach out to take it just yet.)

    Me: “Good evening, sir! Would you like your receipt today?”

    Customer: “D*** it! You recognized me, didn’t you?”

    Heroic Mums Prefer To Keep Mum

    | Australia | Awesome Customers, Family & Kids, Food & Drink

    (I’m a customer at a local butcher with my mum. An older customer, maybe in his 60s, is giving the employee behind the counter a hard time. He’s patronising her and being all-around unhelpful. It’s obvious the employee is new and, by the way she is talking, appears to have a disability.)

    Customer: *jabs a finger at the meat* “No! Not that piece! THAT one!”

    (This has been going on for several minutes, and the employee is nearly in tears.)

    Customer: *sarcastically* “I’m only trying to help you, love!”

    (My mum, who is usually very easy-going, suddenly confronts the customer.)

    My Mum: “No, you’re not! You’re being very rude!”

    Customer: “Look, I just want my meat! Is that so hard?”

    My Mum: “Well, you don’t have to be so rude about it! This poor girl is trying her best!”

    Customer: “You can’t talk to me like that! I use to be an officer of the law!”

    My Mum: “That’s worse! You should be ashamed of yourself, a man your age behaving like this!”

    Customer: “Why don’t you step outside! I’ll have you arrested!”

    My Mum: “I’d like to see you try!”

    (Seeing that my mum isn’t going to be intimidated or back down, the customer leaves, looking very subdued. My mum quickly orders her meat and leaves before the employee, who is now truly in tears, can thank her properly.)

    Me: *as we’re leaving* “Mum, she wanted to thank you.”

    My Mum: “Being in one scene was embarrassing enough. I don’t need to be in two, thank-you-very-much!”

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