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    Category: Food & Drink

    Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

    The Only Foaming Is At Her Mouth

    | Charlotte, NC, USA | Extra Stupid, Food & Drink

    (I work at a campus coffee house, which is primarily student-run. At least 80% of our customers are other students or teachers who all know us. Occasionally, we get new customers who don’t understand that we’re not a major chain.)

    Customer: “Can I have a latte with no foam?”

    Me: “Certainly.”

    (I ring the customer up, she gets her latte and leaves. Five minutes later, she comes storming back in, elbowing all the other customers out of her way and shoving the latte in my face.)

    Customer: “DOES THIS LOOK LIKE NO FOAM TO YOU?”

    (I look down, and all that’s on the top of the latte is two or three bubbles from the steamed milk. It’s definitely no foam.)

    Me: “Um… well, honestly ma’am, I don’t see any foam at all, but I’d be happy to remake it for you—”

    Customer: “WHAT IS SO HARD TO UNDERSTAND ABOUT ‘NO FOAM?!’”

    (At this point, my manager comes over.)

    Manager: “Ma’am, there is a line, and my employee needs to get other people their orders. I’ll be happy to remake it, but this is our rush hour and it might take a few minutes.”

    Customer: “YOU REMAKE IT, RIGHT NOW!”

    (While my manager remakes the latte—he’s even moved it forward in the line—the customer grumbles and complains about me to everyone else who is waiting, three of whom happen to be my teachers. I hand one of my teachers their order, and she gives me a huge smile.)

    My Teacher: “Thank you SO much. I know it’s really hard to juggle work with school. And, look at that! My drink looks perfect. I’ll see you in class later. ”

    (My teacher even makes a point of taking a huge sip and exclaiming, “Delicious!” before giving the rude customer a cheeky grin and exiting the store.)

    Customer: “I… well, I…. IT’S NOT HARD TO…”

    Manager: “Ma’am, here’s your drink.”

    Customer: “THERE’S STILL FOAM—”

    Manager: “Ma’am, those are bubbles from pouring the milk into the espresso. That is not foam.”

    (At this point, the other customers start giggling. Without a word, the customer yanks the drink from him and leaves. At least she never came back!)

    Half-Baked Temper Tin-trums

    | England, UK | Bizarre, Food & Drink

    (I am a customer getting my items, when, from behind me, a man around 20 to 30 years old goes up to one of the store’s employees.)

    Customer: “Where the h*** do you keep your F***ING baked beans?!”

    Employee: “Baked beans? Right this way, sir.”

    (I am in need of baked beans myself, so I decide to follow them.)

    Employee: “Here are our baked beans, sir.”

    Customer: “These are NOT baked beans!”

    Employee: “I’m sorry, sir, but these are baked beans.”

    Customer: “No! These are TIN beans. I want baked beans!”

    Employee: “Sir, the baked beans are inside the tins.”

    Customer: “What? I don’t want them in a tin. I want them out of the tin!”

    Employee: “I’m sorry, sir, but this is how baked beans are stored.”

    Customer: “Baked beans don’t need to be stored!” *storms out of the store*

    Melteasers

    | New Zealand | Crazy Requests, Extra Stupid, Food & Drink

    Me: “Hi, how can I help?”

    Customer: “I want a bag of Malteasers.”

    Me: “Sure, just a moment…”

    (I reach under the counter and take a bag of Malteasers from the drawer.)

    Me: “That’s $5.50.”

    Customer: “No, I don’t want those!”

    Me: “Pardon?”

    Customer: “Those ones you keep below the counter are all crushed up together! ”

    (She bangs the bag up and down on the counter. If they weren’t before, they’re probably a bit crushed now.)

    Me: “They felt fine when I took them out, but I can get you another.”

    Customer: “I want those ones!”

    (The customer points to the wall behind me. We hang some expired stock there just to show what we have available.)

    Me: “I’m sorry, that’s just for display. It’s expired stock.”

    Customer: “I don’t care. I want one of those.”

    Me: “Uh, okay.”

    (I reach for a nearby bag on the wall.)

    Customer: “No, not that one! I want one of the ones up there. Right up the top!”

    Me: “Those are under the lights. They’ve probably melted.”

    Customer: “One of those!”

    Me: “Okay…”

    (I scramble onto the counter behind me and take down one of the expired, partially melted bags at the top of the wall.)

    Me: “That’s $5.50.”

    Customer: “THANK YOU!”

    It Pays To Be Patient, Part 5

    | Tennessee, USA | Awesome Customers, Food & Drink

    (After visiting an out-of-state friend, I’m taking the bus back to my home. On the way back, the bus stops in Tennessee, and I take the opportunity to grab a bite to eat at the bus stations diner. Going to the counter, I realize that the current customer is really going at it with the poor girl behind the register, who seems to have some sort of mental disability, and is having a very hard time understanding the woman’s order.)

    Employee: “So, that was… cheese fries and—”

    Customer: “Are you deaf?! I said a hot dog. A hot dog!”

    Employee: “Yes, a hot dog, ma’am. Are you still wanting the cheese fries that you—”

    Customer: “Why the f*** do you keep bringing up cheese fries! I never f***ing said anything about cheese fries!”

    (The poor employee looks close to tears at this point, and people surrounding the counter are starting to stare.)

    Employee: “Yes, ma’am, I understand. I’m sorry for my misunderstanding.”

    Customer: *sighs* “Honestly, the standards of these places…”

    (The customer steps to the side, muttering to herself, and I place my order. I speak calmly and make sure to apologize for how the previous customer has treated the employee. While I’m still waiting for my food, the annoyed customer’s meal comes up. Coming back to the counter, she takes one look and it’s obvious something is wrong.)

    Customer: “Where are my godd*** cheese fries?! Are you really that stupid?!”

    Employee: “Ma’am… I thought… I’ll get them for you ma’am.”

    (While the customer is still waiting on the cheese fries that she clearly did not order, she turns to me to complain.)

    Customer: “Can you believe these people? I’ve been on a bus for four hours and I can only be treated this well? Honestly, did you see that? Is she stupid?”

    Me: “Yes ma’am, I did see that, and I don’t think she’s stupid. She treated you with more respect than I think you’ve treated anyone your entire life. You’ve been on a bus for four hours? She’s been working this job, dealing with people like you for a while now. I think we know who’s better off.”

    (My food comes up, and I collect it.)

    Me: *to the employee* “Thank you!”

    Employee: *gives me a small smile*

    (After this, the customer just stood there and stared, embarrassed. Thankfully, I didn’t see her again before left. And to top it off, I got a free drink!)

    Related:
    It Pays To Be Patient, Part 4
    It Pays To Be Patient, Part 3
    It Pays To Be Patient, Part 2
    It Pays To Be Patient

    Be Nice If You Want A Slice

    | Robeline, LA, USA | Food & Drink, Top

    (I’ve brought a large pepperoni pizza with me to work. After I get my customers out of the store, I grab a slice and sit to enjoy it. At this precise moment, a regular who is a total prick walks in. Note: I only share food with people I genuinely like.)

    Me: “Good evening. How are you?”

    Regular: “What’re you doing?” *cranes his neck to see what I’m eating* “Oh! You have pizza! Give me a piece!”

    (I close the box and move it out of his reach.)

    Me: “No way! It’s mine!”

    Regular: “Well, why not? It’s not like you’re going to eat the whole thing, skinny b****!”

    Me: “Yeah, like insulting me is going to convince me to give you a slice.”

    Regular: “Why can’t you just give me a piece?! You’re not going to eat the whole thing! Skinny b****es don’t eat much!”

    Me: “You’re not getting my food. ”

    Regular: “Well, I’ll tell [my manager]. She’ll make you give me a piece!”

    Me: “Yeah, go ahead. She’s in the office.”

    (The regular opens the office door and pokes his head in.)

    Regular: [My manager], [my name] won’t share her pizza! Make her share!”

    My Manager: “It’s her pizza. She bought it with her own money. I can’t make her give it to you.”

    Regular: “What!? But I want pizza!”

    My Manager: “Well, go buy yourself one then.”

    Regular: *storms out without buying anything*

    My Manager: “That was strange.”

    Me: “Yep.” *holding out the box* “Want a slice?”

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