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    Category: Family & Kids

    Receipting Back A Decent Dose Of Karma

    | Detroit, MI, USA | At The Checkout, Bad Behavior, Family & Kids, Money

    (I am working the register when I am approached by a mother, daughter, and grandmother with a return, which happens to be a $140 coat.)

    Me: “Oh, I see you have a return. Was there anything wrong with the coat?”

    Mother: “No, her uncle bought it for her and she doesn’t like it.”

    Me: “All right, I’ll just need to see the receipt.”

    Daughter: “I wasn’t given a receipt when I got it.”

    Me: “Okay, not a problem. However, I will need to see some form of ID and I can only return it for the current sale price.”

    Mother: “Okay, that’s no big deal.”

    (I enter all of the required information, scan the item and am ready to complete the transaction.)

    Me: “You’ll be getting back $84.80. Did you want a copy of the receipt sent to your email?”

    Mother: “What? No, the coat was $140. That can’t be right.”

    Me: “Like I said ma’am, the coat is currently on sale and that’s the price I can return it for.”

    (The grandmother decides to chime in.)

    Grandmother: “Listen here, you little s***. My son paid $140 for that coat; now we want a full refund. My granddaughter shouldn’t be punished for your god-d*** incompetence.”

    Me: “Ma’am, I’m sorry but there is nothing I can do without the receipt.”

    (After being cussed out by the entire family, the girl, without even looking, promptly reaches into her purse and pulls out the receipt. I scan it and the return comes out to $84.80.)

    Me: “Once again, you’ll be getting back $84.80, and would you like a copy of your attitude sent to your email?”

    (The family quickly grabbed the coat and hustled out of the store.)

    The Opposite Of A Rib-Tickler

    | FL, USA | Bad Behavior, Crazy Requests, Family & Kids, Food & Drink

    (I’m the last to get cut tonight and end up having to pick up a table. Right off the bat, this woman tells me how last time she had a horrible experience and that our boss said he’d take care of them the next time they were in.)

    Customer: “I want our appetizer crispy, but not burnt. I want our ribs to be meaty and full. I don’t want them to just pick out any kind and my daughter will have her steak medium.”

    (I bring out the appetizer.)

    Customer: “This isn’t crispy at all! See all this?”

    (I go back and get a new one started for her. When I come back out to tell her that, she says:)

    Customer: “Well, we actually want it without all the seasoning on it.”

    (I run back to let the kitchen guys know, and they are now making the third appetizer for this family. I bring it out when it’s ready.)

    Customer: *after about a minute of eating the appetizer* “Why is everything taking so long? Why is the food taking so long? We’ve been here three hours!”

    (It’s been approximately a half an hour.)

    Me: “Well, ma’am, we had to make you three appetizers first, before the food was put in.”

    Customer: “I don’t care. It’s taking too long. And they better not screw up the ribs.”

    (I go back to the kitchen and tell the guys they really need to help me out here and they do their best.)

    Customer: *after biting into her ribs* “Do you see this? It’s so dry! Taste it!”

    Me: “No, thanks, ma’am. I trust you.”

    (I grab my manager and have her talk to them. We get her two new baked potatoes, she argues over what medium meant, etc. My manager takes the ribs off the bill. I take it out to her.)

    Customer: “Well, I don’t think we should pay for any of this! We didn’t eat it! My daughter hardly touched her steak.”

    (I ran back and begged my manager to take care of it, since they had been here over an hour and a half and we’re closed. She took care of the whole check. I sat down with the woman and chatted for a minute afterwards, and she handed me $6… on a check that should’ve been $50, for a table that kept me past closing.)

    Got A Tip-Off About Grandpa’s Antics

    | ID, USA | Bad Behavior, Family & Kids, Food & Drink

    (I’m waitressing at a small restaurant when a young mother with a toddler walks in accompanied by the mother’s grandfather. I seat them and they order. The grandfather orders the chicken fried steak which is soft enough that a knife isn’t necessary so one normally isn’t given with the meal. This happens as I drop off their plates.)

    Grandfather: *looks at his plate then up at me angrily* “WHERE THE F*** IS MY KNIFE? HUH? HOW THE F*** AM I SUPPOSED TO EAT THIS—”

    (Suddenly the mother slaps her hand onto the table hard enough that all the dishware jumps, the toddler yelps, and the grandfather is startled into silence.)

    Toddler: “Uh oh. Mama MAD. Not me did it!”

    Mother: *looks at the grandfather with a look of pure fury* “You do NOT speak to people that way! Do you understand? Now, I told you, if I’m going to take you out to eat then you WILL be on your best behavior. Now you will either apologize to this young lady or you can go sit in the car by yourself and be hungry. Everyone else in the family might be willing to put up with your attitude but not me! So you got two options: apologize or leave.”

    Grandfather: *crosses his arms and sulks*

    Mother: “Apologize or car. NOW.”

    Grandfather: *sighs* I’m sorry for saying those things to you.”

    Me: “Thank you for apologizing, sir. Now, that was a steak knife you needed?”

    Grandfather: “Yes.”

    Mother: *crosses her arms and raises her eyebrows at him*

    Grandfather: *looking like he bit into a lemon* “Please.”

    (The mother smiles and I turn my attention to her.)

    Me: “And anything for you, ma’am?”

    Mother: “More napkins, please.”

    Me: “Okay! I’ll be right out with those.”

    (The rest of the meal passes by in complete silence with the grandfather sulking the whole time. I drop off their check, the mother tucks it under her arm, drops a tip on the table, then turns around and helps her son put on his jacket. While her back is turned the grandfather quickly picks up the tip, stuffs it in his jacket pocket, and scurries out. Finishing with her child the mother leads him over to the counter and places the check on the counter. I’m struggling with myself on whether or not I should tell her about what her grandfather did.)

    Mother: *watches me for a minute* “Well, you obviously want to say something so say it! I’m sorry for the way my grandpa acted. I’m working on teaching him manners. But, if you have something to say feel free to speak up. So long as it’s said respectfully I can listen.*

    Me: “It’s… um… just that your… um, grandfather took the tip money while your back was turned.”

    Mother: “HE WHAT?!”

    (Leaving her son there the mother storms off back to the table, audibly gasps when she sees the lack of money, practically runs back to the register, scoops up her child, and leaves. Through the window I see her walk to the passenger side of the car, point to the grandfather, mouth the words ‘big trouble,’ and open the back-seat passenger door. The grandfather moves down in his seat a little bit, the mother calmly buckles her kid into the car, closes the door, then opens the grandfather’s door. I can’t hear what’s being said but it’s obvious that whatever she’s screaming has the grandfather shrinking in his seat until he is literally hiding his head in his jacket. The mother suddenly reaches forward, snatches something from him, slams the car door, and comes back inside.)

    Mother: “The nerve of some people! My goodness! I am so so sorry for my grandfather’s antics. Thank you. though. for being honest. *I ring up her transaction* I was going to give you a bit for being so patient with him but I think you deserve a bit extra. As for him, well, he can stay home eating cold ham and cheeses sandwiches for a few days. We’ll see how well he likes that!”

    (The mother tipped me generously then left. They did come in the following week but this time the grandfather was much better behaved!)

    Armless Is Harmless

    | FL, USA | Awesome Customers, Family & Kids

    (I work as a freelance airbrush face painter. I’m at an event when two small children and their mother come up. The mother’s attention is elsewhere while I talk to her kids.)

    Me: “Hey there! What design would you like?”

    Girl: *pointing out which design* “…and can I have it on my arm?”

    Me: “Sure!”

    (I put the design on her arm, and her brother comes up next, wanting his design on his arm as well. I hear this exchange as they leave.)

    Mother: “Both of you got designs on your arms instead of your faces? Man, I got some boring-a** kids.”

    Not Quite Swimming In Emergencies

    | Boise, ID, USA | Crazy Requests, Family & Kids, Health & Body

    (I work at the front desk of a pediatrician’s office during their evening hours. This call comes in around 4:30 pm.)

    Me: “Thank you for calling [Office]. This is [My Name]. How can I help you?”

    Caller: “Yes, my daughter is incredibly sick I need to get her in right away.”

    Me: “Of course. Can you tell me what is going on?”

    Caller: “She is very congested, maybe a sinus or an ear infection. I’m worried about her breathing. I need to get her in as soon as possible. This is very urgent!”

    Me: “I understand, but our providers have finished seeing patients for the day. We have a doctor on-call doctor who will be coming in this evening. I can schedule you for 6:30 pm if you are comfortable waiting until then.”

    Caller: “Oh, no, that won’t work at all. She has swim lessons at six.”

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