July Theme Of The Month: Great Timing!

Category: Family & Kids

Milking The Return Policy

| Ottawa, ON, Canada | Bad Behavior, Family & Kids, Food & Drink

(I work at a small local grocery store and our return policy is quite generous, but some people take it too far.)

Me: “Hi, there! How are you today?”

Customer: “Hi, paper bags.”

Me: “Okay. Did you find what you were looking for?”

Customer: “Yes.” *pulls out a carton of almond milk* “If my son doesn’t like this can I return it?”

Me: “Well, unless it is unopened or there is something physically wrong with it we can’t accept a return simply because your son doesn’t like it.”

Customer: “Why not? If I buy this and he doesn’t like the taste it’s not my fault, so I should be able to get my money back.”

Me: “Let me get a manager for you, ma’am…”

Licked Clean(er)

| MO, USA | Family & Kids, Health & Body

(A woman and her young child are standing in line, looking at the baked goods on display in glass cases. The child begins licking the glass.)

Coworker: “Uh, ma’am? Could you please keep your son from licking the glass?”

Female Customer: “Don’t worry about it. He’s not hurting anything.”

Coworker: “Maybe not, but I just cleaned the glass, and I’m fairly sure the cleaner is toxic when ingested.”

She’s The Belle Of The Ball

| OH, USA | Awesome Customers, Family & Kids

(I work at a place with an indoor kid’s gym. One of the things I have to do to close includes picking up the foam balls in the area, which takes a while. I start about a half-hour before closing, even though there’s still a family inside. The oldest daughter, who looks about seven, comes over.)

Girl: “Hey, what are you doing?”

Me: “Oh, I’m starting to clean up. We have to round up all the balls and put them in a bag.”

Girl: “Oh, can I help?”

Me: “Uhm, sure!”

(She helped with almost half of the balls, before she had to leave. I kept smiling, even after she left.)

Swimming To A Fault

| UK | Family & Kids, Health & Body, Tourists/Travel

Me: “Hello!”

Customer: “Three juniors for swimming, please.”

Me: “Okay.”

(We have a strict policy at our pool that children under eight have to be accompanied by an adult. I can see that one of the children is under eight.)

Me: “And is it just the children going swimming?”

Customer: “Yes, I can’t go; I am ill.”

Me: “Okay, how old are they?”

Customer: *obviously Grandpa* “They are seven, twelve and thirteen.”

Me: “I am sorry, sir, but I cannot allow the seven-year-old in the pool without an adult over the age of 16.”

Customer: *shouting* “Tell me where is says that!”

(I point to the BIG poster on the wall.)

Customer: *walking away he shouts back* “YOU ARE SUPPOSED TO BE A HOLIDAY RESORT!” *he then says to the youngest child* “That woman wouldn’t let you in!”

Me: “I am sorry that being on holiday seems to you that you can abandon all safety for you grandchildren. Please feel free to go outside, chuck them in the sea, and see how that goes. But that will probably be somebody else’s fault, too!”

When Customers Need Toilet Training

| Sacramento, CA, USA | Family & Kids, Health & Body

(Due to homeless people coming in and sleeping in our bathrooms, our policy has changed as to where we do not have public restrooms. Many customers get angry by this, but usually move on and find somewhere else. Today, I am stocking shelves when a woman comes storming towards me)

Customer: “Tell your managers that I think it’s absolutely disgusting that you don’t let your customers use the bathroom. If I did that at my job, I’d be arrested!”

Me: “Um… excuse me?”

Customer: “You guys should be arrested! It’s horrible what you are doing. If I didn’t let my children use the bathroom, I’d be thrown in jail!”

Coworker: *having overheard the woman’s complaints* “We wouldn’t be able to do our work if we kept letting customers in. And I’ll let children in, no problem, but adults should be able to hold it until they get home!”

Customer: *storms off, muttering obscenities under her breath*

Me: “What the h*** kind of job does she have?”

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