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    Category: Family & Kids

    A Healing Cup Of Coffee

    | SC, USA | Awesome Workers, Family & Kids, Food & Drink, Top

    (It’s the week before finals, and my sister and I are both feeling the stress. We end up driving out to the nearest coffee chain with an armload of homework. I’ve only been there twice, but my sister frequently refers to it as probably the nicest branch of this coffee chain ever, by which she always means the people there. We order our drinks and sit down on a little couch in the corner. We end up waiting for a really long time, and people who have ordered after us are getting their drinks before us. My sister looks up from her computer.)

    Sister: “This is very unusual for them.”

    (About 20 minutes later, the woman who took our orders hurries over with our drinks and gift cards, apologizing profusely. Evidently, the ticket had gotten lost or something like that.)

    Cashier: “I am so sorry about this! Just take these to any [Coffee Chain], and you’ll get a drink for free.”

    Me: “Oh, it’s all right; we weren’t waiting THAT long!”

    (My sister and I try to reassure her that we’re not upset. She starts to walk away, then stops. She looks at my sister and I quizzically.)

    Cashier: “Sorry, but… are you two twins?”

    Sister: “Yes, we are!”

    Cashier: “My husband is a twin. Was a twin. His sister died really recently and…” *she stops for a moment to compose herself* “And yesterday was the first time he’s had to celebrate his birthday without her.”

    (My sister and I both express our sympathy and condolences, and she kind of laughs.)

    Cashier: “I don’t even know why I’m telling you this.”

    Me: “Maybe that’s why the drinks were delayed; because you needed someone to talk to.”

    (Maybe it was an odd statement, but I really felt that if the drinks were on time, she wouldn’t have been able to talk to us about being a twin and losing a twin. Ma’am, I hope you and your husband are doing better now, wherever you are. Thank you for the gift cards!)

    Trying To Dress Themselves Up

    | Livingston, NJ, USA | Family & Kids

    (A woman and her small child are walking through the men’s department.)

    Kid: “Are we allowed to be in here?”

    Woman: “Of course we are! Men don’t buy their own clothes anyway!”

    Trying To Blow Smoke

    | USA | At The Checkout, Family & Kids, Health & Body

    (I’m running the express lane when a lady approaches my till holding an infant of about a year old. Note: it’s October and around 68° outside.)

    Me: “Hello! What can I do for you?”

    Customer #1: *sets infant on counter * “Yes, I’d like two packs of [Brand] cigars.”

    (I go get the cigars, and as I return and start ringing up her cigars, another customer walks by who also has an infant that is in only shorts, minding their own business.)

    Customer #1: *to Customer #2′s infant* “Oooh, baby, you’re gonna get sick wearing only shorts. It’s, like, zero degrees outside.” *to me* “Some people.”

    (She happily walked away with her cigars and baby.)

    Just Made Her (Mother’s) Day

    | Milford, CT, USA | Awesome Customers, Family & Kids, Food & Drink, Money

    (I am a hostess, and this story happens the Friday before Mother’s Day. I am standing at the register at the entrance to the restaurant when a gentleman in his early 40s who had been dining alone approaches me.)

    Customer: “Do I pay up here?”

    Me: “Oh! No, sir, you pay with your waitress. Let me grab her for you.”

    (I go to the back and bring the waitress up to the front with me.)

    Customer: *to waitress* “So, my bill was $18?”

    Waitress: “Yes. ”

    Customer: “Do you have a family?”

    Waitress: “Uh… yes.”

    Customer: “You have kids?”

    Waitress: “Yes.”

    Customer: “Well, then. This is for my check.” *hands coworker a $20 bill* “… and this is for you.” *hands coworker a $50 bill* “Happy Mother’s Day!”

    (At this point, the customer leaves before the waitress can even say ‘thank you.’)

    Waitress: *to me* “I think I’m gonna cry.”

    Single Minded Demands

    | USA | Crazy Requests, Family & Kids, Hotels & Lodging, Wild & Unruly

    (Sometimes our sales manager gives some of her friends a certificate for a free night’s stay at our hotel. I am checking in such a stay.)

    Customer: “Hello, checking in? The name’s [Customer].”

    Me: “Right, Mrs. [Customer]. I see that this is a free night’s stay? May I see the certificate?”

    Customer: “Right here.” *hands it over*

    Me: “Okay, I see that’s in order. Here are your keys and sign here.”

    (She signs and leaves, waving goodbye. A few minutes later, she comes back with a teen girl in tow.)

    Customer: “Excuse me, but I’m supposed to have a room with two beds in it. This is a room with only one bed!”

    Me: “I’m terribly sorry; let me check the reservation again.” *checks* “Ma’am, the reservation says that a single bed was booked, not two. Furthermore, I’m afraid we don’t have any more two-bed rooms.”

    Customer: “This is outrageous! I know the owner, you know. You’re just trying to trick me, because I’m a free stay and I’m not paying!”

    Me: “I don’t see why… uh… anyone would do that.”

    (At this point, I start to get nervous, because our sales manager is married to the owner, so it is possible she’s telling the truth. Fortunately, the teen speaks up.)

    Teen: “Mom! Didn’t you say that you were going alone until I agreed to come with you at the last minute? Doesn’t it make sense then that you would book only a single bed for yourself?”

    Customer: “I… I… It must’ve slipped my mind.”

    (Caught, red-faced, she slinked off with her daughter. A few minutes later, I got a call from her room asking meekly for a cot. I got her one, and reported the incident to the managers. Soon, she is their friend no more, and I never saw her again!)

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